NetSpend

Purchased the card and placed $200 on it at time of purchase. Activated the card. First time that I tried to use the card it was denied and advise me to call customer service. Customer service informed me that I was no longer eligible for the card ad they would charge me a fee to refund the balance. Overseas call center reading from a script is always a frustration. I don't recommend Visa or the Netspend BS Debit Card.

I went to Walmart and bought one of these cards. I go online, make an account, and they refuse to let me in. This is ridiculous, if I put the money on the card I should be able to use the money! Customer support was just as unhelpful. Called Walmart to get a refund and they said it wasn't their problem. Avoid this company at all costs.

2 weeks ago i had 2500 storm from my account. I have used netspend for years. I filed a dispute and was told they didn't find any fraudulent activity. Bull$#*!! Then today i go to use my card and its not working. I call to find out why and i was told I AM NO LONGER ELIGIBLE TO BE A CARD HOLDER. I asked my and they said because to much fraudulent Activity. I flipped out. You can't give me back what was stolen and said you didn't find any issues. But then you did find fraudulent activity And shut me down completely! I still have 6,000 in my account and im a mom of six. On so scared i wont get my money back. Im so sick to my stomach about all this.

I have the Washington Mutual/netspend Account. If you have a dispute and you want to talk with customer service about it forget it. I don't care how much you lost I don't care if they even did it it's illegal scam you've lost your money it's gone and no one will help you. There's nothing you can do it's illegal scam I should start a couple like this I'll make money hand over fist and there's nothing anybody could $#*!ing do about it.

I have been with netspend for 10 years and never had an issue, all of sudden, I am 2$ over and thats fine, but I have received an email in my mailbox saying that they have new fees. So in retrospect, I spent 2$ extra and had to pay 50 plus dollars just to use my account again. Horrible people. Will be switching banks. NEVER AGAIN..

I bought a Netspend card on 01/07/23 and was not able to use the card after activating it. They blocked my card and I could not make any transactions or withdraw money from an ATM. I spoke to 6 different customer service reps from 9:30 a.m. to 2:30 p.m. (unacceptable) and was placed on hold and sent to recordings numerous times over and over even after requesting to speak to a supervisor. THIS CARD IS A RIPOFF as I still have not used my card or gotten my money back. I closed the account and hopefully they send my hard earned money back that I had originally loaded on at a FRY's grocery store.

Netspend Visa cards seem like a scam. I could not activate my card using the automated system. The customer rep. That I finally was able to reach by dialing "0" several times on the menu pretended to take my info. Then booted me back to the automated menu. And Speedway will not refund your money, which is where the card was purchased. $100 down the toilet.

Integrity is not the strong suit of this company. They don't really know how to help their customers and they don't care. And if you're stupid enough to get an account with them or start an account with them, be aware that they will never ever have a solution that is going to be satisfactory. You're better off getting an account with a company that doesn't give a $#*! about you and will close your account if you get hacked I'm calling out Bank of America capital one and Chase Bank. Even though I'm calling them out those are much better than NetSpend.

They received a "suspicious"phone call on a Thursday. I was not notified at all. That following Friday my account was hacked and almost 400 dollars was stolen from me two days before Christmas. After money was transferred they then put a hold on my account, they refused to give me any information and I had to call several times to even speak with someone. They also refused to investigate or refund my money. Do not bank with them! They don't even deserve one star but I don't have a choice.

Don't trust them don't even try to get a net spend card because they will scam you and they will not give you a refund they just played game with you they are a fraud for stealing for me, and not giving me a refund on my money back I have all the proof off it in is really one months pass without my refund so please be careful with netspend

They took my money out my account close my account and told me they going to mail a check to me. I am 30 miles away from my house. I use the car for Ubers I recommend no one I mean no one to get a card from these guys you will be stuck out just like I am …. This company do not know how to do business try another card you guys would not regret it. If you do this card you will regret it

My son received a Netspend prepaid card as a gift. We had an issue activating it so I called customer support. They said their was an issue verifying my identity. After going around in circles for too long trying to verify who I was they finally offered to send a check for the amount of the card. Well, I received the check but it's $5.95 short of the amount. Apparently they charged me a fee for their problem.

Customer service bad, holding people money not releasing it to the card. Then you call and update your information and when you call back they still have the old information. And it's always we got a new system!

I informed Netspend that my account had been compromised. They canceled my debit card but didn't restrict my online account so someone was able to use my account and steal 2400. 00 out of my account after I informed them my account was compromised. They decided to close my account. I'm having a hard time getting the remainder of my money that was in my account. The customer operators are being really nasty. They won't give me any useful advise about whats going on with my account. I've been with them for at least 10 years. Never again they let me down. They get a -1 star.

Charged a 1.00 for receiving a direct deposit from my job. Also was charged $200 in fee's alone FOR using my own money. They just make money from fees and this is definitely a bad way to keep your money safe. Just keep it at home or pay the bank and keep your money safe. I would suggest not ever using a prepaid card. They are working night and day to stay your hard earned dough. NetSpend should be NEGspend because you'll soon be in the negative.

I been with netspend for 5 years and my account was hacked. Scammer took almost $400 and netdpend decided that it wasn't no error found, no provisional credit and case closed within 10 days. If your money is compromised please don't waste time contacting them. Just don't deposit any more money into the account bc they are full of BS