Can't understand the guy in customer service. He activated a permanent card but somehow the money on my temporary card has been lost. It wasn't much but it was mine. He denies I had any money on there and now I am livid! Do not use net spend they are lying thieves. Greendot is way better never had a problem with them!
We're sorry to hear that. We are happy to look into your account with you. Please email us at social@netspend.com for assistance.
Thank you,
Netspend