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Angela L.

Contributor Level

Total Points
80

1 Review by Angela

  • NetSpend

12/10/19

I been using this card 4 awhile but all of a sudden when im trying 2 pay 4 my cable an went online 2 use it to come 2 find out netspend put a hold on my funds 4 what reason i dont know an my bill is due on the 10th of dec 2019

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Jose B. – NetSpend Rep

Hello,

We are sorry to hear this.

Your personal information and Card Account security are very important to us. If we detect suspicious or high risk activity, your Card Account may be suspended/ blocked, in order to verify information with you. We understand this can be an inconvenience, but we can assure you that it is only meant as a protection of your Card Account.

Please email us at social@netspend.com with your contact information so that we can reach out to you regarding this issue.

Thank you,
Netspend

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