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MyUS Reviews Summary
MyUS has a rating of 3.9 stars from 1,389 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
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Was a little bit apprehensive at first but it was easy and stress free, am amazed at the speed of the delivery, took 4 days to get to me in Australia, quicker than if I bought something from down south. The customer service, speed and efficiency at MyUS is awesome.
I hope the speed of shipping to Saudi Arabia
It will be the last time I deal Meh this complex company
Goodbye
One soft workout top (0.4lbs they say). Cost me $40 to buy, yet $50+ to ship. Definitely never using MyUS again
I have been using MyUs for many years now without any problem. Good response from their support team.
Exceptional response from Jessica! She was a real professional and delivered a superb service in record time! Two thumbs up!
I like it, that's what I'm looking for, soooo easy & trustworthy.
Now I can easily make my shopping and send my shipments to my home.
Thank you MyUS.
Wow, this is the best support.
Thank you (Julie) for the excellent support.
Regards,
Ali
A excellent customer service. Jessica has been helpful and quickly fixed my challenges
I moved to Switzerland in 2009. I have used a few different ways and hubs to ship goods from my homeland of USA. When I found MyUS.com, it was like winning a prize. When it comes to using a shipping service, MyUS.com is the one to choose!
Impressive services! Keep it up for the great work! Special thanks to Ms Angel for her help!
Jon you are a great guy buddy! I wish all the best of the luck in the world!
It's the best site for personal shopping and international shipping.
The agent Jessica was patient, understand and very helpful. Please keep the good work
I really impressed with your service, specially the attention to pay to each individual questions and concerns.
Amazing company, easy, fast, helping with parches, shipping.
Am so happy that i'm member with the.
They have an excellent customer service. Very fast reply. A++
I had to tick the 'completely disagree' to the MyUS customer satisfaction question of whether a delivery to me here in England 'met' my expectations.
How could I say otherwise when it had in fact 'exceeded' my expectations, an option that was not covered by the questionnaire.
Very very good specially with agent Jessica she help me a lot
Web site is good
I had a problem with a shipment and I received a valuable help from Julie which was so kind with me, I hope My Us can keep this kind of assistance with all of your customer and bring more efficient for us.
Sincerely,
Website was extremely confusing to both request service and to direct the packages to be mailed to me. And I could not find what the actual charges would be. The package did get here (western Canada) very quickly from southern US. However, it was sent UPS which charged me an extra handling fee of $35. Overall this was a costly experience and not worth it for the items purchased.
I'm very sorry to hear that you had this experience. We are constantly working to make our services better, and to use the couriers that provide the most value. Can you please contact us so we can use your feedback to improve our services? If you prefer, please send me your suite number so we can reach you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, David! We are delighted to have exceeded your expectations!