MyUSReviews 1,389

I had a doubt about a Paypal order, thought it had been doubled! But I wasn't, and Angel helped me a lot!

Tive uma dúvida quando recebi duas cobranças do Paypal, achei que tinham sido duplicadas. Não foram! Angel, atendente, ajudou muito! Recomendo!

Being an online shopper for many years, I was confronted with the situation where Amazon was not sending certain goods to my place in the United Arab Emirates. I discovered MyUS during an internet search. Nowadays I ship all my Amazon orders to MyUS address and then have them grouped and send to me at my convenient time. I am also using their concierge service when needed.

Thanks to all at MyUS for your continued improved services

Luv, this company! Great service & follow up. Very easy sit to use. Best of all the fastest postal company out there. I'm not easily impressed but My-US really do their job to higher than normal standards i. E.: I like to amalgamate several packages to minimise international post costs to Australia, My-US do the best job of smallest package for the items with all labels & documents included just a better service, they think about what they do. I can not speak highly enough of this company plus it was a new record to NSW - Australia 4 days

It was not clear that this promotion i received did not apply to MYUS shipping orders, i placed and order to find i did not receive my shipping discount of which i made a complaint about being mislead on the conditions of the promotion, i received my discount as a good will honer by Angel for the over sight by MYUS to my shipping order bill.

Angel came to my assistance at the right time... thank you so much! I've been so worried over my parcels as I am trying my best to get familiar with the computer... 69yrs of age & just starting is not easy :) Thanks again & I look forward to receiving my parcel. I rate Angel as a 5... Lona

I have nothing to add concerning MyUS, they do their daily best to serve an utmost service and until today, I am happy about their service and services! It is all about a healthy communication relationship when needed. Since 2012, they are a trusty second home to me! Thank you.

The Best and trusted dealers I have ever dealt... Just love the service.:-)

I have super bad experience. I have something shipped from the US via MY US in Dec. They over charged me USD25 (as late charge) because they were not able to deduct the delivery charges from my AMEX card which has been cancelled by American Express HK due to online fraud. I was not aware until I opened my mail box and have got so many payment required emails from my US. And, they fail to waive the late charges given my situation in HK and seem that they are not flexiable, not friendly to their customers. I will not use their services anymore for sure. And, I wrote some emails to them saying I am willling to settle my delivery charges for Decemeber only.

Please do not consider using their services given their poor services and inflexibility.

Worst service! I live in Australia, and it bought $80 worth of makeup from NYX! First I paid for ther service to get it shipped here, and then I got an email saying I need to choose a way for it to get here I tried choosing the standard and it wouldn't let me continue, so I looked at the other options and it just said that the express one was the cheapest so I chose that one, didn't tell me the price when I proceeded and I checked my bank account and it was $66! SAME PRICE AS THE PRODUCTS I BOUGHT PRETTY MUCH! I feel scammed. Show people the prices before you make them choose!

Jessica is an example of good customer service. She has patience, even the customer looking boring. Very provider, understands the talking. Very good. Rating 1000.