logo

https://mymum-madeit.com
This website seems to be closed. Find similar businesses

https://mymum-madeit.com

mymummadeit.net
Iceland
1 review
3 helpful votes
Follow anna C.
Unfollow anna C.
Send Message
Share Review
Report Review

Don't buy it
March 22, 2019

I bought the sweater that they have, looks really cute and cozy, and i bought a size L, I'm very small, so i figured this would fit me big which is what i wanted. BUT it looks so horrible and the fabric was moist? And smelly, the fit is nothing like the model and the shoulders point out, so it's not a sweater for women even though it's advertised as such, and it's so long? Not like regular oversized sweaters. And for the price it's just sad to see her get away with this cause it's obviously cheaply made

Date of experience: March 22, 2019
Canada
1 review
4 helpful votes
Follow Robin K.
Unfollow Robin K.
Send Message
Share Review
Report Review

Regardless of bad reviews, I ordered not once but twice and totally regret it. My boyfriend ordered the first time. Nothing for 1.5 months, he emailed multiple times until there was a response reassuring that it would be there soon. It came a couple weeks later and the pieces were not in the size we ordered. The second order. 3 pairs of fluffy slides. After multiple emails it took 2 months to arrive and I had paid for DHL shipping. They were terribly made and an invoice was in the package from the Chinese manufacturer that stated each pair of slides is worth $5USD... I paid $39USD + tax PER PAIR. Not. Worth. It.

Date of experience: May 8, 2017
Georgia
1 review
9 helpful votes
Follow Laylanie J.
Unfollow Laylanie J.
Send Message
Share Review
Report Review

Never again...
March 12, 2017

I ordered a swim suite about a month ago and I still haven't received anything. NO TRACKING NUMBER. Nothing at all I emailed them saying that it's been over a month and I have no information about my order. I received an email saying " please give us your tracking number and we will look into it " after I clearly said I don't have any type of information about my order. It should've take 2 months for someone to receive something they paid for. If I could go back in time i would've just saved me money. Biggest mistake ever.

Date of experience: March 12, 2017
California
1 review
5 helpful votes
Follow Xie L.
Unfollow Xie L.
Send Message
Share Review
Report Review

HORRIBLE COMPANY
March 11, 2020

Placed an order for express 3-7 day shipping and I have received ANY shipping updated and its been 2weeks. Plus, they already pulled $300 from me! Ive contact customer service requesting updates on an out of stock item and they still havent replied that. This is horrible. Fashion nova is better Princess polly is better dfw this.

Date of experience: March 11, 2020
Colorado
1 review
13 helpful votes
Follow Audrey H.
Unfollow Audrey H.
Send Message
Share Review
Report Review

This website is the lowest of the low. Truly scummy manufacturer. My boyfriend recently bought me a coat from this website for my birthday. I was really excited to get the coat because in the picture it looked fantastic—great quality, cut and overall fit. He expedited the shipping (paid like $30 USD because we live in the States) and it still didn't arrive in time. When we received it, I knew something was wrong. The coat looked NOTHING like it did in the photograph. The sizing, cut, fit, color and fabric was all completely wrong. I looked into returning it and the website says no returns unless the item is damaged. I am pretty unimpressed with this cheap scummy website trying to disguise itself as mid-level fashion. DO NOT BUY ANYTHING FROM HERE.

Date of experience: January 22, 2014
California
1 review
12 helpful votes
Follow Becky D.
Unfollow Becky D.
Send Message
Share Review
Report Review

I ordered a pair of black sweatpants with the white stripe going down the side from these people on june 5th. I never received a tracking number so I emailed this woman and never got a response. I received these pants today, july 6th, A MONTH LATER. That's not even the bad part. These aren't even the pants I ordered. The pants that I ordered were supposed to be a thick cotton material with a "MY MUM MADE IT" tag right on the front. I received no such thing. These pants are some cheap thin chinese crap that a.) don't fit and b.) don't say or have any labels that even have anything to do with this boutique. I paid $35 for these pants. The best way to describe these is like the quality of a costume from Spirit Halloween. I'm so furious and sending them back isn't even worth it because I'd just have to pay more money for something I don't even want. Don't waste your time or money with these people.

Date of experience: July 6, 2015
Australia
1 review
1 helpful vote
Follow Jessica D.
Unfollow Jessica D.
Send Message
Share Review
Report Review

Obsessed with My Mum Made It! I have placed over 5 orders and I have always received them in the time frame given although I always have my orders shipped express. So affordable and great customer service and the clothing is so unique and exactly my style which is so hard to find anywhere else. Soooo happy I found this store!

Date of experience: June 1, 2015
Australia
1 review
1 helpful vote
Follow Paris G.
Unfollow Paris G.
Send Message
Share Review
Report Review

Recently found this store through Niykee Heaton and ordered about 10 things. I ordered with express shipping so if you have had trouble with the shipping, I suggest ordering with DHL! I asked about the shipping prior to ordering and they recommended DHL as I didn't want to wait. All the items were exactly as described. New favourite store! Their stuff is exactly my style!

Date of experience: January 31, 2016
Canada
1 review
1 helpful vote
Follow Jenny W.
Unfollow Jenny W.
Send Message
Share Review
Report Review

Preordered a bag March 10th, said it would ship out march 15. A week passes, I email them asking whats up and suddenly my shipment date has been moved to april 15? A whole month later? Okay fine so I wait and now it's april 19, I'm getting radio silence from them. Terrible organization and I'm starting to think they are taking my money and running with it. DONT SET A PREORDER SHIPMENT DATE IF YOU CANT MEET THE DEADLINE.

Date of experience: April 19, 2023
New York
1 review
3 helpful votes
Follow Jazmyne D.
Unfollow Jazmyne D.
Send Message
Share Review
Report Review

Never received my order, proceeded to ask them about it on instagram by DMing them, and they told me to wait another two weeks. Waited for two weeks and some change and still nothing. Messaged them again and no response (and saw that they read my message). Decided to message them again but in the comments section of one of their images (assumed that would get their attention since they would want potential customers to think its a scam or bad service or anything) and instead of responding they simply blocked me. No refund, no items, no response, no accountability.

Date of experience: May 10, 2017
Missouri
1 review
2 helpful votes
Follow kayla l.
Unfollow kayla l.
Send Message
Share Review
Report Review

LOL?
April 23, 2017

Sad I just found these reviews. I ordered something back on the 21st of February. It's now April 23rd and I still have recieved nothing lol. Just emailed them again. This is the second time. What a horrible website. And sad that bigger people promote this. Found out about this website through Natalie Paris. What a joke lol.

Date of experience: April 23, 2017
Canada
1 review
7 helpful votes
Follow Aislynn B.
Unfollow Aislynn B.
Send Message
Share Review
Report Review

TERRIBLE
July 3, 2018

This company is basically a huge scam. Your clothes take months and months to come and I didnt even recieve my whole order, they forgot a purse that I ordered. The shirt I got was tiny and I ordered a medium? The gun necklace I got looks like it came from the dollar store its an absolute joke. This company is a scam that steals your money, do not order from it.

Date of experience: July 3, 2018
Georgia
1 review
5 helpful votes
Follow Keana N.
Unfollow Keana N.
Send Message
Share Review
Report Review

DO NOT BUY!
January 4, 2018

I followed them on instagram for about a year and really loved some of the things they posted and even saw famous internet people *******@indialove and others comment about things they wanted etc. So I saw something I really loved, kind of like a corset thing and decided to buy it for 50$. It has been 2 and a half months and I have received absolutely nothing, not even a confirmation email saying how long it would take or even that my order has shipped. I contacted them on instagram it was very vague as well. Luckily I did it through paypal so I am in the process of trying to get a refund. DO NOT BUY FROM HERE very unprofessional and untrustworthy.

Date of experience: January 4, 2018
Australia
1 review
9 helpful votes
Follow Liz H.
Unfollow Liz H.
Send Message
Share Review
Report Review

My order did not arrive on time even though I paid extra for express shipping. They could not even track my order and could not find my delivery information for my orders which got me very fraustrated and worried. So disappointing. :(

Date of experience: November 17, 2014
Australia
1 review
4 helpful votes
Follow Mila D.
Unfollow Mila D.
Send Message
Share Review
Report Review

Yeh, I dont understand why the review underneath is not good. The owner nyree was so helpful to me and service was always very quick. I love my dress and was recommended by makeupbymandy who is a famous you tuber so if she buys from my mum made it it has to be good! I was very happy

Date of experience: August 10, 2014
California
1 review
2 helpful votes
Follow Mallory S.
Unfollow Mallory S.
Send Message
Share Review
Report Review

So I ordered some glasses back at the end of February to wear to Coachella (when we still thought it was happening in April) and it is now JUNE and I JUST got them. I'm not madddd about it per say because honestly I'm not gonna wear them on a day to day basis and after Coachella was canceled I wasn't dying to receive them but like bro 4 MONTHS? If i actually needed what I had purchased I would be pissed right now. Also it ships from China apparently so I guess I get it. But ya no not really I don't get it. (The glasses are nice though I must say)

Date of experience: June 3, 2020
Georgia
1 review
5 helpful votes
Follow Ian G.
Unfollow Ian G.
Send Message
Share Review
Report Review

This store is Sh*t
August 9, 2016

Ordered a sweatshirt on June 9th, nothing came for about a month. Emailed them multiple times and they didnt answer back until i contacted through instagram. They told me to wait 2 more weeks and guess what, still not here. This company is awful. Shipping is awful, customer service is awful, and from what im reading, products are awful too. Mymuummadeit.net is the worst online shop in the entire universe and all other parallel universes that may or may not exist. F U mymum!

Date of experience: August 9, 2016
Colorado
1 review
9 helpful votes
Follow Domi K.
Unfollow Domi K.
Send Message
Share Review
Report Review

Paid $25 for express shipping (not by choice, that's their only option for sales). Seller didn't process or deliver item (still hasn't). Contacted their customer service REPEATEDLY and after multiple emails was told "we'll contact our team and find out" and then never received another message. Tried contacting them multiple times only to be ignored AGAIN. Beautiful clothes, but you shouldn't have to beg customer service to give you your items and STILL not get them.

Date of experience: April 19, 2020
AE
1 review
3 helpful votes
Follow shamma a.
Unfollow shamma a.
Send Message
Share Review
Report Review

Weak Site
August 27, 2017

MyMumMadeIt

I've sent too many emails asking about my order, All of my emails are ignored.
Is that a scam or its a bad costumer service?
Am really upside about how huge is there following and in the end they are not satisfying the costumers, I wish that I reviewed MMM web before ordering am hoping in future they can fix there problem because it not a nice way to deal with there costumers, "ignoring" what a weak customer service!

Date of experience: August 27, 2017
India
1 review
0 helpful votes
Follow Rajendra A.
Unfollow Rajendra A.
Send Message
Share Review
Report Review

Wrong material deliver
December 10, 2020

Material is very low quality. Wrong material dispatch. Return file update your side till time not response.

Date of experience: December 10, 2020

Overview

The company has garnered mixed reviews, with some customers praising the quality and design of products, particularly items like the puffer bags, which often meet expectations. However, significant concerns arise regarding customer service and shipping reliability, with many reports of prolonged delays, inadequate communication, and challenges in processing returns. Customers frequently express frustration over the lack of timely updates and responsiveness from support channels. Overall, while the products may appeal to some, the negative experiences related to service efficiency and transparency suggest a need for improvement in operational practices to enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
10
value
9
shipping
9
returns
8
quality
10