Paid $25 for express shipping (not by choice, that's their only option for sales). Seller didn't process or deliver item (still hasn't). Contacted their customer service REPEATEDLY and after multiple emails was told "we'll contact our team and find out" and then never received another message. Tried contacting them multiple times only to be ignored AGAIN. Beautiful clothes, but you shouldn't have to beg customer service to give you your items and STILL not get them.