Overview
The company has garnered mixed reviews, with some customers praising the quality and design of products, particularly items like the puffer bags, which often meet expectations. However, significant concerns arise regarding customer service and shipping reliability, with many reports of prolonged delays, inadequate communication, and challenges in processing returns. Customers frequently express frustration over the lack of timely updates and responsiveness from support channels. Overall, while the products may appeal to some, the negative experiences related to service efficiency and transparency suggest a need for improvement in operational practices to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members