MyHeritage has a rating of 4.3 stars from 4,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyHeritage most frequently mention family tree, customer service and support team. MyHeritage ranks 1st among Genealogy sites.
My issue was swiftly addressed and resolved. I ess treated with respect and consideration.
Ich bin sehr zufrieden und es hat meine Erwartung übertroffen. Myheritage hat mich in meiner Ahnenforschung sehr weit gebracht und es kamen spannende Geschichten über meine Vorfahren zum Vorschein.
Am a returning customer. I tried a lot of other genealogy web sites, there good, but not as good as MyHeritage.
That why I returned.
There are now just a few too many discoveries sent at one time which makes it more difficult to process.
Did all I expected, efficiently and quickly. Even with small requests, emails were answered on the turn.
Als Mitglied kommt man in den Genuss von Stammbaumrelevanten Daten. Das gleiche gilt auch für den Bereich DNA.
Es macht richtig Spass seinen Stammbaum mit Hilfe von MyHeritage zu erstellen.
Rep was able to reduce price to where I could afford MyHeritage. Been a member for last 4 years. Thank you.
I couldn't sing in to my account, e-mail was not in use anymore. Correct answer to a few questions, got my account back with my new e-mail next day.
Bin zufrieden mit den Daten leider auf Dauer zu teuer, mach deshalb erst mal Urlaub und kümmere mich um die lebenden
J'ai pu découvrir mon arbre généalogique grâce à M'y heritage et je ne pensais pas qu'il serait si grand, je suis super étonnée, que de découvertes
He podido crecer mi árbol genealógico y compararlo con otros.
Además hay herramientas como las fotos y videos que son muy interesantes.
Il y a un peu plus de 15 ans que j'utilise Myheritage. J'ai rencontré pas mal de problèmes, mais qui à ce jour ont toujours été résolus.
Mss tussen de lijntjes... on kleine letters... maar ja... in eens werden er 300€ afgehaald voor een jaarabonnement... ben er niks mee...
Des milliers de doc de decouvertes sur vos ancetres qui vous font remonter dans le temps et ainsi decouvrir votre passé
I like being updated with possible connections... I just don't utilise things often enough. Glad to have this though.
From the very start of joining it gave you a lot of help and new member additions to review. After 3 years it is still an adventure.
Besoin de valider un envoi de kit
Aux États Unis, mon interlocuteur a été réactif et précis.
Merci
Zeer leerzaam en fijn om te ontdekken wie je voorouders waren, hoe ze leefden, waar ze vandaan kwamen
Super gemakkelijk in gebruik, zeer duidelijk en overzichtelijk en documenten kunnen toegevoegd worden ter staving van de data
Answer: My issue was the automatic renewal without any kind of courtesy reminder prior to the effective date, as other businesses do. Advising one year in advance is a poor business practice. When I contacted them immediately on the renewal effective date, they refused to cancel and offered me a 25% discount. They eventually gave me the full refund but it was due to me turning it over to AMEX to resolve. I do however agree with the advice to base your renewal on your own personal experience.
Answer: You can find your site subscriptions via MyHeritage homepage - pull-down menu on the right upper corner button "Settings". Then click on "My purchases", and button "Site subscriptions". Click "View details". The details contain section "Cancel subscription". Maybe you can get advice by mail from MyHeritage support team (support@myheritage.com).
Answer: If you are looking to get as many connections to your tree that you can, use My Heritage. If you want flexibility in who is added to your tree, use Ancestry.
Answer: Dear Jonathan and fellow users, In regards to the FTB not working, I may have found a solution, please follow these directions. Please right click on the FTB icon on your desktop, and click on 'Properties': Once you have opened the 'Properties' menu then click on the 'Compatibility' tab: If the field "Run this program in compatibility mode for:" is checked, and it says below "Windows 7", uncheck the box. Please let me know if this has solved the issue. Should this not work for you then please get in touch with the support team at support@myheritage.com from your registered MyHeritage email address and a friendly representative will help you at the first available moment. Kind Regards, Dean, MyHeritage Team.
Answer: Probbably you should like to know what are additional charges - described on MyHeritage site: Help Center > Account and Subscriptions > Subscriptions Whats the difference between a FAMILY SITE SUBSCRIPTION and a DATA SUBSCRIPTION? A Family Site Subscription (Premium or PremiumPlus) entitles you to increased storage on your family site for people in the family tree, photos, videos and documents. A Data Subscription entitles you with the access to billions of historical records in all the collections in SuperSearch. You also get unlimited access to Record Matches, including confirming and rejecting matches, if you have a family tree on MyHeritage.com. In addition, you can save and extract information from historical records you find in SuperSearch or get with Record Matches directly to your family tree.
Answer: Dear Susan, Thank you for posting your question to us here on SiteJabber. I agree with Sandra in that you should write to the support team from your registered email address to support@myheritage.com and a friendly representative will be in contact with you at the first available moment. Trusting this has proven useful. Kind Regards, Dean, MyHeritage Team.
Answer: I believe a direct ancestor is someone without whom you would not be here. All your other ancestors are indirect.
Answer: Julija L. A: Probbably you should like to know what are additional charges - described on MyHeritage site: Help Center > Account and Subscriptions > Subscriptions Whats the difference between a FAMILY SITE SUBSCRIPTION and a DATA SUBSCRIPTION? A Family Site Subscription (Premium or PremiumPlus) entitles you to increased storage on your family site for people in the family tree, photos, videos and documents. A Data Subscription entitles you with the access to billions of historical records in all the collections in SuperSearch. You also get unlimited access to Record Matches, including confirming and rejecting matches, if you have a family tree on MyHeritage.com. In addition, you can save and extract information from historical records you find in SuperSearch or get with Record Matches directly to your family tree.
Answer: Dear Carolyn, Thank you for posting a question here on SiteJabber. I would like for you to as advised contact me directly at support@myheritage.com from your registered email address and also place my name within the subject of the email to ensure that you are forwarded directly to me. I will be more than happy to assist you with any questions or problems you may have. Looking forward to hearing from you. Kind Regards, Dean, MyHeritage Team.