Overview
MyHeritage has a rating of 4.3 stars from 4,733 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyHeritage most frequently mention family tree, customer service and support team. MyHeritage ranks 1st among Genealogy sites.
I had an amazing result from my DNA but do feel that the fact you have to keep paying for any family history/tree is annoying and not made clear at the outstart
Experiencia muy buena, tardo en llegar, estoy en la otra punta del mundo, en argentina, pero ya estoy por mandar la muestra y a esperar los resultados.
Gracias a My Heritage he podido llegar a conocer mejor a mi familia, he aprendido de viajes, historias personales duras y más felices, me encanta. Muchas gracias.
Myheritage geeft bij het beste abonnement veel inzicht in je familiegeschiedenis. Je krijgt veel hulp via digitale mogelijkheden die het zoeken vergemakkelijken. Ook bij het mooier maken van foto's.
Merci beaucoup à my héritage, le contact que j'ai eu avec Sofia était extrêmement enrichissant et très agréable merci beaucoup à elle.
MUY AMPLIA BASE DE DATOS, CRUZA MUCHISIMOS DATOS Y SE ENCUENTRA MUCHA FAMILIA SI TIENES LA PACIENCIA DE HACER UNA BASE DE DATOS PROPIA UN POCO EXTENSA
Comodo de buscar, y atención por email extraordinaria. Muy educados y con ganas de facilitarme mis consultas
Man hat bei meiner Frau sehr, sehr weitläufige Verwandte gefunden. Bei mir wurden noch lebende Verwandte gefunden mit denen ich bereits in Kontakt stehe. Ich kann myheritage sehr empehlen
J ai découvert une cousine et une nièce inconnue et la fille a pu connaître ses origines et trouver un demi-frère et une demi-sœur
Simple d utilisation, très intuitif. Très complet, incroyable de retrouver des membres de sa famille
Ik heb 3x dna kit opgestuurt en geen antwoord gekregen.
2x stamboom van en ander op mijn stamboom die ik er af wil hebben maar hoe krijg ik die er af?
Spændende det får mig til at huske tiden tilbage.det får mig til at mindes og fortælle min historie videre til mine børn og børnebørn samt nevø og niecer
útil para ir descubriendo el árbol genealógico. E incluso ponerse en contacto con otros administradores de árboles.
Le service assistance efficace mérite d'être amélioré; les records et smarts Match permettent de compléter votre arbre.
Sono su MyHeritage da diversi anni e lo apprezzo per la vastità delle informazioni anche se risente del fatto di essere quasi essenzialmente americano.
He logrado avances significativos en nuestros ancestros, agregando muchos datos que desconocía de ellos y documentos muy valiosos para nuestra familia
Plus de 40 ans d'expérience avec MyHeritage (Parentèle, Filae.) et pour moi le meilleur des logiciels de généalogie malgré mes autres abonnements (Filae et Geneatique).
Initially it appeared in had 2 accounts.
Managed to resolve the issue but help was difficult to obtain
Great experience. Friendly people, quick to respond, timely usually within 24hrs. Step by step guide to fixing the problem.
Purchased DNA kit and sent it off to my Heritage after post office told me two forever stamps. Put DNA kit in mail and over three weeks it was returned to me for 4 cents insufficient postage. Do not know where it was for that long time or in what heat etc since came from Florida. Wanted to know if sample good after that time, and not one email returned or able to get through to anyone from My Heritage. Disgusted, waste of my money, and would not recommend them to my groups for DNA. I have best subscription and not sure if I will renew if I can't solve this problem! They have both MY email and phone to contact me. Phone number they give just hangs up on me!HELP PLEASE - ALL MY GENEALOGY GROUPS ARE WAITING TO SEE HOW MYHERITAGE WILL SOLVE THIS, AND AS QUICKLY AS POSSIBLE!
Start your family tree by entering a few names, and MyHeritage will do the rest. MyHeritage’s matching technologies for genealogical research will automatically find new information for you in a diverse collection of 47 million family trees built by users all over the world, and in a huge database of 20.1 billion historical records.
The historical record collections include vital records (birth, marriage, and death certificates) from 48 countries; census and immigration records; gravestone and burial records; and much more. Learn more.
Scan and improve your family photos with MyHeritage’s AI-based photo features: repair scratched or damaged photos, colorize black and white photos, bring blurry faces into focus, or even animate your photos.
The MyHeritage DNA test reveals your genetic origins across 2,114 geographic regions with a simple cheek swab, and matches you to relatives you never knew existed in MyHeritage’s DNA database of 7.8 million people. Your DNA results are private and secure, and will never be shared or sold.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Lisa,
We value your feedback and we are committed to providing you with a positive user experience
MyHeritage is based on subscriptions that offer various tools for genealogy depending on your research focus.
That said, we offer a free basic plan along with a number of different paid subscriptions, depending on what area you are trying to research.
A free Basic plan is a great start if you are just beginning the research of your family roots. A paid subscription includes our latest state-of-the-art matching technology or access to our extensive historical record search engine. These subscriptions can be canceled at any time, online, or by contacting our support team.
If you would like more information about our subscriptions to find the one that best fits your research needs, please feel free to contact me directly at dean.vipsupport@myheritage.com. I'd be happy to help.
Sincerely,
Dean,
MyHeritage Team.