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From the business
MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.
With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.
The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.
MyHeritage Reviews Summary
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
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Most of the hints you send me, are photos I have posted on other sites. You are hard to log into because you require a certain browser--chrome only. Other browsers protect me from fraud and scammers and advertisements I do not want.
I haven't found any value in your service yet.
Une curiosité avec un peu d'appréhension au début,puis après l'essai,très concluant,une envie d'aller toujours plus loin.Des erreurs( un père plus jeune que son fils par exemple) on revient en arrière puis on accélère grâce aux nombreux documents stockés chez My héritage.le soir on éteint l'ordi et le lendemain,un paquet de propositions venant du site my héritage t'attend! A toi de faire le tri.
Outstanding genealogy search results and access to old newspaper sources. Couldn't be happier with this service.
Finding information about ancestors and cousins is surprisingly easy and fruitful. I like the newspapers feature. Matching other trees has helped me find many cousins and relatives.
The amount of information coming to me is very exciting. There is a lot to absorb and it can be a bit overwhelming at times
I am always getting updates, and plenty of them. Most are people I have heard of over the years but some I am not able to verify as those who might know, unfortunately, have long since passed. IE. Names, dates, relationships and in some instances, locations. But it is very overwhelming to think of all the people that are connected to me. But I quest in a way it all makes sense. I.E. My paternal grandfather was one of 14 siblings. And the names never change that much which of course males it more confusing. But! Such fun!
I really like that I can click the "Discoveries" tab and "Matches by Source" to select a specific source of records, for example, the censuses for various years (and many others). It shows me the information for each person as it appears in the census record and shows the information I have for that person in my tree.
I asked MyHeritage to improve the functioning of their "Discoveries" feature. They have done it. Now, when you click on "Discoveries", "Matches by source" and select the source you want, you can click "Review Match" and when you are done, it returns you to where you were in the source listing.
I am super pleased that they have programmed the system so that it is more responsive to my research needs. It is now so much quicker for me to gather the information I want in order to put my tree participants into a community context.
Thanks MyHeritage!
Great to find out about my history. I shared what I found out with other family members
All data is quick and simple to enter, fits seamlessly, and is a pleasure to use. The layout reporting charts are also easy to read and navigate.
Just not worth all of the effort of logging in to view results and matches.
People I never knew are now established kin. I discovered a very close relative that I never heard about before.
Much more information obtained in connecting relatives from the near and distant past.
Mostly it is easy to navigate this program there are things that are confusing and hard to find. Some family members I know there is more information yet can 't find it. I had made a tree many yrs ago but it had become compromised so I did not contilnue it. So started a new one. This is how I know there is more infor on people
Výzkumy osob jsou rychlé a dobře zpracovány a podle mých představ.
Has been very helpful in seeing my family genealogy grow. MyHeritage reviews are sent to me very often.
Able to find relatives from Bohemian nations. Able to see where my family names came from.
After putting some names and dates you know by heart, it was quick to get names of other relatives and fill the tree with help of someone else family tree. Of course there might be mistakes, but you have at least something to follow. Mastering of your tree is your work anyway.
The assistance shown by Support's Team member Mirka has been outstanding and my queries have been answered in a manner that I can follow.
I used to have the access to invite other family members, but it was taken off this year because I'm not the one who started the tree. However, the one who founded the family tree, gave me all the rights because she doesn't use it any more. She's with Geni. The access was taken off because I had started another tree but I have now deleted it. I sent a note to the original founder, but since she's not with MyHeritage, I haven't received the answer and unfortunately don't know her email address. I've been a member for eight years, always had the access to invite family, so I don't know why I'm treated this way.
I have been a member of MyHeritage for several years now. I took advantage of the DNA program last year just out of curiosity. When the results came back I was shocked! It revealed that I had a half-brother I was unaware of. Our mother died when I was just three. I have one biological brother who is 1 1/2 years younger than me. I am now 65 y/o. Apparently my mother had him 7 years before me and gave him up for adoption. He grew up an only child. He now has 2 brothers! We have already met in person and now talk on the phone frequently. We have another reunion coming up this Summer!
Thank you MyHeritage!
Kevin K
North Carolina
I found my heritage is the best site for my ancestry.It saves alot of research.
I have been a member of My Heritage for many years and have progressed as the system grew and acquired more data. Unfortunately, it has also become very expensive and I fear that I will not be able to afford the membership in the next few years.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members