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MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.
With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.
The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.
MyHeritage Reviews Summary
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
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I first paid for a test around October, 2024. It got lost in the system. No response after sending off my second test ages ago. I might be dead before I hear my results.
MyHeritage met all of my expectations. I used it to form my family tree and am satisfied it will provide my family with valuable information on their heritage.
With the help of MyHeritage atDNA matches and available family trees of these matches, we were able to find the identity (name, date of birth and death, later relations and off-spring) of a previously unknown biological great-grandfather who had an out-of-wedlock born son with the great-grandmother. Quite the puzzle but rewarding in the end.
In two separate independent cases I have been able to uncover the true identity of unknown (great) grandfathers of distant current relatives of mine. In both cases this involved a child born out-of-wedlock (ca. 1900), after which the biological father disappeared and remained unknown to the current grandchildren. These searches were possible through MyHeritage's atDNA testing and analyzing the cM matches of current other testers, as well as evaluating the family trees of these testers (accessible through MyHeritage) looking for possible common ancestors. This was not an easy task and took some time to successfully result - in both cases - to uncover the name of the unknown biological (great) grandfather.
My Heritage send many helpful emails to grow my family tree đł But you do need a lot of time to go through them.
I check DNA matches every few days, I have had some good success in finding the connections between our trees.
I have also used the "old news" to verify that my previous research was correct.
I was blessed to find the middle name of my maternal great grandfather. I have known for over 60 years that he was Michael M. McCauley.
A newspaper article on the marriage of my great uncle/aunt listed their abode after marriage was on rhe "Malcolm McCauley" homestead in Target Range district. The Malcolm is his middle name, it was given to the newspper by my ggmother, his widow.
60 year mystery solved.
Have found that many of the family trees have wrong information compared to Ancestry & Find My Past and somehow it has ended up in my tree. Taken quite some time to correct inconsistencies. Not very happy about it so won't be subscribing again.
I have found a lot of dads aide here and found a lot of my family.but I have bo more matches or dna or updates this year so I don't know what's going on
Wonderful to have so many resources in one place. So excited to find William the Conqueror was an ancestor.
Just wish I had more hours in a day to explore.
Over all MyHeritage allows people to construct and/or import an existing family tree easily. The site is pretty easy to use and the help files are quite useful. One thing that I find disappointing is that the suggestions/hints provided seem to promote other peoples family trees above the links to vital records. While I find other people's research useful in furthering my research, I'm a trust, but verify kind of person. I have found too many errors in other people's research to just not verify the information.
I have gained so much information from the MyHeritage Site it's hard to really put into words. The amount of ancestors in my Family Tree has doubled since I joined My Heritage, it's GREAT!
FacilitĂ© de retrouver des ancĂȘtres facilement. Je veux tout savoir de ceux qui ont bĂąti notre lignĂ©e
Speaking with personnel who explain every product in detail helps to make choices.
Finding more things to look at but still have things to discover
Always looking for the missing link. Just havent hit the link yet but have found some interesting things
I have used it for many years and each year it has new information about my ancestors. So, it's the best hobby I've had and at the same time I'm doing a very interesting book to share with each member of my family.
I use several different ancestry programs for searching and comparing information. I have used MyHeritage every day for years and have found the information here to be very reliable. Like the way this site is set up.
The DNA % on latest version is almost
A 180 degree difference. Never seen anything like it. So, I started uploading my tree so hopefully it can see my lineage.But yeah, odd.
On the whole my experience has been good, but I don't understand DNA matches. It seems that I don't get any matches near to my own. I usually get 4th or 5th cousin.
I'd also like to see more of my ancestors closer in time eg: 18th, 19th, 20th and 21st centuries.
Kind regards Anne
Not enough research tools without upgrading to an expensive plan with a monthly charge. Probably should have used ANCESTRY.com
I have received many emails altering me of hints, new information about different individuals, as well as notifications of birthdays, anniversaries, etc. Their site is easy to navigate and to find information.
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- Sitejabberâs sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members