My Face Socks

Ordered socks. They claimed there was an attempted delivery. Never attempted delivery and according to the tracking it is several states away and has been there for several days. I tell customer service this. Definitely seems like it's someone translating using Google translate back and forth. Tells me I need to pick it up… how? Over a hundred miles away PLUS no address for where to pick it up in the first place. I paid for shipping insurance so I ask for refund. They will not provide a true refund. DO NOT ORDER FROM HERE!

Item not arriving on time. Company sent fake shipping information from within the US at first. Then was told later product is in customs because it originally came from China. Product is late now, if I ever do get it. There are fake 5 star reviews published everywhere for this company. My experience seems to be like most real reviews… bad!

I bought a large queen mink blanket and a pair of socks.
The quality of picture transfer is fantastic on both
The blanket is so soft and cuddly, quite thin, but exactly what you want to rug up with on the couch or display on your bed.
The socks are a very cute, great size and quality, thin-medium thickness, but the material is not overly breathable. Still a great gift/gag.
Overall impressed with the order and delivery time

Had to order the same socks twice as they messed up the first order and also the second. I wanted an image of my dog on there for my son and it was just a black blur. All they offered was a voucher for THeIR mess up!? No thanks I won't be back! Awful. Should be a full refund for their errors.

My order never came in, ignored request for information. You will receive a tracking number, but it is a number of a letter weighing less that 10 ounces and it isn't going to your address. They also review their own company to make it look better than it actually is.
Fake company. Fake reviews.

Honestly it exceed all expectations! My partner loves socks and i thought this was the perfect gift for father's day! So i put our newborns face on it with his first smile and it came amazing! Cannot wait to give it to him on his first father's day

I ordered socks for my daughters birthday. That was over two months ago. They sent me information that they were sent to an address in New York. The tracking info I had said they were sent to the wrong address in San Diego. They keep giving me the run around and will not refund me. Do not order from these people. They are scammers.

Ordered a pair of socks.
Saw that there was a "vip" option for faster production. Unchecked this.
Went to check out and changed shipping time from rushed to regular.
Checked out.
Received email receipt with both vip and extra fee on shipping.
Emailed them immediately.
They emailed back a day later basically implying that if I didn't accept the shipping charge, they wouldn't be responsible for me receiving my order. So, in other words, do this or you won't get your order.
I said this is extortion cancel the whole order I don't want to deal with you.
A day later they write back saying they can't cancel it as is "already entered production".
Hahahahha.
This place is a total scam. DO NOT USE.
I will be reporting to bbb and my credit card company.

This is a great product, sadly I knew we were going to lose our much loved dog so wanted a memento. Ordering was easy and goods arrived within a week, very happy with the service

BEWARE - fraud, scammers, worst customer service ever! Cut off the customization text on a customized item and won't support a resolution. Supposed to say merry Christmas dad. Terrible quality and no accountability. Took forever to ship after website advertised promising delivery by Xmas even paid more to expedite and were still late! Located in China, rip off!

WARNING!
Dismal experience!
They do not seem to know how to ship and properly track orders (if they even produced the 12 piece order). Customer service is a joke.
Save yourself the frustration that these clowns cause.

I ordered four pairs of dog photo socks (black dogs - no warning on the site about not using photos of dark colored animals posted) that were to be gifts. I received four pairs of garbage quality socks with such bad image quality that the only place they will be "gifted" is to the local landfill. Their customer service sucks - after multiple emails, I was basically told "too bad, so sad, no refund" - seriously - buy from any other seller, this company is trash. I filed a complaint via Paypal, but I'm guessing I'm just out the $93 I spent on this order.

I should have read the reviews first. Company goes back on their written word and the quality of the socks was very poor. The heels are not shaped, just elasticated for extra stretch in that spot. And, am I really meant to stretch the short sock to make it the same length as the other? These can't be gifted...

These socks are a complete joke. They are literally not even socks as it's impossible to get them in average human foot. On top of poor quality photo, terrible customer service and extremely high shipping costs they are selling socks that would basically only fit on a cucumber.

These socks are useless… to huge for kids and adult size can't even be put on. Material is cringy!
Portray as american company… it's NOT!
Don't waste your time or money. Their customer service doesn't help one bit. Instead of good customer service, they just keep replying with same thing over and over, and never a solution!

I wish I had found this site rating before ordering. Contrary to what their site says, this company is not in NJ. Shipped out of China. I placed an order mid-December, it's now the beginning of February and I still don't have my items. When I reached out to them via website chat they claim my $185 order is stuck in US Customs. But the tracking number they provide (via a shipper I've never heard of) lists my local post office way back on December 24th. So someone is lying, and all I can do now is pursue with my bank for buying protection.