My Face Socks

DISGUSTING! If I could score a 0 I would.
I found the whole experience frustrating, mentally draining & gut wrenching.
Firstly - it says MADE IN AUSTRALIA
They're not- they are made in CHINA!
I only found this out because of the shipping details telling me it was currently in transit from CHINA.
I contacted someone via the chat who told me due to covid they're making them in China now. I ordered from this website because it says Australian Made.
I then received the socks, and they were TERRIBLE!
I am a size 6.5-7 women's.
I ordered men's size socks
& Apparently my foot is too big for them! –"2 inches" too big to be exact.
Which is why they have "stretched" after just trying them on!
Back and forth with a "robot" employee named Azahel.
Who did not listen to anything I said. They just kept sending me screenshots & links trying to prove me wrong. However, the information they provided was all incorrect.
They sent me a completely different link to "what I ordered"
I provided sufficient evidence each and every time.
They were even proven wrong against a previous conversation I had with of their customer service chat people.
I was offered ONLY a 20% refund.
20% LAUGHABLE! So disrespectful to offer after all the trouble and time and money spent on SOCKS!
I spent over $100 & now must go and source them elsewhere, re purchased and wait in hopes they will be here before my deadline.

DO NOT BE FOOLED - MOST HORRIBLE SERVICE IN EVERY DEPARTMENT IVE EVER HAD!
Horrible marketing/False advertising, constant excuses made my staff and terrible service & product quality.
No one took responsibility for the mistakes! No accountability, just deflection, lies & such a scam!

DO NOT BUY FROM HERE!

Arrived no issues and as ordered. My sister was very happy. All went perfect, very happy customer