Mypicture has a consumer rating of 4.4 stars from 1,066 reviews indicating that most consumers are generally satisfied with their purchases. Mypicture also ranks 4th among Photo Printing sites.
This company responds to reviews on average within 13 days
Thankyou very much for keeping our dogs memory alive forever. Sadly he passed away just the otherday aged 14. But with your wonderful printed pillows of him we shall never forget him. His memory will live on in our minds forever. Thankyou again for your Excellent service and fast delivery. I will definitely shop with you again in the future. I highly recommend MyPicture to all.See positive reviews
Spent £50 for two framed photos for a gift for a special occasion. The frames have no backs so you cannot put them on the wall or stand them up. Pictures come blurry. Customer service is horrific, emailed as unhappy with the products I have received and all they can say is my complaint is not justified and unable to get a refund. So I have paid £50 for the privilege of finding out how poor quality and appalling this company is! Do not buy!!See critical reviews
sam, it's fine. i'm sorry this happened to you. i know i would be incredibly upset if this were to happen to me. not sure if you read it, but you can report these kinds of things (as long as the company's terms and conditions really do lack all those details - i would take a screenshot to be sure) to consumer direct, action fraud and maybe even watchdog??
Dear Michael, Thank you for your message. Your order was shipped on 24.06.2016 With the Priority Delivery untracked option, orders are generally delivered within 3-5 working days after they've been printed. Please allow two extra working days on top of normal delivery times. Your parcel will be delivered shortly with the Royal Mail. Please get back to us if you havent received your parcel 7 working days after the shipping confirmation email was sent. Your My-Picture.co.uk Service Team
I would shop elsewhere, i have received someone elses picture. No reply from emails to resolve.
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