Where's my canvas 8 days still waiting no answer to my emails order no uka39900511718

asked by Michael W. on 6/30/16

5 Answers
Thumbnail of user philippm3

Dear Michael,
Thank you for your message.
Your order was shipped on 24.06.2016
With the Priority Delivery untracked option, orders are generally delivered within 3-5 working days after they've been printed. Please allow two extra working days on top of normal delivery times. Your parcel will be delivered shortly with the Royal Mail.
Please get back to us if you havent received your parcel 7 working days after the shipping confirmation email was sent.

Your My-Picture.co.uk Service Team

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Thumbnail of user dawnf133

I've been waiting 6 days is mine going to be much longer

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Thumbnail of user karenn1121

I ordered my canvas on 23rd March, and now despite assurances that it has been dispatched, it has not arrived. It is not shown to have been posted by MyPicture on their site and is not shown on the Royal Mail Tracking. Royal Mail are yet to receive my parcel. Poor response to emails, just keep thanking me for my patience and understanding. Well that has run out now and I am far from happy with this company. I wish I had checked their reviews before I ordered.

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Thumbnail of user hayleys64

Some of these answers: Christine M (No because they promote their business from within your local country and promote a 24 hour turn around time).

Ive now been waiting 8 days and still not even shipped

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Thumbnail of user christinem971

I don't think people realise that the orders are produced and then dispatched from Germany. I think this company does a grand job with both quality control and the dispatch of items. I also notice from my own tracking experiences, that from order to dispatch to the UK often takes a week or so but when the order arrives in the UK, it can sit in Royal Mail depots for a further 3 days!

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