Initially ordered a couple of pictures on canvas, due to the competitive prices on offer.
Pictures arrived via UPS in under a week, and with no additional delivery charge (due to the amount spent). Given the time from ordering to delivery was astounded to find the company is based in Germany, and the canvases were produced and shipped from there. True Germanic efficiency.
On receipt, the quality was flawless, so I promptly ordered some more larger canvases.
Not tried their customer service, but thats because I've had no need, which is the best advert for their services.
Was searching for good shop a while and stopped on my-picture. To me customer service is everything. I got answered all my questions. I love the service attitude because they know how to make customer satisfied. Thanks for quality canvas!
Harry from London
I'm customer of my picture service since last year and this is my third purchase. Maybe I'm quite lucky person, but all ordered canvases are in good quality. The delivery can take up to 5 days, but that's ok for me. Personally I'm satisfied with this service.
I guess it’s better to buy something without an expectations, but for a good price. Btw, I don’t know anything about printing technologies, but the fact that you can get photography printed exact same way on a canvas makes me very happy. It was a very sunny day and my beautiful flower arrived. Probably it was so beautiful because of lack of expectations when ordering it, but I’m happy
I have ordered 2 canvas prints from My-Picture and both have been excellent quality ( despite being taken on mobile phone!). Ordering was easy even for this non- techy and I will definitely purchase more prints in the future.
Picture arrived and the frame was broken in several places. The writing on the picture was also way bigger than was shown when ordering. Tried to ask for a refund and was basically told no... even though it arrived damaged! Customer services was really bad. No offer of even sending out a new frame or replacement. My partner had brought this for me as a present for Valentines and it arrived late and he was gutted after seeing the state it was in as he knew how excited I would be about it. Definitely avoid this company!
I guess any problems appear on the personal attitude. There's a saying - no man no problems. Recommendations by other people tell a lot about the company, so do recommendations from friends. I ordered photo on aluminium and it's made in good quality. I had never before such an aluminium print with own picture on it. So, I decided to try my picture. I'm satisfied. Print isn't perfect but it looks great
Super service... quick, reliable and great value for money! The print has a prime position in our living room and I have happily recommended your product and service to both friends and family.
Helped us to savour happy memories:)
Thank you
I was looking to convert one of my own pictures into a canvas for my living room wall. I came across my-pictures.co.uk and the reviews looked good, they were also the most competitive. I ordered a 4 foot canvas on line, it was simple to do and had various options available. The canvas too less than a week to be delivered and was well packed when it arrived. I was really impressed with the simplicity and speed in which it was delivered, the canvas quality was also good too. What I also like is the fact they have not bombarded me with promotional emails since my order, so this site gets a big thumbs up from me, I would highly recommend them.
I was really scared after seeing all bad reviews about company... but I have received my canvas on time and well done! I can also say their customer service is good as I have contacted them by phone and email to find out everything is fine.
I would recommend them - most of current reviews also are positive I guess they improved service significantly.
Very good value.
Can't understand why it's a co.uk company when the prints come from Germany.
My second order was due to be delivered on a Wednesday but failed to arrive and was delivered on Thursday when no one was at home, this is my only criticism, I prefer Royal Mail so that I can collect from the sorting office.
I'm a frequent visitor here since I discovered what a cool gift canvas prints are. My first canvas I ordered about a year ago and I’m really impressed how good it looks even now. Colors look the same as the first day I received it. I absolutely rely on the quality of my picture products. Definitely suggest trying.
1st class experience with my picture.co.uk
The most beautiful canvas of our daughter & husband on their wedding day. The colour & the
Actual canvas material its self was excellent. Would recommend them any time.
Very good pricing structure and following receipt of my first order (prints on canvas for wall mounting) I placed a further order. All goods received well wrapped and within a week of ordering. Would recommend.
Very efficient, easy to select your picture, frame it and place the order. One hiccup with the auto recognition of UK postcodes on one order ended up with an incomplete address but the other orders went real smooth. I have recommended the company to many others, it is good and reasonably priced.
Yes, the quality is great. My favorite pictures were taken by a professional photographer and they look really well. I have ordered 3 pieces. I'm satisfied for all of them, for the delivery and the quality of each canvas. The packing is good, there's no worry for braking frame or damaging anything
Do not use this company. Canvas of my cat was very poor quality said they would send another then changed their minds A great canvas company in Hull did me a lovely canvas at a good price
Only one place for the canvas from my pictures is the dustbin
This site was suggested by my daughter and by her results, I was keen to try.
I have used the site twice and have been very pleased, they did justice to the
Digital images provided and considering the distance involved, very quick indeed.
I would be even happier with a wider size range but even so, still look forward to
Submitting my next offering for the canvas star treatment.
I received my canvas and when it arrived i thought that's a funny size box for a canvas frame. When i opened the long box, there was a rolled canvas and 4 pieces of wood and lots of pieces to put the canvas together myself. Well, talk about being disappointed! I have spoken and sent various email to this company and as you can see there are other people who are as happy with it as me!
Don't use them, they haven't got it sorted and the canvas isn't exactly good, so thoroughly disappointed! There are no details on their front home page about DIY canvases!
I was really pleased with my 60" x 30" picture and thought it was excellent value. The speed of delivery was superb - ordered on a Thursday and received following Tuesday!
I was even more surprised to find that it came from Germany!
Overview
Mypicture has a rating of 2.7 stars from 501 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mypicture most frequently mention customer service, poor quality and full refund. Mypicture ranks 14th among Photo Printing sites.
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- London, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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