Lesley H.

Would never recommend this company. Supposedly guaranteeing xmas delivery. Ordered 10.12.23 and still waiting for my order on the 29th. Totally ruined xmas for an 84 year old who only wanted a picture of her great grandchildren. Had numerous assurances my order would be delivered by customer service which is appalling. I even received an email on the 27th that they were hopeful of getting my picture delivered by xmas! Customer service is shocking. As far as I'm concerned they have broken the terms of contract and I want my £50 back. Just keep getting fobbed off. Trading standards next. For anyone thinking it's a British company it's not. Orders are made in Europe.