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MobStubReviews 734

3.1

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MobStub Reviews Summary

MobStub has a rating of 3.1 stars from 734 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobStub most frequently mention customer service, next day and wrong item. MobStub ranks 6th among Daily Deals sites.

service
126
value
119
shipping
130
returns
81
quality
113

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Wisconsin
1 review
7 helpful votes
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I fell for it
September 24, 2017

And I rarely fall for anything. Haven't received the purse yet, but pretty certain it will be too small. Luckily, I have a friend with a small daughter I can send it to - IF it ever arrives. Note to self - spur of the moment decisions don't turn out well for you.

Date of experience: September 24, 2017
Georgia
1 review
8 helpful votes
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Thieves
September 22, 2017

Who charges $25 to even speak to someone?! If uou pay that you're idiots. I'm reporting this so called company. I have no idea where my order is and can't find out. We'll see but I'm pretty sure i got ripped off. Calling BBB. Now tbry want me to register to submit review. They'll probably want to be paid for that too

Date of experience: September 22, 2017
New Jersey
1 review
10 helpful votes
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Will not use again
September 15, 2017

I made a purchase for two items. A couple of days later when I went to check the status of my order I noticed that there was a duplicate order entered on my account a minute later. Both orders showed they were "processing". I sent an email to customer service requesting that they cancel the second order. They replied stating they couldn't because the orders had already "been sent to shipped" and referred me to their return policy (which is "we don't accept returns"). They finally agreed to accept a return at my expense when I told them I was going to dispute the second charge on my credit card. It has been over a week and I have received two of the same items but have yet to receive the other two items which seems to keep getting delayed.

I could not find a number to call for customer service.

I have had issues with orders at amazon and got the exact opposite response!

Date of experience: September 15, 2017
Texas
1 review
9 helpful votes
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Not what I ordered
September 13, 2017

I did received it the purse, but it was not like the picture, so i been calling and on the website for a week but didn't get anybody. Will never order anything again, like the Lady's are saying its a rip off.

Date of experience: September 13, 2017
Arizona
1 review
9 helpful votes
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Glad I read reviews
September 13, 2017

I am so glad I read the reviews before I spent money for Christmas gifts for my family. Last year I made that very mistake and I regretted it for months.

Date of experience: September 13, 2017
Colorado
1 review
14 helpful votes
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I ordered 3 bags, had to write several emails,; finally got a promise to get a phone call in 24-48 hrs. It never came. The number on the charge from when they collected the cash; states "this number is no longer associated with Snubhub. ORDER PLACED 8/18, MONEY COLLETED 8/21, email claimed 3-7 day delivery
MAJOR SCAM

Date of experience: September 6, 2017
Pennsylvania
1 review
11 helpful votes
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I ordered a purse on in August and it posted to my VISA account on 8/18 Today is 9/2/17, and I have not received it yet. I have a case # FINALLY, but no further communication. I just sent another complaint to them. Don't waste your time! I am going to report them to VISA next! STAY AWAY!

Date of experience: September 2, 2017
Virginia
1 review
17 helpful votes
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RIPOFF!
August 28, 2017

I WANT A PHONE NUMBER TO CONTACT YOUR CUSTOMER SERVICE... ALL YOU HAVE IS A CRAPPY ONLINE FORM TO COMPLETE AND YOU SEND AUTOMATED RESPONSES. #RIPOFF

Date of experience: August 28, 2017
Nevada
2 reviews
11 helpful votes
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Cute but too small.
August 22, 2017

Glad I didn't t pay alot for this purse, I really wanted it and it came today but it's really really small, saving it for my, 7-8 yo grt grand DTR birthday so it's not a total loss. It is nice leather, pretty color but I could not even get wallet in it or hardly anything..

Date of experience: August 22, 2017
California
1 review
9 helpful votes
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Where's my stuff?
August 18, 2017

I also ordered a purse on 8-11-17 and have heard nothing! Not even a shipping notice but my credit card has been charged.

Date of experience: August 18, 2017
Nebraska
1 review
9 helpful votes
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I, too, was going to order until I read the reviews. Again, I'm reminded of why I prefer to go to the brick and mortar store where I can see and touch what I'm buying.

Date of experience: August 18, 2017
Montana
3 reviews
9 helpful votes
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I said I ordered A purse and did not get it. Right after I losted That review I did receive the purse and absolutely love it. They are just very slow

Date of experience: August 16, 2017
New Jersey
1 review
10 helpful votes
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Delivery not complete I don't have 100 hundred words to tell youmy disappointment in your incompetence in not following up on your deliveries.

Date of experience: August 15, 2017
California
2 reviews
8 helpful votes
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I have not received my order there is no tracking until they say you have receive your order. They email me to contact my post office and neighbors about my order. I did it was no where to be found. I will never buy from them again. That was the last reply from them. I paid about $52.00 dollars with them. There is no accountability with this company. I ordered it from Face Book page. I plan to contact my credit card company and Facebook about their horrible services. Don't buy from Mobstub the are no good. They. Actually deserve zero in the scoring rating.

Date of experience: August 9, 2017
Pennsylvania
1 review
5 helpful votes
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I ordered 2 pair of earrings, a bangle bracelet and a purse. One set of earrings is so hideous and cheap looking I would never wear them (look different than the picture), and the purse has a nasty odor to it. The bangle is so flimsy and cheap it will probably be in the trash after only a few uses. The biggest problem with this company is YOU CANNOT RETURN ANYTHING! I will NEVER order from them again!

Date of experience: August 8, 2017
GB
1 review
5 helpful votes
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Terrible, terrible place. Shouldn't be able to even be on the net. Order something and then not be able to return is unacceptable. Purse made in China and stinks to high heaven. Good will will get this piece of crap.

Date of experience: August 2, 2017
Ohio
1 review
4 helpful votes
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Incorrect ad
August 1, 2017

I purchased something for my iPhone and iPad. It is too big and can't connect it to either. I told them about it and they are ignoring me. I won't order from them again.

Date of experience: August 1, 2017
California
2 reviews
12 helpful votes
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Thanks people!
July 29, 2017

I was going to order something also but after reading the reviews about MobStub I decided not to trust them. I was not familiar with the website so I decided to read reviews. I'm staying away thanks to your reviews.

Date of experience: July 29, 2017
Nebraska
1 review
5 helpful votes
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I ordered a set of sheets. These sheets were not what I expected. I had no idea the "Bamboo" was a fiber sheet and not a cotton blend. These sheets will be to heavey for the bed we are using. I would love to exchange them however the "Zero" return policy, In my opinion is the absolute worst ever-especiailly as retail stores contnue to close and internet sales will increase. Mob Stub will get "zero" business from me and from anyone I kow.

Date of experience: July 27, 2017
Michigan
1 review
0 helpful votes
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Loved the brilliant cut cubic zirconia hoop earrings and speedy service too. Thanks, will buy again.

Date of experience: July 13, 2017