I ordered a piece of jewelry form MobStub for a gift for my daughter. Shopping for her has always been challenging... but when I read that every customer is treated to Norton Shopping Guarantee; I ordered! It arrived the next week in perfect condition and of excellent quality. And what a great price! MobStub has made an enthusiastic customer for life! And my friends and family will be hearing about it!
Everything I have ordered has been good quality merchandise. One product I ordered came in the wrong color. I contacted customer service and they gave me a store credit and let me keep the wrong item. Quick response to my problem and left me trusting MobStub with my future shopping. I must add that delivery is quick also.
Yet another day goes by and no response from mobstub! Have 2 problems still. Watch received no ft working and earrings not received. They certainly take the funds quick enough. Beware of this fraudulent practice. They are very good at ignoring. Shoud have read the other hundred negative reviews first!
I was really nervous to order from this site because of all the bad reviews but I have ordered so many different things and all of them are exactly or better then what i expected! And at a really cheap price!
I bought a set of queen sheets that would have a hard time stretching on a full bed. Customer service sent periodic emails about what I needed to do for a return or refund. The last straw came when they asked me to send a picture of the sheets NOT fitting my bed! Maybe I should count the number of stitches in the seams to see if they're right too? I told them I should not have to unmake my made bed to put their crappy too-small sheets on the bed, then take them off again, then remake my bed again, and then fold them all up again in the little plastic bag they came in. Chintzy sheets. I guess you get what you pay for. BUYER BEWARE! I would never recommend this company to an enemy!
I'd ordered from them before and never had an issue until one time I had an email stating that my package was delivered on a Friday. Well, no package. I waited until the following week and still no package. I wrote to them asking what to do and eventually Lilly replied and asked a few questions. She ended up getting the product sent again and I just received it. Kudos to them for stepping up to the plate!
Terrible company, will unsubscribe after reading all the others situations like mine. I ordered the "You are my Sunshine" braclet November 13. They took the money out of my account on the 17th, now here today, December 5 still no braclet! I sent an email a couple of days ago, but no reply. Going to report it to my Discover card and dispute the charge. Crooks!
Ordered a pair of smoking slippers in size 9, half size bigger than my usual size. Slippers fit one and half size smaller. They should state "Sizes run smaller than normal". They have a no return policy. When I wrote email they never got back to me. Be aware when ordering from MOBSTUB. Be sure you want to keep it.
Overall I have been very pleased with MobStub. I've gotten some necessities and cute clothes for good prices and that work perfectly fine. I liked these cute striped summer sundresses so much that I ended up ordering 3 total (all separate orders)! The silky purple sheets I just got have been great too. Overall decent quality and not too long for shipping. The no return policy can sometimes be a bummer for a few things that I didn't like or that didn't fit, but it is just a risk you have to take I guess.
I order from this site regularly and I just love it! I have some of the nicest jewelry from them and I get so many compliments on my pieces. Even when I had a piece that was defective, they took great care of me.
This company sucks made a purchase never received it they tell me to track my item and every day it says it will be here by 7pm I'm now asking for my money back
Very unhappy with this company! I ordered Bluetooth headset on sept 3 received a email that they were shipped waited a week and never got them, sent at least 10 emails they responded that they would follow up with it and nothing! Took my money and didn't deliver! I finely sent a $#*! letter telling them I was turning them in and the following day I got a email my package was shipped, 2 days later came by fed x not usps. It took 1 1/2 months to receive my product. I will never buy from them again. BIG RIP OFF and the worst customer service I have ever delt with. Stay away.
I ordered gifts for co-workers on 12/1, hoping it would arrive by 12/18. Took them 7 days to ship the item (after I emailed customer service). Got stuck at the Brooklyn post office for another 8 days. Now the items won't arrive until 19th. Overcharged for shipping. Charge $17. For 1/2 pound shipment. Shipped first class. Package probably cost them $3-4 to ship. Buyer beware.
I owe Mobstub an apology. Someone at home received my order and put it away. I did receive my second bag.
My apologies for jumping the gun.
The bags are a little small, but cute and great for a grab and go when you need something small to hold your phone and wallet.
Thank you!
I ordered outdoor motion detector lights. The site listed the retail price of 39.00. Only stated Electronics LED Wireless Motion sensor light. The actual Name of the product was NOT listed. They charged me 14.00 per light and shipping of 2.95 per light. I foolishly ordered six. It turns out that they are "As seen on TV, Light Angel" which sell for 12.99 and at Amazon they are selling for 10.92 each with free shipping. As seen on TV sells them for 12.99 each, and I could have purchased 6 of them with a total of 9.95 for shipping. Customer service is stating that it was a close out and the items cannot be returned and that they did not list the brand. BE AWARE of this site's shady business practices!
I have shopped online with MobStub for a couple of years and have bought a wide variety of products. Their products are reasonably priced and high quality. Customer Service always responds quickly. Overall, an excellent shopping experience.
I bought a set of 1,000 ct Egyptian sheets For $49.99. Out of the pkg they felt like sandpaper. So wasted them twice. Still rough but put them on my bed anyway. After 2 weeks of sleeping on them they had significant pilling. Contacted customer service and they said sorry final sale but offered to replace. This is so unacceptable. First is all I never saw anything that said final sale or I would not have ordered them. Secondly why would I want another pair of these awful sheets. Apparently they use final sale as a way of unloading inferior products. Also their advertising these were 1,000 thread count Egyptian cotton was absolutely fraudulent advertising. I can find better quality sheets at Wal Mart and have the right to return them if they are unacceptable. I would give 0 stars if I could. Removed them from my email and will never order from them again. I just lost $49.99 and still have to buy sheets.
Ordered two items from MobStub on 9/8/14. Received email confirmation of their shipment. When package arrived the order contained only one item. I have been patiently emailing for over a month to get the rest of my order delivered. I was told there was a problem with a shipment and I would receive my item "soon." Soon has not yet come. On 10/13/14 I received an email offering store credit (?!) for my next purchase, if that was OK with me. I responded it was definitely not OK and if they could not deliver, then I expected the refund to be put on my credit card. No response from the company. Beware of MobSub!
Piss poor service. No answers to many emails. Forget the phone, it is just a answering system that gets you nowhere and they never call back. 3 week wait and nothing. The website says 7-10 days. Stay away from these losers. Another scam. If you see anything from these bogus scammers run away as fast as you can. I will try to get my credit card company to reverse the charge but I doubt that will happen. I am out the money. Live and learn... DO NOT BUY FROM THESE BUTTHEADS
I ordered a duvet and sheet set and the order was sent separately so the duvet never made it to my grandson. The Post Office kept saying that it was not there. Mobstub helped me right away by searching and sent me another without me having to keep at them. They showed their loyalty to their customers. I will gladly do business with them again. They stand by their product.
Answer: There is no phone # to call... and in my case they do NOT answer e-mail... BAD company!
Answer: I don't have one... But Mobstubs is terrible. I dealt with them once and will never again
Answer: No, I wouldn't trust anything connected to mobstub! Read the reviews, then use your best judgement!
Answer: No they are not legit, i would advise that nobody order from Mobstub! They are a bogus company selling out of an apartment in New York, no phone number and when you email them, all kinds of people email you!
Answer: They have NO customer service #, when you have a problem with an order, you have to e-mail their 'customer service dept.' then an automated E-mail response is sent to you. Then another will come 1-2 days later asking you to send them an e-mail with a pic of what is wrong with your order. My advice... DO NOT ORDER FROM THIS COMPANY, THEIR MERCHANDISE IS JUNK & THEY DO NOT STAND BEHIND WHAT THEY SELL, IN FACT MOST OF WHAT THEY SELL IS NOT WHAT THEY ADVERTISE! Take it from someone that had to learn the hard way!
Answer: Although there are items on the Mobstub site that are worth the money (?) there is a lot of junk that I've purchased in the past that wasn't "worth it" in the Dollar Store either. I don't wish to denigrate it, but Mobstub is obviously in business (as is Big Lots) for the same reason if one wishes to figure it out. TRUE: The Egyptian sheets shrink. 100% pure cotton also pills and is no longer satiny-finished. Some of the electronic (motion-detecting) lights simply never worked. Most of the jewelry is cheaply-made, gold-painted, junk that is transported in the box worth more than the product is. Often the instructions (if you are so bold to e-mail/ask, are written in Chinese and sent to your e-mail address in a. Pdf file you need to print from your own computer. Then, does anybody else recall the first Japanese-written (translated) instructions for the original VCRs back in the 1970s-80s? Right! Good luck deciphering the translations. Some of the Apple Phone cases dpn't work as advertised but most of the wires and charging systems and extensions are good buys with Radio Shack now in bankruptcy and gone. Men's clothing can be expected to shrink. Women's (?) The merchandise delivery time is seldom as fast as one would anticipate, but then if you have dealt without it this long how inconvenient is it really (?) Unless it is for a special date or Christmas, forget about having already ordered it, and it will eventually "get there". So, my years-of-experience with Mobstub has been in seriously reading the fine print in the "details" and in totally ignoring the delivery promise. More times than not I receive a product that I cannot purchase at a Best Buy or Walmart at a lower price. ->Right now, their advertised flash drive is a very good purchase<- So, once again, Caveat Emptor: Let the buyer beware of life's lessons.
MobStub has a rating of 3.9 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobStub most frequently mention customer service, next day and wrong item. MobStub ranks 6th among Daily Deals sites.