Ordered an item, my credit card got charged immediately and did not hear anything about the item for 2 weeks until I emailed customer service to receive a " oh we are sorry it was not in stock". Would not refund my card and cancel order even though it NEVER shipped. Then / now here it is the 20th and they are claiming it shipped on the 12th and will be arriving the 16th! Still waiting for the items I wanted to cancel and get a refund for! Will NEVER deal with this company again! Poor customer service, poor shipping and bad business!