Micro Center

Brought in my Dell laptop after friend's daughter accidentally stepped on it. Told them we had issues with display as well as obvious ding to the case.
4 days after bringing in they said they had to order a part. 5 days after that they texted me that laptop was repaired.
$174 for the case repair.
Just got it home.
Blue screen.
They never did anything beyond the cosmetics.
Waiting on their response

I recently dropped my laptop off for a black screen. Two days later I contacted Micro Center via chat and was advised that my computer was ready. I was given my computer tried turning it on and still had a black screen. Another tech advised it's probably my motherboard and it would cost over $500 to put a new motherboard in. After doing some research the motherboard was less than $100. I then asked how much it would cost to remove the SSD Drive and was told $135. After watching YouTube on removing the SSD drive it took less than 5 minutes. They just rip consumers off.

I am not a huge electronics person, but they always seem to have what I am looking for. My boyfriend frequently goes here for bits and pieces and they always have what he needs. He helped a friend build his own computer from purchases here, and it was very affordable. Some things I feel they are a little overpriced on, but for the most part it is very reasonable. And I enjoy the atmosphere and selection more here than at some other electronics chain stores.

They carry ASUS. I had nothing but intense aggravation with a band new laptop under warranty. ASUS is the worst ever. They torture their buyers. Look at all the negative reviews on the BBB in CA. Over 400. This retailer should stop selling these computers. First time I bought a computer from this retailer.

About a week ago, I ordered a PC online and made the mistake of having it delivered to my house. A few days later I see that my money is refunded and I get an e-mail saying that they canceled my order. It's really frustrating when you trust a website/company and they just cancel your product with no follow-up. In hindsight, I should've just picked it up at the store that day and this would have been avoided. So a suggestion would be to reserve your order and pick it up from MicroCenter.

Bought Clear Case for my iPhone 12 Pro Max for a good price from Micro centre. Got delivered in 2 days. The received product was clean and clear.

I build systems for myself and having a local business that stocks just about everything you could want for computer tinkering is awesome! I have had good luck buying new and refurbished/ returned laptops there too.

I am a small business owner that purchased a Power Spec PC yesterday to upgrade an existing PC. The salesperson was able to find a PC with the specs I needed. Once I returned to my office, I noticed that the PC had Windows 10 Home rather than Pro. The PC that I was shown had Windows 10 Pro which is a requirement for my environment. When I contacted customer support, they were unable to work with me to correct the issue. Their only option: Purchase a new operating system. I have purchased over 10 PCs, 6 laptops, and 5 tablets as well as other various products just in the last 12 months. Well... not any longer. I will not return. They could care less about keeping good customers, therefore we will take our business elsewhere.

Took a dell in the guy did diagnose hardrive was missing from a computer I got, its a good unit but the guy said it was not worth fixing would cost $300 and it would be cheaper to buy another one, I looked and outside of notepads they were all $1200-2000, lazy tech and just a money grab. Already looking to get my own hardrive for $50. Normally they have been great but very poor service logically they appear to rather gouge you for $2000 than fix a 5 yr old computer.

Bought my wife an early Christmas present a gaming laptop. With the protection plan. Within the first week when waking it up from sleep it would go into blue screen repair status. EVERY TIME brand new. We take it in. Service says it'll be up to about 3 weeks. Granite she uses it for her work. And here we are half way through week 4 and they just now got to it and are ordering parts that will take another week or so to arrive then another to repair who knows.
It's nice to buy laptops from them with their "protection plans" for almost $2,000 then 2 weeks later half to turn it in for repair for weeks and now months with barely any contact. No new laptop we purchased and were left sitting questioning why we continue to deal with these companies!
Thanks Microcenter

Brought my computer with one problem, but left with two. Unfortunately, they are wasnt able to fix the problem which is perfectly fine, soon as drove back to home, I plugged in and shock... the keyboard (two rows)... wasnt able to type. I drove back to the store in an hour and one of the managers blamed on me, maybe it wasnt working before or I spilled some water. Finally, I been told that no one is able even look it up my computer. Really? Why did I pay for the service?

Bought a PowerSpec G439 from here with a 2 year warranty right around a year ago. Have been getting an error saying "Over current have been detected on USB device! System will shut down to protect motherboard". I brought it in a week ago tomorrow, and it still" hasn't been assigned to a technician" is what I've been told. I've now been told twice they are going to email the manager to get an update, and they don't know when he works again. So much for their 48 hour repair service... I'll never buy from here again

Bought a $300 motherboard that did not work. When I tried to return it the clerk tried to find any microscopic imperfections and wouldn't accept the return due to customer damage. 2 or 3 pins were bent which explains why it wouldn't work. After some microscopy I was able to get this to work.

Issue is that I will never trust Microcenter again with my builds. I build PCs a few times a year and have spent a small fortune at MicroCenter. They would know if they looked up my purchases. This is how they treat their loyal customers? I will be taking my business elsewhere after this.

Please save yourself the trouble and avoid MicroCenter they do everything in their power to not honor their return policy.

I can see why micro center only has a 3.1 rating. I called their national support line to get advice on what kind of printer I needed for my p/c, but also said the store in St. Louis Park, Minnesota needed to actually connect with laptop p/c and demonstrate that it would work When I asked the salesman for a demonstration and actual hook up, he said that was something they could not do, and also know that I couldn't return the printer if I couldn't get it to work for me once I got home. A manager at the store also said the same. If you need technical assistance to confidently make a purchase, don't bother with Micro Center!

USE ONLY CASH OR YOU WILL GET RIPPED OFF,,, every time all the time... i will be pressing changes on whoever i can and everyone i can,,, im apparently not the only one. People have been reporting it since dec of 2023,, apparently they are doing nothing

A morbidly obese associate told me that I need a driver's degree in order to buy a lab top. The man was getting on my nerves. What if I had epilepsy? So I did get a lab top with a state idea. It's none of that big slob why I don't have a driver's license. So happy with my lab top, but I am unhappy with that sales associate. He needs to go to a gym. I believe that he mistakenly believes that all adults have driver's licenses. I am highly offended.