I am a small business owner that purchased a Power Spec PC yesterday to upgrade an existing PC. The salesperson was able to find a PC with the specs I needed. Once I returned to my office, I noticed that the PC had Windows 10 Home rather than Pro. The PC that I was shown had Windows 10 Pro which is a requirement for my environment. When I contacted customer support, they were unable to work with me to correct the issue. Their only option: Purchase a new operating system. I have purchased over 10 PCs, 6 laptops, and 5 tablets as well as other various products just in the last 12 months. Well... not any longer. I will not return. They could care less about keeping good customers, therefore we will take our business elsewhere.