Brought in my Dell laptop after friend's daughter accidentally stepped on it. Told them we had issues with display as well as obvious ding to the case.
4 days after bringing in they said they had to order a part. 5 days after that they texted me that laptop was repaired.
$174 for the case repair.
Just got it home.
Blue screen.
They never did anything beyond the cosmetics.
Waiting on their response