This website is a complete scam. I messaged a seller asking for shipment to the United States since they seemed to be fine doing it for someone else. Ironically enough, now they're claiming they don't ship here when they already had. How can you do business selectively like this? This isn't the first time this has happened here either. Horrible way to run a business
The sellers on Mercado Libre are Fraud. I purchased a product from a seller on Mercado Libre and made an online payment transfer. Then I gave the payment transfer receipt to the seller. But he kept on denying that payment is done. My bank people even talked the people from his bank. They told that the payment has been credited to seller's account. Still no help. I complained to Mercado Libre. But they are useless people. They just send you e-mails. They don't help at all.There is no consumer protection at all on this website. Please stay away from this website. There are many other better options out there. Don't get cheated and waste your money here.
Mercado Libre have create policies that let the seller do scams and instead to try to help the buyer, they looked for a way for don't take any responsibility in the problem. They could start to force the seller to use paypal methods or other systems for safe guard the buyers, but they prefer to say that is not there business
Mercado Livre is a market for thieves. It don't respects the author's rights and anyone can steal a commercial digital product from a website and start to sell on Mercado Livre. Mercado Livre will not verify any documents which allows to the seller to sell copyrighted products. Mercado Livre has restricted the market visibility in Google for one country and real authors will not find never their products.
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Mercado Livre never verifies if the sellers have or no permissions to sell.
Shame Mercado Livre.
The website says my order was canceled. They insist it is not and the product is sitting in some warehouse in Miami. I'm in a foreign country with a new job, and no way to get my delivery because I can't change the delivery address and they won't refund my money because no delivery attempt has been made. It's a catch 22 and they know it. Do not do business with this company. You've had fair warning.
I ordered $800 worth of simple products (mattress, sheets, pillow cases, etc).
They charged my card, suddenly terminated my account, and left no way to contact them.
Emails were returned undeliverable from thier own website contact system! No one answers the phone, I even called thier headquarters in Argentina. No answer ever. No way to contact them. Only form/template replies with no explanation or addressing and issues. They deserve ZERO business.
Do not use.
I've had 2 good experiences and 1 nightmare. Even in the good experiences, there are weird quirks, like receiving the shipment, and then getting an email a week later saying it had been delayed but was in transit. In the bad experience, the vender emailed and said he no longer had the product I ordered. I then asked to cancel the order, and asked for a refund. The vender then demanded that I specify in writing the reasons why I wanted to cancel the order. I did so, and then he said I had to contact another party and repeat the request. However, I was given no contact information was for the third party I was supposed to contact. We went round and round for about a week, and I still have not received the credit/refund. AND, as far as I can see on the website, there is no way to rate a vender/merchant or read others' experience, so you're pretty much flying blind when you order.
I need to talk to a person.Where on earth can I call about money nog ending up in my account. You claim 1 business day. Well you did not say the year. Please, please answer!!!!
They suspended my account after hours of publishing a few ads, for no reason whatsover and no contact info. The very worst place and I truly pray they get their punishment well deserved!
Trying to get a refund from them is nearly impossible. they send you emails but the refund never comes.
While there are many personal ads on this site, buyer beware. If you have any financial dispute with the company, they will never answer the phone. They will never refund your money.
Do not, under ANY circumstance, use their payment system. But really - if a site is trying to rip you off - do you want to use them at all?
I like to warn others not to become a victim of Mercadolibre. I ordered coffee from the site. I paied money for three package of the coffee. I didn't receive anything from them. I try to contact with Mercadolibre, but there is No e-mail address. Nobody answer the telephone. I complained couple times to the mail which shows paying instruction. Now they stoped to send advertise either. I don't know what to do. I DO NOT RECOMMEND TO USE THIS SITE.
the worst, because there is no supervision. There are good sellers but many very bad. who wants to sell you charge too much. that site is pure advertising.
I have a 100 percent positive feedback on Ebay with a 10,000 score. I know what I am doing.
I made a purchase through mercadolibre, received an item which was NOT what I ordered and was of far lesser value than advertised, and all complaints and reports got ignored. Like the other reviewer indicated, this site has serious problems either because people do not care or are outright thieves, if you cannot run down the street to wring the crooks neck face to face, AVOID THIS SITE LIKE THE PLAGUE.
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