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MeetupReviews 500

1.3

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Meetup Reviews Summary

Meetup has a rating of 1.3 stars from 500 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Meetup most frequently mention customer service, credit card and many people. Meetup ranks 505th among Social Network sites.

service
85
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83

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California
1 review
0 helpful votes
Follow Sandy W.
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I'm on the Free Plan, prior to new ownership. Recently got banned from a group. Don't recommend San Diego Seniors Social Club - group leaders may be getting senile! Or on power trip? Just don't know because I got email in personal account, not on Meetup platform. Email: You have been removed from San Diego Seniors Social Club
The person who removed you said:
Everyplace is the right place - you ate in the wrong place! I cannot complain since I did not receive the message in Meetup platform, there was no contact info in the email.
Since I have not actually gone to one of this groups meetups, so maybe I'm being confused with another member? No way to resolve. Cannot ask to join and contact group that way. Also, stupid reason to kick out a member, and "Everyplace" is not a restaurant that I know of. I think this may be a made-up excuse to kick out members. So I complain via giving feedback, which is the email I sent above, and below is the stupid response I got: Hi there, Thanks for reaching out. We understand that being removed from a Meetup group can be concerning. If you have been removed and cannot rejoin, it is possible that you have been banned. When banned, you will not be able to access any aspect of the group. If you believe this was a mistake or wish to seek clarification, it is recommended to contact the group organizer directly to request reinstatement or an explanation. Unfortunately, if you cannot contact the organizer through the Meetup platform, there may be limited options available to address this issue. We hope this information helps clarify your situation. Really bad customer service! I do not plan to become a paying customer LOL!

Date of experience: August 16, 2025
Wisconsin
4 reviews
35 helpful votes
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I was considering joining as an ordinary member (not organizer) but couldn't find a schedule of fees. Inquiries to Support got answers to different questions - they professed not to understand my question. So there's no way to find out what they're going to charge you, before you sign up. Dishonesty even before I was a customer. You do get a free 7 days or something, but, how many barriers do they make you go through to cancel? Recommend using a disposable number to sign up.

Date of experience: May 18, 2025
Connecticut
1 review
0 helpful votes
Follow Sandra K.
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Unethical, fraudulent
April 16, 2025

They charged me for an auto-subscription I never signed up for, they have no phone service, so they take your money and too bad for you.
They are unethical, evasive, and trap you into fees by hidden tricks on the website.

Date of experience: April 14, 2025
GB
1 review
0 helpful votes
Follow C I.
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Meetup is a complete scam! I subscribed but never used their service, so I cancelled auto-renewal immediately. Then they offered a 'free month'—only to secretly turn auto-renewal back on WITHOUT my consent and charge me again! This is deceptive and unethical. Their support refused to refund me, proving they only care about stealing money, not providing value. Avoid at all costs—this company uses shady tactics to trap users into unwanted payments. 0/5 stars, worst platform ever.

Date of experience: March 21, 2025
California
1 review
2 helpful votes
Follow E S.
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Meetup is a great way to meet people with similar interests. I ran a group with 1,000+ members for about 8 years. Fees for organizers got too high so I left.
Now I've re-joined to go to other groups, donating to help cover their insanely high organizer fees.
Now MU is charging BOTH organizers and guests. So, obviously guests will no longer chip in on organizer fees.
MEETUP: CHARGING FROM BOTH ENDS IS BAFFLINGLY STUPID. YOU WON'T STAY IN BUSINESS THIS WAY. BYE.

Date of experience: October 29, 2024
Spain
1 review
4 helpful votes
Follow Markele H.
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I was treated rudely by a lead from the Meetup group Kildare / Dublin Hiking & Social, moreover he didn't provide any answers about an event, and coming from another country I had no choice but to book my flights: 375€ thrown in the bin. As the so-called lead decided to provide a delayed and super rude response, cancel the event, and remove me from the group for NO REASON.

I tried to raise my complaint with the MEETUP support team, but their response was vague and did not address the issue. Now, I know the type of platform it is. They contradict their policies and don't take any accountability for wrong practices and the mistreatment inflicted to the users.

I don't recommend Meetup!

Date of experience: October 24, 2024
Florida
2 reviews
20 helpful votes
Follow Jim C.
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Meetup is now Greedup
October 13, 2024

I have been an organizer for my group on meetup for about seven years. In June, they jumped their pricing sky high,
$44 for one month, $180 for six months, $300 for a year and encourage us to have members pay this.

Granted, we have 700 members, but that burden should not be placed on them (even 50 cents). When it was about $100 per year, I could justify the cost. At $300, I cannot any longer. And by the way, that is just their standard pricing. Meetup PRO is even more ridiculous than this.

When I tried to reach out to support about this, I literally got the cold shoulder. Not a single person contacted me from Meetup about this issue. That was the final straw.

Sure like most greedy corporations, they will get their money somehow. We just won't be one of their supporting groups.

Date of experience: October 13, 2024
Washington
1 review
0 helpful votes
Follow Mark J.
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I've managed several Meetup groups for years, and I can honestly say it's not worth the money or the time. Meetup does little to promote groups within their network, rather, they try and coerce you into creating ($$$) additional groups, rather than try and help you promote the groups that you are already paying them to promote. I'm done with Meetup, never again.

Date of experience: July 16, 2024
South Carolina
1 review
0 helpful votes
Follow Douglas A.
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Terrible Misleading company
June 23, 2024

Company makes claims that are not true. They have no Online chat or helpline other than email and they Seem to be very slow responding. Their customer Services is the worst I have ever encountered

Date of experience: June 23, 2024
Portugal
1 review
0 helpful votes
Follow Alice F.
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I had an awful experience with this company. The information on their website regarding their subscriptions is vague to the point of being careless and possibly even deceitful. They mention nothing about their very complicated process of unsubscribing and their overworked customer service who are consistently delayed in responding to your issues.

I applied for a 6 month Organiser subscription in December and decided to try out the Meetup Pro free Trial in January. The following was not made clear to me
- that by moving to the Meetup Pro Free Trail, I was cancelling my original Organiser subscription and would have to pay for another 6 month subscription if I chose to go back. They said I received a discount for the unused months but I still ended up paying for months I did not intend to or agree to.
- In order to get out of the free Trial I would need to contact their customer service well in advance of the cut off point so that would have time to manually close the groups I had started and change my subscription plan before I was automatically transferred to a paying subscription. Individuals do not have control over their subscription as on other platforms. Not realizing this, I wrote too late and due to their slow response rate, I was automatically transferred and billed for 455dollars. They eventually refunded me but because of taxes and conversion rates I did not receive the correct amount back and there is nothing to do about that. The entire process was very messy, took a lot of time and many emails and I do not recommend it to anyone.

They also forgot to take me out of some sort of automated billing system so I received a bill for another 455 dollars a month later which was very confusing. Thankfully no money was charged from my account.

Avoid this platform! There are much better ways to create events or advertise..

Date of experience: March 4, 2024
Missouri
4 reviews
4 helpful votes
Follow Carla G.
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People who say about reputation
March 1, 2024
Updated review

I think that these people in fun Peeps in St. Louis MO part of meetup can learn from me be kind, Be welcoming, Be a true friend Be a person of integrity Because people who want to join needs to feel all those things without being threatened by people there talking about people is down right rude and uncalled for and the leaders be the kind of leaders that you would want because one day the shoe will be on the other foot. Talking about someone who cannot defend themselves is not a person with integrity it makes you a person who does not care who they hurt because what you do to others will someday bite you in the $#*! because it will happen Leaders should be just that leading them in something good not evil. Being intrusive into someone's personal life makes you nosey and would you like it if someone did that to you The leaders of the group needs improvements because what you do is what they do being a bunch of people you judge others and that is wrong for leaders to do when someone says don't get into my personal life it is just that and you being a leader is not being intrusive when your not asked, Intrusive is very kind from me because it is so so bad what these people do

Date of experience: March 1, 2024

Meet up failed to follow laws Denise Jones and a bunch of other there did this 565.184. Abuse of an elderly person, a person with disability, or a vulnerable person — penalty. — 1. A person commits the offense of abuse of an elderly person, a person with a disability, or a vulnerable person if he or she:
(1) Purposely engages in conduct involving more than one incident that causes emotional distress to an elderly person, a person with a disability, or a vulnerable person. The course of conduct shall be such as would cause a reasonable elderly person, person with a disability, or vulnerable person to suffer substantial emotional distress; or
(2) Intentionally fails to provide care, goods or services to an elderly person, a person with a disability, or a vulnerable person. The result of the conduct shall be such as would cause a reasonable elderly person, person with a disability, or vulnerable person to suffer physical or emotional distress; or
(3) Knowingly acts or knowingly fails to act in a manner which results in a substantial risk to the life, body or health of an elderly person, a person with a disability, or a vulnerable person.
2. The offense of abuse of an elderly person, a person with a disability, or a vulnerable person is a class A misdemeanor. Nothing in this section shall be construed to mean that an elderly person, a person with a disability, or a vulnerable person is abused solely because such person chooses to rely on spiritual means through prayer, in lieu of medical care, for his or her health care, as evidence by such person's explicit consent, advance directive for health care, or practice.
Fun Peeps needs to be taken away from meetup effective immediatelye

If you see these 2 people run they are the abusers

Date of experience: February 3, 2024

Abuse to the disabled
October 6, 2023
Previous review

When I joined everything was fine, Joined Fun Peeps Chris and Denise Jones who are leaders went around the room several events with their phones to ruin my reputation that I can't repair at this time that group alone Bullied me to death. If you live in St. Louis, MO don't join Fun peeps they will destroy your reputation. Right now I am isolating myself because of all that groups abuse

Date of experience: October 6, 2023
Virginia
2 reviews
1 helpful vote
Follow Laura S.
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Empty shell; NO meetings, groups in my region: that is exceptional! Northern VA is a nest for hiking, acting, reading, etc. among a high density population with high income. You must do it on purpose to have nothing in this region (Washington DC region). But their website doesn';t inform you of hte number of groups before you have paid.
SCAM. Fraudulent practices. I.e: I was charged for a renewal of over $250 in fFebruary 2024 without any warning and certainly without my concern.
They became Fraud Central.

Date of experience: February 26, 2024
New Jersey
4 reviews
16 helpful votes
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SCAM of membership fees
November 21, 2023

Do not put your credit card in there - you will not be able to delete the credit card. If any group decides to start charging fees, you will be charged and then the finger pointing begins. Meetup will not delete the card also, although they say they will remove it from the processor strip. Don't believe them. It is still there and will be charge. The only way out is to have them delete your whole account which will take a while. The organizers of the group will say they have no control of the charges to contact meetup and meetup says to contact the organizers. A real scam

Date of experience: November 21, 2023
North Carolina
1 review
4 helpful votes
Follow Cosmic M.
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Scamming and charging for services that their saying can be charged in 24 hours if no cancelation. I used it n within the hour was charged 4 different *******@50$ I canceled it soon as that 24 hour turned in the moment I used card. They should have repercussions or be shut down. Nothing good from the short time.I was raped for their greed,overall no one should use this phishing site due to privacy reasons I can't show u the right way so please let me warn others

+4
Date of experience: November 14, 2023
Canada
1 review
7 helpful votes
Follow karen E.
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Organizer for 13 years. My experience lately, is meetup will not even bother to reply when there is a function problem. I have also been hacked through meetup. It has really gone downhill, and they disable functions, then ask you to pay extra.

Date of experience: November 2, 2023
North Carolina
2 reviews
4 helpful votes
Follow Martin A.
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Meetup keeps taking organizer tools so you'll have to pay for the Meetup Pro App! I'll move to another site before I pay them more money!

Date of experience: October 31, 2023
Poland
1 review
2 helpful votes
Follow Oskar L.
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Avoid at all cost
October 28, 2023

They will charge you for nothing, then the support will tell you it's ok and deny any refund... It's such a scam website, you better avoid it.

Date of experience: October 28, 2023
Texas
1 review
1 helpful vote
Follow M A.
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Horrible Organizer
October 17, 2023

I joined a group on meetup in April 2021 called Hiking Friends & Fun located in Flower Mound, TX. I attended at least 70 events with the group. I became personally involved with the organizer who had only recently become the organizer ten months prior. Whenever he decided to end our "dating/using", I attempted no further contact with him. I continued attending the hikes for another month as usual. After attending a hike on Sat 01/14/23 I received an email that I was removed from the group. In the meantime there was hearsay from a mutual friend of ours which was negative. I never attempted to contact the organizer after we were involved. I left it alone. I attempted to contact the organizers of the group for an explanation & the main organizer who is Ravi had blocked me on meetup. The co organizer who I had attended hikes with several times was very short with me claiming he was not aware & never offered to find out or anything. There was allegedly a post on social media about the organizer which I was never privy to. The organizer & other members (personal friends of his) slandered me after I was removed from the group & attempted to get me kicked off of meetup simply for not wanting me in other shared groups. I am still thinking of filing legal claims against this organizer.

Date of experience: October 17, 2023
California
2 reviews
17 helpful votes
Follow A L.
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Meetup LLC (meetup.com) is an unsecure website, app, and platform. They sell your personal information and leak your private information, including your personal email address. As an organizer, I have the right to decline members who are incompatible/unfit for my group. Recently, a declined member got ahold of my PRIVATE email address and aggressively emailed me. I contacted Meetup's Trust & Safety Team to no avail; they suggested I did not checkbox "hide my email address" when I declined members. HOWEVER, there was never this option on the apps (regular and organizer app). And they claim that it's only available on the website/desktop version, and the app doesn't have it because they don't release personal email addresses. THIS IS BS. Meetup is LYING and/or has an unsecure network.

Another recent incident involved reporting harassment from members to no avail. Their generic response? "We can't do anything... Or, "Contact your local authorities". There is NO ACCOUNTABILITY from Meetup! Myself, other organizers, and members have stopped filling out reports. And we no longer feel safe using Meetup.com.

Date of experience: September 30, 2023
Oregon
1 review
4 helpful votes
Follow Alan M.
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Nothing Works!
September 28, 2023

I don't know what happened. I'm an organizer for a group with almost 500 people, have to pay them $200/year, and I don't get any notifications! Not by email or push notification. The programmers have completely tanked this site. There are so many glitches, the UI is abominable. We have resorted to building a website specifically for our group.

Date of experience: September 28, 2023