website thubmnail of Meetup
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North Carolina
1 review
5 helpful votes
Follow Donald G.
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I have paid for this service, but they lost bio and all the information I put into the site before paying. It is not a very well run program. Very disorganized.
I will contact the Better Business Bureau to get my money back.

Date of experience: January 2, 2019
South Carolina
1 review
7 helpful votes
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CRAP customer support
December 4, 2019

Sent messages out for my app idea to help network. I was disabled for sending the same message, i guess? I contacted customer support 5 times over a week and a half- no response. Also they have no number, like a new, money grabbing facebook. Stay away.

Date of experience: December 4, 2019
GB
1 review
8 helpful votes
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I absolutely love meet up and what it stands for and I'm so disappointed with the new app. I've never ever complained about such things before, but this app is absolutely frustrating, non intuitive and keeps crashing too!

Date of experience: September 29, 2016
GB
1 review
3 helpful votes
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While the service that Meetup.com provide is excellent, their Privacy Policy is not. It's hard to believe that an established internet company in this day and age would engage in sending unsolicited emails... but that's exactly what this company does. And they have quite a reputation for it.

Top tip: If you sign up -- Use an email address that you don't check!

It's very disappointing indeed that they have such a large disregard for their customers. You thought Facebook was bad? It's nothing compared to this company!

Date of experience: December 6, 2011
Michigan
2 reviews
11 helpful votes
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I have a title for the name of my group and they somehow changed it and now I can't find out how to get a hold of them. Pretty ridiculous. I've also had a few people trolling my group. Meetup is a good concept... just charge a little more if you're not making enough to hire some customer service reps.

Date of experience: January 27, 2019
Massachusetts
1 review
15 helpful votes
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Is it me or is meet up.com becoming a platform for yuppies that live in individual safe spaces and jam radical left wing politics down our throats. I'm having a harder time trying to find a "normal" group that simply likes to play poker, go bowling, play pool or just have drinks and talk about life. If meet up.com can be brought back down to earth that would help a lot!

Date of experience: April 8, 2018
Singapore
1 review
1 helpful vote
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Chinese Singles Hangout
October 15, 2016

Guys to gals ratio super unbalanced. Can be as bad as 20:1
Organizer simply does not care. Only concern about profit making; the more the merrier. Feedback from some gals they are targeted and disturbed by organizer (male). The whole thing feels like a scam -> organizer use this entirely to his own benefit. That is, to get both gals and income AT THE SAME TIME. The RSVP list also seems to be faked up.

Avoid, avoid and Avoid!...

Or

Enter at your own risk!

Or

If you simply has nothing better to do

Date of experience: October 15, 2016
Maryland
3 reviews
13 helpful votes
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The organizer, Kat, doesn't read her emails, can't accommodate those that got accepted as attending the event, and can't handle feedback when told that she's not reliable or responsive. She accepted 19 attendees for a trip to Moab and later limits the number of available spaces to 8 for the tour. She doesn't respond to the ones who signed up first for the trips until 15 days later. What a joke. Worst Meetup I have ever run across.

Date of experience: January 16, 2019
California
1 review
16 helpful votes
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I have been an organizer with several groups for the past 5 years. I am not tech savvy at all, so I have always appreciated the ease of use of the old design. This new design is a complete mess. Nothing about it is intuitive or user friendly, for organizers or event attendees. It is disappointed to see how many co-organizers are leaving our groups because of the recent change in meetup management.

Date of experience: March 2, 2018
Texas
1 review
6 helpful votes
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Meetup is expensive and in-effective considering the benefits it provides. I have been a meetup organizer for many years, pay a lot of money and receive very little benefit.

Most people on meetup belong to a large number of groups and are not committed to attend meetings. My observation is even the most popular meetup groups usually only have a few people showing up. $24/month or $200 a year is way too much for what this brings to organizers who end of spending a lot of energy, attention, and money, for no effect.

It is a good concept, but really need better management and consideration for customers.

Date of experience: July 13, 2020
Canada
1 review
5 helpful votes
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I went to a number of events, the organizers seemed more concerned about making money more than anything else, or inviting members to well orchestrated 'setup' events just to attempt to put the person down and then take advantage of them. In particular one event organizer in Toronto Sarah demanded money for events one failed to attend even when the emails were unsolicited. Now I am not saying that all the meet up groups are the same, but I would say there are quite a number that only want to take advantage of new members.

Date of experience: April 16, 2013
Texas
1 review
7 helpful votes
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Terrible customer service once they have your money. All friendly, charming and quick to help when you begin to set up a new meetup, but that welcome mat is gone once they got you in. A Meetup I had organized for after-school education in Technology (of course, the Meetup is technically for the parents as kids cannot be Members), disappeared with no warning or explanation, and so far they have not responded to all efforts I have made to contact them.

Date of experience: February 3, 2014
Massachusetts
1 review
10 helpful votes
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Our meetup for a club was not getting much, if any response. I swear I set my profile/account to NOT auto-renew. I figured when the renewal notice came, we could evaluate whether or not to continue. I just got a notification that I was auto-renewed and billed for another six months. I have been searching the web site to see what I messed up. Apparently, they have changed there methods, and all subscriptions auto-renew. This must be something new, since they mention they will not refund if you failed to turn off auto-renew. Which you can't turn off any place I can find. So, if you were foolish enough to sign up, make a note on your calendar to cancel before the six months ends. Believe me, you will want to cancel.

Date of experience: February 4, 2019
Kentucky
1 review
13 helpful votes
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One of your groups, Fun over Fifty in louisville KY needs to be heavily supervised as the organizer appears to suffer from mental illness. She "fell in love" with a new member, but kicked him out when he did not return her affection. Then she kicked out those who supported him and those who supported the supporters! She also will not return dues paid by members she has blocked

Date of experience: June 23, 2018
Australia
1 review
6 helpful votes
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Practically a scam
December 30, 2022

They refuse to cancel the subscription or even acknowledge cancellation. NEVER give this scammer your bank details. I now have to go through disputing their illegal charges with the bank.

The only reason I paid to start my own private group is because their platform does nothing to protect you against stalkers.

Date of experience: December 30, 2022
Canada
1 review
4 helpful votes
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***Waste of Money***
September 19, 2022

Poor site functionality, counter-intuitive workflows and dated EVERYTHING.
I read that Meetup.com is just a group of Investors trying to get their money back at this point.
The free site is OK.
I see no point in getting the Pro Membership & when you try to cancel, there is no button. (b/c they know the product is $#*!.)

Date of experience: September 19, 2022
Illinois
2 reviews
6 helpful votes
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This site has the worst user experience. There needs to be a way to directly contact hosts via phone, while also obscuring the real phone number, when you don't know what someone looks like when you are meeting up with them.

Date of experience: July 16, 2022
Georgia
1 review
8 helpful votes
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The new app is horrible, confusing, can't post a meetup from my phone, have to go find a computer. I know many, many people who have emailed them to tell then that their app sucks, but they are just ignoring everyone. They know they're the only game in town, so they do whatever the heck they want to. Eventually, they won't be however, and everyone will flee their site immediately! I heard they are going to load the new version on-line as well. If they change the computer access to look like the app, I'm going to stop being an organizer and drop out of meetup. I'll just use Facebook to create invites to all the people I met on meetup, and abandon meetup until someone else comes along who does a better job of listening to their customers.

Date of experience: October 24, 2016
New York
1 review
9 helpful votes
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They use fake accounts to pump up your meetup, this is why only a few people show up per meetup. Not only are they faking out the organizers but the people are tricked into thinking others are going (which kind of adds a security issue considering it's not safe to just attend any meetup by yourself).

Because of their bad ethics, this site is becoming more and more unpopular. All this greed will surly see its karma.

Date of experience: May 16, 2013
Massachusetts
1 review
5 helpful votes
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By and large it has turned into a way for businesses and people to make money off members who are looking to expand their social circle. Service businesses hold "learning" sessions to sell their services. Restaurants advertise "social events" to get you to come in and buy food and drink. Trips are advertised at rates that are higher than if you did them on your own. "Self-help" and "self-improvement" retreats are offered by individuals to make money that prey on lonely, desperate and troubled people.

Date of experience: December 4, 2017

Overview

Meetup has a rating of 1.3 stars from 498 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Meetup most frequently mention customer service, credit card and many people. Meetup ranks 500th among Social Network sites.

service
84
value
83
shipping
9
returns
10
quality
27