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    MattressNextDay.co.uk

MattressNextDay.co.uk

97 reviews
mattressnextday.co.uk
Corporate Values

Overview

MattressNextDay.co.uk has a consumer rating of 4.08 stars from 97 reviews indicating that most consumers are generally satisfied with their purchases. MattressNextDay.co.uk also ranks 14th among Mattress sites. The most common issues with MattressNextDay.co.uk are around customer service, which is not as good as expected by some customers.

  • Service
    12
  • Value
    11
  • Shipping
    12
  • Returns
    9
  • Quality
    11
View ratings trends

What reviewers want you to know

Positive highlights

  • Very quick service and polite delivery driver who rang to say how far he was away.
  • Great mattress, great value, great delivery, cannot fault it's.

Critical highlights

  • When it didn't turn up at 1pm I call customer service, they basically don't care.
  • to obtain 'Next Day Delivery' the order was placed very close to this time.
How would you rate MattressNextDay.co.uk?
Top Positive Review

“mattress”

Robert s.
1/24/20

ordered online, delivered as promised and at a time that was suitable, item is as advertised if maybe a little soft.

See positive reviews
Top Critical Review

“Bad Return Policy”

Michael M.
11/26/19

Bad Return Policy Don't get cought like I did, they will not collect the mattress even though it was of an inferior quality, it will cost you dear to return it back to them and you'll be at their mercy to get your money back! My inferior quality mattress was made from the cheapest possible materials you can ever imagine, the springs were visible at the bottom, it was not worth a fraction of what I paid for it and arrived 3 days late and was dumped outside my door even though I'd paid for "room of your choice option"! I called them three times and received terrible unhelpful service from their staff, I sent them two emails but no reply at alI!! Never again!! I now check every company and it's return policy thoroughly before I buy anything online! Should have gone to reputable company like John Lewis and saved myself the trouble and cost.

See critical reviews

Reviews (97)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (11) day delivery (8) delivery driver (7) great mattress (3) 2 mattresses (3)
yvonner102
1 review
2 helpful votes
February 18th, 2020
Verified purchase
I have slept on my new mattress for the last three weeks and find it very comfortable. I feel my sleep pattern has really improve and I certainly do not have the aches in my back as before . I am convinced that this is the result of having a good mattress.
maecr
1 review
0 helpful votes
February 16th, 2020
Needed a new mattress so plumped for the Hyder black gel 3000.Absoulutly brilliant, firm but incredibly comfortable, 3000 pocket springs really make a wonderful night's sleep and a fantastic price. This is an exceptional mattress and I'd recommend it to anyone. Delivery was on time and efficiently done. Great experience.
deborahh455
1 review
1 helpful vote
February 15th, 2020
Generally comfortable however disappointed with the fabric quality and also the the sides are not supportive and sink.
szymons5
1 review
2 helpful votes
February 13th, 2020
My third matress from there and never was disappointed. This time the mattress is absolutely fantastic! You can not go wrong with double mattress for 2 that is doublesided, medium to firm and so afordable. Delivery sometimes is a pain but here I knew between what hrs it will arrive The Next Day! 1hr before I received a phonecall about delivery so it didn't mess up my whole day off. And the moment of truth. First night on my new purchase. My new Mattress is absolutely comfortable! Medium to firm gives me a perfect rest.
Recommended by me?
Oh yes! Definitely!
laurad679
1 review
0 helpful votes
February 9th, 2020
Cannot fault the service, delivered when they say they would. Found the cheapest price I could on their website compared to other online companies. Overall a very happy chappy!
jimmyr101
1 review
0 helpful votes
February 9th, 2020
lots of offers on mattresses and beds so we got a great deal. I was kept up to date with my delivery. thanks
timh532
1 review
0 helpful votes
February 8th, 2020
There were loads of mattresses to choose from on the site, with many on sale. The one I picked I compared against other sites and it seemed to be the cheapest even though it was a good quality one. The delivery plan was easy to set up and they emailed and sent text messages to let me know when they were coming. The delivery men were obliging and polite. Very positive experience from start to finish.
maryl1097
1 review
0 helpful votes
February 5th, 2020
Saw and tried this mattress in Next for £730 with delivery 3-4 WEEKS.
MattressNextDay was well... next day for £622 (with internet discount code of 11%).
What's not to like? Very happy customer thank you.
garym747
1 review
0 helpful votes
January 30th, 2020
Easy to order,great price and delivery was promp would recommend the anyone looking for fast delivery and cheap prices
tatyanad13
1 review
0 helpful votes
January 30th, 2020
Verified purchase
Great mattress, absolute money value for the quality of the product!
jennys275
1 review
0 helpful votes
January 30th, 2020
Verified purchase
Delivered on time. Very pleased with the mattress.
yvonneg84
1 review
0 helpful votes
January 30th, 2020
Verified purchase
Mattress delivered on day promised and informed by driver what time he would be here. Arrived with mattress and swopped with our old one, so easy.
karenr813
1 review
1 helpful vote
January 30th, 2020
Verified purchase
Lovely company highly recommend good prices quick delivery and delivery driver
Was polite and helpful at all times.
judys515
1 review
1 helpful vote
January 30th, 2020
Verified purchase
I needed the mattress quickly as the old one was being returned under a 100 trial and was not satisfactory. The price was excellent, delivery very quick. The gentlemen delivering the mattress kindly took the mattress upstairs for me (I wouldn't have been able to move it, it is very heavy). Very pleased, thank you
paulc999
1 review
3 helpful votes
January 30th, 2020
Verified purchase
Ordered the item at 17.30 pm and I was pleased to find that the item was delivered by 18.30 pm the next day.
The whole experience was very good and I would be happy to recommend them to anyone
lindab1629
1 review
1 helpful vote
January 29th, 2020
We ordered from mattressnextday for the speedy delivery and we were not disappointed. The mattress arrived the very next day and we now have the best nights sleep we've had in years.
brianb1445
1 review
1 helpful vote
January 29th, 2020
Fast delivery also received texts to keep me updated of when my delivery would arrive delivery drivers were polite also
peterd922
1 review
1 helpful vote
January 29th, 2020
Verified purchase
Very satisfied and impressed by the whole process.
andreac415
1 review
0 helpful votes
January 29th, 2020
Verified purchase
Excellent service, delivered on Tim
Comfortable mattress
tammyj120
1 review
0 helpful votes
January 29th, 2020
Verified purchase
Excellent very good service , fast and reliable with exact goods
lindam1444
1 review
0 helpful votes
January 28th, 2020
Brought a king size mattress was delivered on the day packaged well. Delivery driver was polite 5* all round
kiethr4
1 review
0 helpful votes
January 28th, 2020
Fast and free delivery my order the nextday at the time specified. Would recommend A+++++++++++++++.
teresap285
1 review
0 helpful votes
January 28th, 2020
Verified purchase
Arrived in good time and was exactly what I was hoping.
colins128
1 review
0 helpful votes
January 28th, 2020
Verified purchase
Ordered new Sealey mattress , easy to do and very quick delivery , plus despatch company provided very good communication
ianh203
1 review
2 helpful votes
January 28th, 2020
Verified purchase
This was a really swift delivery and we were more than happy with the firm.

Q&A (3)

Answer:

Yes they are we make a recent order and received it all fine

By Linda b.
See more answers (4)
Answer:

I asked the same thing. They shrugged their shoulders and told me it would be 8 days instead. Surely this is illegal?

By Bob H.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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About the business

Get big savings and find everything you need for a perfect night's sleep with MattressNextDay. FREE 24 hour delivery is also available on orders over ?150!

Company Representative

jamiel259
Mattress N.
Technical / Developer

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