Thumbnail of user eg93

e g.

Contributor Level

Total Points
80

1 Review by e

  • Mattress Next Day

4/15/21

Incredibly poor quality product and customer service. DO NOT RECOMMEND

We purchased a Sleepeezee bed for nearly £3,000 expecting superior quality, as advertised and reflected in the price.

Within 30 days the mattress springs could be felt which we reported immediately. We were eventually provided a replacement for the same fault to occur! An inspection was carried out that ‘concluded' no fault albeit references ‘the small coils on the pillow top can be felt if you rub your hand across the top'!

No replacement or refund was provided, which contradicts the Consumer Rights Act.

Service
Value
Shipping
Returns
Quality

e hasn’t received any votes.

e hasn’t received any thanks yous.

e doesn’t have any fans yet.

e isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user sharonw2581
2/9/24

Delivery delay, I Ordered a mattress (3-5) day delivery not next day which was fine. However, at...

Thumbnail of user pigletpo926
11/27/23

Not good quality at all. Purchased 2 mattresses in August this year paid just under £600. Total...