Mattress Next DayReviews 285

Order daughters small double mattress, confirmation of next day delivery by email. Morning of delivery received confirmation text for delivery time, then 30 mins to delivery they called and confirmed exact arrival time. The two delivery drivers where polite, informative and very helpful.

They in wrapped mattress from its double layer of wrapping and offered to carry into room required.

Can not fault the service or products, superb will be using them again for our next mattress.

The checkout was very easy and I was kept up to date with delivery times which was very good. The delivery guys brought the mattress up two flights of stairs and were very helpful and friendly. Reason for only 3 stars is the actual mattress - although described as medium to firm it's definitely not - much more like soft to medium. It dips just sitting on the edge. Although not completely uncomfortable, it's not what expected. Unable to return as opened and only slept on for one night. A more accurate description is needed for this mattress.

Mattressnext day provided regular updates regarding my order. I received a telephone call on the day of delivery and was given an accurate time of arrival. On arrival the men were wearing masks, gloves and kept social distance, they were polite and very helpful. The mattress was well wrapped and in good condition and is very comfortable. The whole experience on purchasing my mattress was made easy and I will recommend this company to family and friends.

Ordered this mattress a week in advance, mattress never arrived after waiting in all day. I called and it was sent to the wrong warehouse. Rearranged delivery for the following week as it was the earliest I could wait in all day again, after booking the day off, yet again no mattress. Was never loaded onto the van. The only other option was to arrange again for the next day. Considering I had moved to a new property I had nothing to sleep on and ended up sleeping on the floor. Absolutly unacceptable. Poor delivery service.

Great service on their website and their call centre. We bought three mattresses on the site with delivery promised in a couple of days. After a few hours, we received a call that one of the mattresses would only be delivered ten days later. Nice chat, not welcome news, but not a major problem, but it would have cost a star... downgrading them to three stairs was caused by the delivery guys. They were impolite and on departure from our garage one of them spit on our drive. Covid or not covid, it's disgusting and unacceptable.

My Matress arrived on the day and time declared by delivery partner Panther, although their final communication told me that it had notvarrivedvst their delivery depot in thine to get on the van.
Dealing with 'Mattress Next Day', was a good and easy experience with next working day delivery as promised. The matress itself was comfortable as expected, but took a couple of bad night's sleep to get accustomed to it. All good now though and sleep like a log

I ordered a mattress & divan base for my father coming home from hospital, and I chose this provider because it appeared they could deliver in the short timescales I needed.

I ordered over the weekend so the next available date I was presented with was a Tuesday for delivery to my dad's postcode - great!

Alas following the order there have been a catalogue of errors which have caused a lot of inconvenience and stress to me and my
Family - not what you need when a loved one is ill. We had to put my Dads Hospital Release back several days due to lack of
Delivery. After assurances the mattress would arrive Thursday, it didn't. Dad got home still very delicate and had nowhere to sleep. Nightmare.

Six working days later and the mattress has
Still not arrived, despite several assurances
That it would be there on day X or (when that
Didn't happen) day Y. Then they find out they've misinformed you but make no attempt To contact You so you can prepare/mitigate using the new information - they wait for you to call them when The next deadline passes and still no mattress. These guys tell you anything to get you off the phone, won't put you through to a manager to escalate and don't Problem solve to try to fix the problems they create.

Order a mattress from them at your own risk! I have no idea when mine will arrive.

AVOID Matress next day, ITS NOT! Takes a week to get here. Called to say they were oustide, called back to say they are coming in 2 mins, number not anwser, office not answering. They went away and charged me £30 for re delivery or 45 to cancel.