business logo of Marshalls
How would you rate Marshalls?
grey star
grey star
grey star
grey star
grey star
Georgia
5 reviews
14 helpful votes
Follow Dia M.
Unfollow Dia M.
Send Message
Share Review
Report Review

Ammazzzzing
December 10, 2017

Love Marshalls! Just bought the comfiest slippers. They literally have the same stuff as Macys but way cheaper!

Date of experience: December 8, 2017
New York
55 reviews
175 helpful votes
Follow Maxine B.
Unfollow Maxine B.
Send Message
Share Review
Report Review

I love to shop at Marshalls. I usually find great clothes for myself and. Grandsons. I also love the variety of kitchen, bed and bath items.

Date of experience: May 10, 2015
California
1 review
5 helpful votes
Follow Nata K.
Unfollow Nata K.
Send Message
Share Review
Report Review

After two back to back cancelled orders my third one is still (supposedly) coming my way. Never again.

Date of experience: June 4, 2022
New York
2 reviews
0 helpful votes
Follow Michael B.
Unfollow Michael B.
Send Message
Share Review
Report Review

Good banking
November 30, 2017

These banks are the best banks in the world to do business
Courteous kind knowledgeable and efficient and most of all
Fast

Date of experience: November 29, 2017
Texas
1 review
1 helpful vote
Follow Page J.
Unfollow Page J.
Send Message
Share Review
Report Review

Staff
June 12, 2021

Usually the staff are so nice but their this one lady is not nice at all she's not nice it's a cashier

Date of experience: June 12, 2021
Florida
37 reviews
70 helpful votes
Follow Donna S.
Unfollow Donna S.
Send Message
Share Review
Report Review

Terrible selection
September 4, 2015

This store is located in naples fl and they should fire the buyer. The selection is and has been awful.

Date of experience: September 4, 2015
Virginia
12 reviews
56 helpful votes
Follow Tammy W.
Unfollow Tammy W.
Send Message
Share Review
Report Review

I love buying from their site. They offer some of the best deals that you will find online and at very fair prices.

Date of experience: May 3, 2022
Pennsylvania
1 review
0 helpful votes
Follow Anonymous A.
Unfollow Anonymous A.
Send Message
Share Review
Report Review

Jasleen told me were the juniors section were because she is great and I am very small and need that!

Date of experience: July 30, 2022
Rhode Island
1 review
1 helpful vote
Follow carla v.
Unfollow carla v.
Send Message
Share Review
Report Review

Guess I'm a thief according to manager
May 3, 2022

I was just in the Manchester CT store and Ashley and the manager, Lissette, were so unbelievably rude and condescending to me. I had a return AND a receipt for both things I was returning. Ashley, the associate, kept
Saying I used the lipstick. It was on clearance and I made sure to ask that it could be returned when i was purchasing it. They were VERY CLEARLY NOT USED but Ashley made it seem like I used it. She calls the manager, Lissette, over and she then starts telling me I used it! It was notched but clearly not used. Lissette then proceeds to THROW the package on the counter and says lots for everyone to hear " give her her money back but throw it away cuz she used it." I was in complete shock! Then I try to return a pair of pants I paid $
Pair of pants I paid $12 for. The same 2 people accused me of trying to return something not on the receipt. I paid $12 but they ended up returning it to me for the price on the tag...$16.99. So I was being honest about paying $12 but they didn't want to believe me so they returned it without a receipt for $16.99. So TWICE they both accused me, in not so many words, about either stealing or using a product and trying to return it. I'm not aware tho of a new law that says you can't return something if it's been used? So why would that have mattered anyway? I just couldn't believe the third degree I got mostly from the associate, Ashley and then from the manager Lissette! I'm still in complete and total shock about how they treated me. I've never been so embarrassed and I walked out pissed but crying. Over a $4 pack of lipstick they said I used. Don't put things on clearance and accuse people of stealing if they need to return it.

Date of experience: May 3, 2022
North Carolina
8 reviews
2 helpful votes
Follow Frankie B.
Unfollow Frankie B.
Send Message
Share Review
Report Review

Great Shopping
March 16, 2015

I love this store, so many dresses, tops, shoes, OH MY. JUST ABOUT ANYTHING I WANT AND MORE. A lot like TJ Maxx. Could spend hours there.

Date of experience: March 16, 2015
New Jersey
9 reviews
3 helpful votes
Follow Qiang c.
Unfollow Qiang c.
Send Message
Share Review
Report Review

Goodness
December 21, 2017

I was bought 9pices watches in jomoshopthe reason is trust it and good service and very good price for every one pice of watches.

Date of experience: December 20, 2017
California
6 reviews
8 helpful votes
Follow mayumi P.
Unfollow mayumi P.
Send Message
Share Review
Report Review

Cheap products
May 31, 2016

Cheap products but you get what you are paying for. Do not expect a great quality

Date of experience: May 31, 2016
Illinois
2 reviews
3 helpful votes
Follow Charles B.
Unfollow Charles B.
Send Message
Share Review
Report Review

I couldn't care less about what is in style. I get great items for a song & dance

Date of experience: June 30, 2016
Jamaica
9 reviews
0 helpful votes
Follow Janice M.
Unfollow Janice M.
Send Message
Share Review
Report Review

Good
August 12, 2015

They have good variety and some great stuff but they will run out of sizes

Date of experience: August 12, 2015
Alabama
10 reviews
17 helpful votes
Follow lJ J.
Unfollow lJ J.
Send Message
Share Review
Report Review

Must try!
August 16, 2015

This is one of my favorite places to find great items with great prices.

Date of experience: August 16, 2015
GB
5 reviews
2 helpful votes
Follow Megan H.
Unfollow Megan H.
Send Message
Share Review
Report Review

You have to hunt around, but you can find great deals on nice clothes

Date of experience: August 20, 2015
Virginia
13 reviews
5 helpful votes
Follow varen h.
Unfollow varen h.
Send Message
Share Review
Report Review

THE STORE
August 20, 2016

THE STORE LOOKS TO MUCH LIKE A THRIFT STORE AND IT NOT CLEAN AND THERE IS NEVER NO ONE ON THE FLOOR AND THE DRESSING ROOMS ARE A MESS AT TIMES,,,

Date of experience: August 18, 2016
Florida
21 reviews
3 helpful votes
Follow SP W.
Unfollow SP W.
Send Message
Share Review
Report Review

I love Marshalls always have but i never have shopped online
Only in local stores

Date of experience: August 6, 2016
New Jersey
20 reviews
12 helpful votes
Follow Bev J.
Unfollow Bev J.
Send Message
Share Review
Report Review

Excellent prices
September 14, 2015

Marshalls has great prices on all types of merchandise.

Date of experience: September 14, 2015
Pennsylvania
8 reviews
14 helpful votes
Follow Kathy K.
Unfollow Kathy K.
Send Message
Share Review
Report Review

Worth Stopping In
February 1, 2016

A little higher priced than most discount stores but I usually find something good!

Date of experience: February 1, 2016

Overview

Marshalls has a rating of 2.4 stars from 196 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Marshalls most frequently mention and customer service. Marshalls ranks 64th among Discount Shopping sites.

service
37
value
35
shipping
25
returns
25
quality
29
+14