The price I paid was 4 times more expensive than any other stores (for the original cologne. Why this must be so expensive on macys. Never more
What I most like about Macy's are the brands, they have good prices for the products. I wish they have more reviews from buyers. Overall a good site!
If they made and sold tacos, you could call the tacos 'poop tacos' because that is what these dungslingers would be slinging.
Ordered boots for my daughter... in big red letters it said these run big... NOT! She couldn't get her foot in them!
Watch buying anything at Macys they have a 30 day return policy. No wonder everyone is buying from Amazon now a days
They just don't have the variety they have in store, and shipping is really slow. Don't recommend buying online at all.
Try to order wallet with 20% discount with free shipping, than when you check out price jumps with international shipping etc...
Order from Macy's all of the time, clothes are great quality and prices are great. Will take coupons and clothes arrive within a week.
I live in a rural area and little access to shopping. I buy clothing and household from Macy's. Love their quality and their deals.
I love Macy's and the service is great. I know they are going down but love them. The prices are very low and they mail right to my house
Won't ever buy from them for the actions they took of suing a customer for a bad review for not receiving an item they paid for. Shame on them
Love it Love it!
Great site, great deals, excellent service. I mostly like to shop at the store, but the online shopping can be fun and very cool.
Tried and true go to site. Easy to deal with and have reasonable prices, quick shipping and good return policy
I bought a bracelet for a really good deal. The bracelet was beautiful I love them and so many compliments
I like their customer service a lot. And that's sad that they are closing their branches! To me they know how to keep their customer happy.
Miguel was being very kind and generous when I asked for assistance. He was very understanding when I wanted to return an item.
What ever you do DON'T order ANYTHING from them! They will take your money, not send the product and then sue you when you complain! DO NOT ORDER FROM THEM!
They sent me all great deal buy. And the quality is great. The price is great. I love buy online its so convenient to me.
Overview
Macy's reputation has significantly declined, with numerous customers expressing dissatisfaction with both product quality and customer service. While some appreciate the variety of products, many report issues such as delayed shipments, poor handling of returns, and unprofessional service interactions. Complaints about inadequate customer support and billing errors are prevalent, leading to frustration and a lack of trust. Overall, the feedback indicates a trend of declining service standards and product quality, prompting customers to reconsider their loyalty and seek alternatives, suggesting a pressing need for Macy's to improve its operational efficiency and customer relations.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members