I like their excellent service. The delivery is fast, the prices are reasonable. I really enjoy shopping with Macy's.
Very bad customer service and rode people who don't want to work and do anything to solve the problem if I can give them zero stars I can do that
Sapna Rupani was very knowledgeable about the jewelry business! And was extremely helpful which make my purchase easier!
Review in photo to much to type for a bad review never order from macys if you value you time and bank account
Delivered quickly. The ring is correspond to the photo. The quality is excellent. It looks amazing. I am completely satisfied with this product.
The mail order at Macy's is quick accurate and on time.the descriptions and photos are right on, I love shopping Macy's online! S
Great prices and decent selection tempered by the declining tidiness of the stores and a lack of floor staff to provide customer service
Unreal that they would place a blemish on someone's credit report for a "fine" for $3500 for a much-warranted negative review.
Fine me, I dare you.
I hope this website falls down: D
Why? Because this:
http://www.digitaltrends.com/web/kleargear-fines-couple-3500-negative-review/
Streisand Effect
I Oder online watch $600 tracking number showed delivered package not there my mail box I call customer support put requested replacement or refund they email me NO Refund or replacement
Awful customer service. A horrible experience. Rude and nasty staff. A disappointment and I'll never shop there again
Macy's a great store but i feel its a little over price for things there really high there sales are not great
I had the first and last horrible experience with Macy's. The customer service is horrible, rude people. No money, no item delivered.
I like their price match policy. I have not had a problem getting the lower price or coupon price after my purchase.
I purchased a item years ago on macys website i opened a macy's card download the app on my phone changed my last name and address on the appt, purchased a item waited for the item received a text stating the item was delivered went to the mail box item not there contacted macy's i was told it was delivered ask the rep for the address i was givin a old address told the rep thats not the correct address when i purchased the item i put my correct address in as well as i had to show my DL to the rep who opened up my card in the store so where did that address come from wasted a hr on the phone with the rep giving her all my information first and last name as well as the correct address the rep said she will resend out the order i received the tracking number hrs later a low and behold the wrong $#*!ing address again i contacted macy's customer service and by this time i'm pissed i keep getting transfered from this person to this person and getting hung up on at this point just give me my damn money back i no longer want the item. Macy's had the nerve to ask me to review the item do you prefer i drive to the house you keep sending the item to and ask the how would they rate the $#*!ing item, as soon as they refund the card they can close it because i don't want to go through unneccessary stress i am so over macy's.
Make sure to check your macys credit card account for the items that you buy, macys charged me for something that i never bought from thembe careful
According to Kleargear, they are Better Business Bureau accredited with an A+ rating however this is what the BBB has to say:
As of November 28,2012, the BBB became aware that the company's website is displaying a BBB Accredited Business logo and BBB Rating A+; however, the company is not a BBB accredited business and the BBB rating is not A+.
The BBB contacted the company regarding these issues and this matter is pending the company's response.
As of November 28,2012, the BBB discovered that some pages of the company's website display the BBB Accredited Business Logo and state "BBB Rating A+", when neither is true.
The BBB contacted the company at the Michigan mail drop address instructing the company to immediately remove the incorrect BBB logo and reference from their site.
This matter is currently pending.
- See more at: http://www.bbb.org/western-michigan/business-reviews/novelties-retail/kleargear-in-grandville-mi-*******#sthash.JQ6s1oUW.dpuf
Job well done, never any issues with Macy's shipping and delivery. Boxes are never torn or damaged and what I purxhase is in new condition with tags.
Overview
Macy's reputation has significantly declined, with numerous customers expressing dissatisfaction with both product quality and customer service. While some appreciate the variety of products, many report issues such as delayed shipments, poor handling of returns, and unprofessional service interactions. Complaints about inadequate customer support and billing errors are prevalent, leading to frustration and a lack of trust. Overall, the feedback indicates a trend of declining service standards and product quality, prompting customers to reconsider their loyalty and seek alternatives, suggesting a pressing need for Macy's to improve its operational efficiency and customer relations.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members