MAC Cosmetics

For me, make up Is fun. It's about enhancing the parts of us we love and yes ( covering up) those we don't ie pimples. It's the colours we see and the beauty of the ingredients used to make the products we love. Happy fun time. Companies such as Mac destroy that by taking these beautiful ingredients and using them to inflict pain. On an Animal. Mac is actually the most vile of these cruel brands. It was originally a not tested on animals brand and took pride in that. Their makeup was about fun, as it should be. They lost their sense of fun will chasing that almighty dollar. Even though they were a very successful brand they wanted more. They wanted the Chinese market. A market that insists by law that all products must be tested in animals. Mac cannot even use the excuse that they are worried about the safety of their clients. Pure greed at any cost. Do you really believe they would put your safety before the dollar.

Perhaps the most appalling customer service experience I have ever had. To start, the phone line to call in for MAC Cosmetics does not provide options that are helpful and it is really hard to speak to someone live. I have wasted HOURS of my time over the course of the last 2+ weeks trying to get a resolution to an issue. Something horrible happened to me as a direct result of being lied to by not one but two different customer service agents. When I got in touch in to rectify the problem, instead of helping me I was actually lied to two more times. Unsure why anyone thinks this is an acceptable way to treat anyone, let alone a paying customer, but I certainly won't be supporting MAC any longer moving forward.

Please don't use ARAMEX. Their services are very poorly and their packaging very bad! And if you phone them about a problem, they just hang up. And that after several minutes of waiting!

So I'm a very pale gal and I have had a real hard time finding a foundation shade that matches me perfectly or won't turn me into a walking carrot if ya know what I mean. But anywho went to MAC and got matched to a shade in one of their foundations and let me tell ya it was perfect! Their makeup is of a great quality and lasts all day so I'm very very happy with their products. The Mac website is also easy to navigate and I really like how it's setup. The only reason why I'm giving it a 4 and not a 5 is because the employees in the MAC store can sorta come off as rude and uppity! Like c'mon you're already intimidating with your hair and makeup on point. Looking like friggin barbie! I don't need your attitude thank you kindly. Other than that I am all for MAC!

I bought the Pro Longwear Lip Pencils and I was not told by the staff that I will need a special sharpener because it's made from plastic. This was such a disappointment as I really try avoid single use plastic knowing it's devastating impact on our planet. Basically sharpening this pencil creates micro-plastic that probably ends up polluting land and the ocean. I find it concerning a brand like MAC does not take care of this, and does not use a simple alternative like we've always done.
Please stop using single use plastic unnecessary.

I ordered a product online. The product did not work for me. I tried to return it at store. I was told they do not accept online return at the store. I thought it was weird being that all other major companies accept returns both at store and online. Such a hassle to return! So I sent it back to Mac online. They received it 3 weeks ago according to the package tracking number. I called twice already and was on hold for long time. I finally had to call my credit card company to dispute the charge. I can not believe the trouble I had to go through! Never again!

I bought the Fix Fluid Foundation, the foundation is very good but the smell is absolutely horrific, very toxic and unpleasant! I tried to return the product the day after I bought it, despite numerous affirmations on the official mac website that they care about customer satisfaction I was not allowed to return my unused foundation. If you're looking for a foundation, I would definitely avoid mac, the smell doesn't even out the quality of the product, it smells extremely chemical and bad.

The foundation I received last week seems perfect. Adds great texture to my face after applying it. The shade was also fine with my skin shade. Perfect product for use on a daily basis. Thank you for delivering it on time.

The bright red Lady Danger lipstick from Mac costs about $35USD a pop, but carries the same pigmentation as almost any $3 drugstore lipstick. If you're looking for fancy packaging or a pleasant scent in your lipstick, this is the one. Otherwise, I'd recommend sticking with your good old drugstore.

Very Easy to Order. Product info online is straight forward and provided clearly. Ordering was a breeze and offered Paypal which is always nice. Product shipping a a ways out but they let you know by having to click you understand and agree. Also nice! Hoping the product is just as good as the purchase.

I would always feel so professional using MAC products, the foundations are particularly great and they offer a great range of shades. They are super easy to get a hold of in department stores and online. However, I'm having to stop using them as they are not cruelty free - it's something that should be of utmost importance to a brand in this day and age and I no longer feel that MAC shares the same ethical and moral values as many other beauty brands.