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How would you rate MAC Cosmetics?
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Armenia
4 reviews
0 helpful votes
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Won my heart)
April 23, 2024

I love these cosmetics, I tried lipsticks for the first time in 2017 and the love doesn't stop! Good quality tantalum foundation, and recently tried the makeup brushes!

Date of experience: April 23, 2024
Singapore
3 reviews
15 helpful votes
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I Love Mac
September 15, 2019

I love Mac. Products. All their products are great. The lipsticks and lip-liners are great, especially the matte lipsticks, they stay on forever. I have very very pale skin, so I have always had trouble with foundation. I finally decided to use Mac Studio Fix in NW10, which I think is the lightest shade they have. Anyway, it stays on all day and it has a powder finish so I do not have to spend money on a pressed powder. I use to wear L'Oreal True Match, but I would have to wear the liquid foundation and the pressed powder to achieve the look that Mac gives me in one product. And since I had to purchase those two L'Oreal products about every five weeks, it'd end up being about $25 all together. However, with Mac, the foundation I get is only $27, and it lasts wayyyyy longer! I've had a bottle of the Mac foundation since April, and its not even half way gone. A little goes a very long way. I love Mac.

Date of experience: September 13, 2019
Clara R.
Oregon
514 reviews
611 helpful votes
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10 day samples
August 26, 2018

At MAC store near you or where MAC cosmetics is sold they are giving away foundation samples...no purchase necessary yall!! I got three and they are very nice and full coverage and blend with a blender or brush

Date of experience: August 26, 2018
Philippines
1 review
4 helpful votes
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First timer
June 5, 2019

I find mac cosmetics ok but not quite expensive. Maybe we could look for alternative items on other local brands but same effectiveness. But ik not clossing my door to try other stuffs from MAc in the near future.

Date of experience: June 4, 2019
Florida
21 reviews
115 helpful votes
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I am surprised this website just has one review so far! Mac is like my go to makeup for foundations, face powders and lip gloss. Oooh I love their makeup brushes, I avoid going to their shop in Macy's because when I do I end up spending over $500 bucks on stuffs just because I think they are cute like the limited edition Hello Kitty mascara they had.

I am not the biggest fan of their eyeshadows, I don't know why but I fell in love with Smashbox eye makeup products so I cheat on Mac with Smashbox and vice versa.

Date of experience: August 26, 2011
Canada
1 review
0 helpful votes
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Dont buy from them
August 2, 2017

They tells their customers if you bring in your empty foundation bottles you get a free one. First they tell you that you need four. When you bring in four they tell you " no, it's five". Then, when you bring in five, they say "no, it's six". They keep adding one every time so you never get them free one they promised! Isn't this illegal?

Date of experience: August 2, 2017
India
17 reviews
9 helpful votes
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Amazing Products
March 1, 2021

Since I purchased a MAC Foundation and found it to be very helpful, I had a fantastic experience with this MAC Cosmetics business. It suits my skin tone exactly, and the outcomes are absolutely remarkable. I'd never had a complaint with anything from MAC before. MAC delivers high-quality goods at affordable prices. Customer service is friendly and helpful.

Date of experience: March 1, 2021
New York
1 review
0 helpful votes
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Great lipstick
February 14, 2020

Retro matte lipstick, the runway hit
Ordered MAC product for the first time and wanna say that's probably the best lipstick I ever had! The color stays for a really long time and I'm thinking to try some other colors of this brand :)

Date of experience: February 14, 2020
Massachusetts
2 reviews
28 helpful votes
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For years I have fiddled with cheap glosses and high-end matte lipsticks that crack, until I found MAC. Albeit, it was my sister's lipsticks that I messed around with, but I've never been more astounded when it comes to cosmetics.

The pigmentation is superb. No need to cake it on.
The pay-off is amazing! Hours of beautiful color.
Doesn't crack, crease, etc.

However, I would recommend using a moisturizer under, they generally aren't moisturizing, but it's not like they advertise that their lipsticks moisturize, anyways.

Date of experience: March 17, 2016
GB
2 reviews
4 helpful votes
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A while ago I was living in us and maccosmetics is still one of my favorite beauty stores till this moment. I used maccosmetics products and loved a lot. Products are natural and stay for a long time. I'm still following latest products on the website even living outside the us

Date of experience: February 12, 2013
Honduras
7 reviews
3 helpful votes
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Thanks MAC!
September 8, 2016

Mac has Always been my favorite make up utilities it makes me look great even on my worse days its like my secret weapon & my secret Reciept hahahaha. I be feeling myself beautiful after i use their Make up i never gone wrong after using Mac Cosmetics. Even my friends asked what am i using to look so beautiful but i just tell em MAC i been receiving their utilities by mail for a year now. Would never betray them they been very helpful!.

Date of experience: September 7, 2016
Massachusetts
15 reviews
21 helpful votes
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Poor quality product
August 2, 2018

I purchased a mac foundtation and was very disappointed with the product. After using my foundation a few times I noticed that it oxidizes and leaves me looking very orange. Given that the company is so expensive I expected more out of them.

Date of experience: August 2, 2018
Israel
7 reviews
19 helpful votes
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The MAC products are expensive as is but trying to buy them online internationally is even worse the products are so over priced. I only buy MAC when am in the US because otherwise it's not worth it. Their online site isn't worth it.

Date of experience: April 3, 2016
Nebraska
1 review
0 helpful votes
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The MAC consultants at Dillard's in Omaha at Oakview mall tells their customers if you bring in your empty foundation bottles you get a free one. First they tell you that you need four. When you bring in four they tell you " no, it's five". Then, when you bring in five, they say "no, it's six". They keep adding one every time so you never get the free one they promised! Isn't this illegal?

Date of experience: March 6, 2016
California
1 review
0 helpful votes
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Great crew
June 7, 2016

Everytime I walk in the store I feel welcome, and I have the best enjoyable time ever! Everyone in their is great! But just wanted to say Yaretzi is a great help all the time. The way she does her is great!

Date of experience: June 6, 2016
Pennsylvania
4 reviews
1 helpful vote
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I just received my MAC order. I am in heaven. These Patent Paint Lip Lacquers are fantastic. I purchased Major Glazer, Lacquered Up, Polished Prize, Eternal Sunshine, Red Enamel, Latex Love, and Slick Flick. I love them all - sorry I didn't get them all. Great shine, longer lasting then most glosses. Plus it leave a nice stain on lips as it fades. I also replenished Ruby Woo and am trying Velvet Teddy for the first time. Cannot wait. I bought a new lip brush #316. I think this lip brush is the best - I've tried other brands but I love the way this applies lip products. I also finally bought the foundation brush #196. Last but not least I also got the Extended Play Gigablack Lash Mascara - I love all MAC's mascaras so I think I'll like this too.

Date of experience: December 18, 2020
South Carolina
4 reviews
16 helpful votes
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Mac is the best
June 25, 2015

I love love love Mac. All their products are great. The lipsticks and lipliners are great, especially the matte lipsticks, they stay on forever. I have very very pale skin, so I have always had trouble with foundation. I finally decided to use Mac Studio Fix in NW10, which I think is the lightest shade they have. Anyway, it stays on all day and it has a powder finish so I do not have to spend money on a pressed powder. I use to wear L'Oreal True Match, but I would have to wear the liquid foundation and the pressed powder to achieve the look that Mac gives me in one product. And since I had to purchase those two L'Oreal products about every five weeks, it'd end up being about $25 all together. However, with Mac, the foundation I get is only $27, and it lasts wayyyyy longer! I've had a bottle of the Mac foundation since April, and its not even half way gone. A little goes a very long way. I love Mac.

Date of experience: June 25, 2015
Maryland
1 review
0 helpful votes
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I love mac products but in this pandemic i rely mainly on online shopping. Mac's website is the glitchiest most frustrating site I've been on. I understand they are trying to offer a special feature to be able to try on the products but it doesn't really work and just craps out the site. I wish they would have a separate page for that function if people want to use it but for the rest of us that dont use it. It just causes the site to be slowwwwwwwwwwww and glitchy. I'd love to shop online for Mac but not if just browsing through the site causes me so much anxiety lets not mention trying to use the try on features that doesn't work properly anyway. As a million dollar or multi million dollar company I think Macs online website user experience should be pleasant and they definitely need a cleaner look. My head spins in circles with all the chaos on their site. Ended leaving fustrated and disappointed with no purchase... PLEASE improve your website!

Date of experience: October 2, 2020
Canada
1 review
0 helpful votes
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Worst experience ever!
August 13, 2022

A few years ago When I order an item online I enter the wrong address by mistake and I had to call MAC Customer service to change the address. When I called I was greeted very rudely by this lady and then when I was giving my correct address she sounded very annoyed and mad and she even kept making mistakes. After a few minutes she got my address right after confirmation. However, when I looked at the address once my order was shipped the address was completely wrong! It wasn't even close to the address that I confirm with her. I tried calling MAC and they said they can't do anything once order is shipped and fedex can't do anything after it was delivered to the wrong address. So i took matter to my own hands and I had to drive all the way to the wrong address and trespass some elses property just to get my package. Ugh after that I won't be ordering online from MAC ever again

Date of experience: August 13, 2022
Namibia
5 reviews
1 helpful vote
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Best ever
June 26, 2019

Mac is the best cosmetic in town, I move their lipstick and I am proud to say I only use Mac matte lipstick. I only need to apply it once in a day and iam good to go for 8 to 10hours. Best quality ever.

Date of experience: June 26, 2019

Overview

MAC Cosmetics has a rating of 3.4 stars from 267 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MAC Cosmetics most frequently mention customer service, good quality and long time. MAC Cosmetics ranks 11th among Cosmetics sites.

service
47
value
47
shipping
35
returns
31
quality
44