From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The color matched my skin perfect. I only wire it one time so far
Relief first I was disappointed then I didn't want to give up. So I'm glad I didn't give up. I still got others things to figure out but I least I got my foundation thank you for understanding
Thank you so much for reviewing your experience and sharing the love! ❤️ 🥰
I got my airbrush in a timely manner and was well pleased. Thanks for a wonderful product.
Thank you so much for reviewing your experience and sharing the love! ❤️ 🥰
Makes me feel more attractive, I feel better so about how I look and feel
This warms our hearts! We are so happy to hear you are loving your Luminess Products!❤️
Perfect. Everything arrived perfectly and in a timely manner. I love the way this product feels. I love that it's thin but very buildable for a full coverage. Look. I absolutely love the feeling throughout the day and that it does not feel heavy or greasy, but it does have a moisturizing feel. Wonderful products. I will be ordering a darker shade next time as I was a bit conservative with my shade this current purchase.
Thank you for taking the time to review our product! Let us know if you need anything throughout your Luminess journey!❤️❤️❤️
I ordered this product because I was needing better coverage that didn't look 'caked' on. This product is flawless! I have the facial oil, the primer, foundation, and finishing spray! My face feels so smooth!
The only down fall is the brush when applying the primer. I'm not sure what makes it dry faster than I can apply… I also picked the wrong color, but trial and error! Will definitely be purchasing again!
Thank you so much for reviewing your experience, we are always looking for ways we can improve! Let us know if you need anything throughout your Luminess journey - We are here for you! ❤️
I order this to see if it made a difference compared to other name brand foundations and ibthink it does not.
Hello Tomiko! We have recently tried to contact you and were unable to reach you. We wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
I am 53 year old and have been looking for a foundation that does not irritate my skin, does not settle into my fines lines, and actual provides coverage. I tried everything. Nothing worked until I tried Luminess
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.💖
So easy to use. Flawless skin after applied. Matched my skin tone better than any other brand I have tried
We are so happy our product is working for you! Let us know if you need anything throughout your Luminess journey!💞
Awesome great service fast and friendly. If I had to recommend this item to friends or family I definitely would.
Our goal is to exceed your expectations and we are ecstatic that we met that mark! 😊
The website had the option to pick your perfect shade but it did not work. I am part Cherokee Indian so I have a darker skin tone, but the foundations I received were very orange. One I'm can use as long as I put on a light layer but the other us way too orange
Hey there! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
Not sure this is for me. Too yellow…:.may return ………….
Hello Cynthia! We have recently tried to contact you and were unable to reach you. We wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
I really like the color and coverage. My skin is needing some time to adjust (two small pimples have come up), but I know that sometimes it takes my skin a bit to acclimate to new makeup.
Thanks for leaving yor review with us! Let us know if you need anything throughout your Luminess journey!💓
I absolutely love luminesce Andy who is applicator however, when I sent for this one, I received it and was so excited about it, but it only lasted three uses, and I use it exactly like you're supposed to, and cleaned it out with a tiptop brush cleaner, but all the sudden it wouldn't shut off and then it flashed. Read it all the time, and, then it would not start back up. I am very upset about it and it was such a reasonable price. It's not the money that I want replaced but I certainly do want a new breeze
Thank you for leaving your review with us! Let us know how it turns out!❤️
So far so good. Love the 3 step system...face prep, foundation, then sealant. Good to go in a snap.
Thanks so much for leaving your review with us! ❤️
Reasonably priced, excellent color match, even application.
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
Love the packaging, also how the brush felt and the primer, but the color was too dark.
Thank you for leaving your review with us! Let us know how it turns out!❤️
I would like to return the product. It did not match my skin tone and it made my skin itch.
Hello Elizabeth! We have recently tried to contact you and were unable to reach you. We wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
I like the primer and setting spray but not the makeup
Hello there! We have recently tried to contact you and were unable to reach you. We wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
Not a big fan of continued add ons... you feel like you have to get them in order for everything to work correctly. Give the options up front and the benefits.
Hi Karen! Thanks for leaving your feedback with us! You may be referring to the upgrades we offer our customers during checkout and on our website! Some products can be upgraded - such as the trial systems - that may fit more towards your needs depending on your makeup routine - and would hate for these to go unnoticed! However, these additions are totally optional! ❤️
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for reviewing your experience and sharing the love! ❤️ 🥰