Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
I was really looking forward to this and super hyped but was ultimately let down by the coverage, the shade, etc.
Great offer but it's not the color for me wish to return
Hey Paula! We recently tried to contact you, but were unable to reach you. We apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
I'm very impressed with the matching shade it just blended with my skin sooo good!,super light weight for women like me who don't wear make up on her daily basis
We are so happy to hear you are loving your Luminess Products!❤️
I received my machine but it doesn't spray the makeup at all. It's a defective machine and I have reached out to customer service but no one seems to answer. At this point and time, I would not recommend this machine because I can't use it. My box for it has previously been opened and felt greasy. I'm not sure what is up with that.
Thank you for leaving your review with us! Let us know how it turns out!❤️
I like the texture, but I picked the wrong shade. I have to return to order the right one
Let us know if you need any help! We are here for you. You can contact our Luminess customer care team, 1-888-793-7474.❤️
Ordered, received my order. Not a good color on me. Made a call and a new color is on its way. Very easy to make adjustments.
TYSM for sharing your experience! ❤️
They really gave me some great deals to go along with my first order.
We are happy to hear you had a positive experience with our company! 🥰
I just started wearing it. I like it so far. We'll see how it is after a couple weeks.
Thank you 😊
Thank you for taking the time to review our product! ❤️❤️❤️
I like the makeup I would just like to know how much it is. I guess I'm not understanding that important par.
Hi Diana!Thanks so much for leaving your feedback with us! I have emailed your order details to the email on file. Please let us know if you have any questions-we are here to help! (:
The color is beautiful for an older lady. Also helps cover up my unwanted skin tones and lines
Thank you so much for reviewing your experience and sharing the love! ❤️ 🥰
I have pitted acne scaring this product covers them great.
We are so happy to hear you are loving your Luminess Products!❤️
So excited about my new stuff, will recommend to my friends
We are so excited for you! Let us know if you have any questions once you receive it! ❤️
I've been a Luminess Air customer for about 8 years and just recently upgraded to a Breeze. It really is a breeze! I love their products and this is the next best tool to help me apply them. Plus, if you have automatic orders and anything goes wrong with your machine or the stylist gets clogged, they are always there to help. While the regular customer service number leaves much to be desired, the service on what used to be called the "beauty club" line is spectacular. I think it is a difference in call center service where they don't really know the product vs. real employees with knowledge and ability to help you out. Over all, this is my daily makeup that nothing else can really hold a candle to.
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
So far so good. I think I should have gotten the medium beige.
Hello Denise! All trials come with a 100% one time color match guarantee and are excited to help you find the ideal color match for you! 😍 We recommend consulting with our Beauty experts for an exact color match - you may contact them at 800-416-9981. They are available to assist you from Monday to Friday, between 9:00 AM and 7:00 PM CST. 😊
I placed a first-time order on January 24th. It is February 12th and I still haven't received anything. I will not re-order as Waiting 3 weeks for an order to arrive is unacceptable.
Hello Danielle! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
I've been using the original Luminess airbrush for about 10 years and have been very happy. As a severe eczema sufferer it gave me coverage and confidence. But as I've gotten older I was looking for more coverage, so I decided to try the spray foundation. I love it! It's even faster and easier than the airbrush, and buildable for different coverage and occasions. And with the hyaluronic acid my skin feels amazing, even when I'm not wearing make up!
Happy to hear you had such an easy experience! Let us know if you have any questions once you receive it! ❤️
I sometimes have a hard time with the website.
I received an unexpected quality package and design and product it's bad coloring it doesn't work properly like it says it's supposed to or anything. I am beyond disappointed.
Hey there! We have recently tried to contact you and were unable to reach you. We wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
Very easy to apply and love the shade that was picked for me.
Thank you for taking the time to review our product! ❤️❤️❤️
The primer and foundation are excellent. Love the coverage and the skin match.
We are so happy to hear you are loving your Luminess Products!❤️
Overall it's been great I haven't quite made my 14-day trial yet so we'll let you know how that goes whether or not I decide to keep the product. So far so good other than when I initially ordered the product my total was $3 and some change for the shipping since it was a trial but yet there was a hold put on my account for like 80 bucks that I wasn't expecting it was a temporary hold and it was gone after a couple days and it never actually came out of my account but it would have been a lot smoother if I didn't expected it.
Thank you for taking the time to review our product, we are always looking for ways we can improve! Let us know if you need anything throughout your Luminess journey!❤️❤️❤️
Answer: NOT worth it! The airbrush is fine but the hassle of auto delivery which I didn't realize was part of it is expensive and not worth it! I canceled and still owe per the "agreement"! Very expensive after all this!
Answer: If it is anything like trying to get the money they take from your bank account, after not receiving ANY products. All I can say good luck, this company is very scandalous, just research the name...
Answer: Hey Gloria! We would love to assist you into this matter! If one of the items are missing from your package - we recommend giving us a call so we can get this reshipped to you! Please contact our customer service team, we have available options to call, email, and live chat in! We are looking forward to hearing from you!
Answer: I absolutely noticed an immediate response to this product
Answer: I haven't use it yet. I only purchased the machine for special occasions
Answer: Ruddy complexions--yes (I have Rosacea and it covered the redness). Scarring--no (I have acne scars that were still very visible).
Hey Callen! We recently tried to contact you, but were unable to reach you. We apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️