From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The color is completely wrong and it is very streaky on my face. Did not enjoy, would like a return and cancel acct
The primer and foundation is the best! I also get the brush
Can't wait to try this product & shopping for it was a breeze!
YAY! We are so excited to hear more about your experience with our product. Let us know if you have any questions once you receive it! ❤️
I have not been able to find a product that doesn't crease under my eyes. The first time I used Luminess's airbrush foundation I was amazed at the fact it didn't crease! Next time I order I'll need to order a shade lighter for the perfect match!
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
Everything seems simple and is easy to understand.
Arrived as scheduled, haven't tried the product, yet.
You’re going to love it! Let us know if you have any questions about shade matching, application, cleaning, etc. We’re here for you! 🥰
I order for my daughter and so far she likes. My order was late arriving by 2 days.
TYSM for reviewing your experience! We are always looking for ways we can improve and apologize for the delay! Glad your daughter is enjoying it and rest assured our trials always start until arrival, like yours! ❤ 🥰
Not good at all if never use it uneven splotchy results uses a lot of product and quickly basicltnsplaters in clumps all over your face and impossible to blend when thst occurs nobthsnk you I'm sending it back
Hi Jennifer, We have the perfect solution for you! We have available makeup artists here who can guide you on how to use the system, makeup, caring for your device, color matches, and many more tips and tricks! We sent you a link going over our makeup artists information via email - let us know if you have any more questions, we are here to help! (:
The company has been awesome, but I'm not loving the makeup. The smell bothers me and it doesn't seem like my skin really likes it.
Hi Amanda! We have recently tried to contact you and was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
Easy to order. Got my products in a timely manner. Nice packaging.
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I love it. It is so easy to put it on
I also can control on how much coverage I want. I would recommend it to my family and friends
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
The products in the package are amazing, they blend so well but the problem is that the foundation dries too quickly and when its dry I can't blend seamlessly. The brush is also not very ideal but its doing the job
TYSM for reviewing your experience! We are always looking for ways we can improve! ❤
This airbrush foundation is amazing. I put it on and it looks like it's my natural skin. I love it! Buying more!
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I don't know how the makeup is because I'm waiting to receive it.
You’re going to love it! Let us know if you have any questions about shade matching, application, cleaning, etc. We’re here for you! 🥰
The site is pretty good though the shade didn't match perfectly to my skin
Hi Kayla, Thanks for leaving your feedback with us! All airbrush trials come with a one time color match guarantee! So if those shades dont work out for you - we will be more than happy to send out a color match that fits you best! 💗
I have not made a decision yet but will let you know soon. Thanks
Hi Elizabeth, We have recently tried to contact you and was unable to reach you. We wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
Shade doesn't match.
So I won't go ahead and purchase.
Buying on hold for now.
Hi Gladys, It looks like we caught you at a busy time, we deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back anytime and we would be happy to get you taken care of!❤️
Love it so far. Thank you for reaching out. I will continue with other products soon.
We are so happy to hear you are loving your Luminess Products!❤️
It goes on smooth and has a very light feeling. Highly recommend this product
Thank you for taking the time to review our product! ❤️❤️❤️
So easy to use and to order. I love the tey before you buy option, just in case.
Thank you for taking the time to review our product! Let us know if you need anything throughout your Luminess journey!❤️❤️❤️
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so happy to hear you are loving your Luminess Products!❤️