Lukalula

Do not buy at this site! It's a scam! They canceled my order and never refunded my back despite of multiple emails saying they were going to. Don't waste your time, money and patience with this website! Just don't!

The email they sent me had my address on it. Saying they sent it to that address. But when I tracked the item, it was only sent to a city. Not a street address, and it wasn't even my city. So it was sent back to the post office! They told me to contact the Post Office gave me a phone number. Which I then called. What's having too many issues with the phone service? Saw I used the link they offered to do it online instead. It asked me for my tracking number. Told me I can't do anything without the tracking number. I found the tracking number on my receipt. Invalid tracking number! Now I want to cancel my order. But I can't because it's being shipped to me already.! Lol Too much of a hassle! Honestly, I feel like I'm getting scammed right now. And i'm never gonna get the dress, especially before my wedding. Guess I'll wait the 72 hours to see if I get a response That's not a generic response That doesn't help me like the last one. Telling me something I already know.

I received my order. Dress was bigger than I thought, but nice. Dresses were great. But I ordered a mommy matching daughter outfit and only received my dress. Not the baby. The emails are answered every 2 days so I resend my emails because that's ridiculous. It has taken 2 weeks for them to comprehend or understand my simple clear English. I stated my dress came in and baby dress did not, even took screen shots and drew arrows to words matching baby dress in the description. They emailed and said sorry I'm not happy and can send back for half a refund. WHAT'S THERE TO SEND BACK?! JUST please send the damn baby dress. I got half my order.

Website states refunds are easy however, I confirmed my dress was returned at the end of October 2022. November 11,2022. I was told a refund of almost $64 would be processed between 7 to 10 business days. Now at the 90 day marker, and still no refund. Very dissatisfied. With customer service and their falsely advertised refund process. Would state unless you have the money to just throw away, don't buy from them!

Scam site. They steal my photos from reputable designer brand Reclamation. They have been doing it for years

Do not buy from this website. What I received is not what I saw online. I tried to contact the company to return the dress but received no reply. It's been over 14 days. The front of the dress looks NOTHING like the online picture. The back of the dress on the website has a train and buttons down the back. This dress you sent me, has a zipper, no train and the zipper is broken. ORD-*******

As i was really worried by reading the comments and was one of those who thought that i will never receive anything! But i did receive my dress within a month.
Before we order something'its already mentioned that due to Covid protocols the delivery could take little longer.
I actually received the same thing as in the picture.and in a very good quality.
I am very much satisfied

I ordered 3 dresses and only got 2. The 2 that I got were very poor quality and not worth their prices at all. There's no one to contact about returns or refunds either. They don't have a phone number and the emails come back as "non deliverable."

I made a PayPal and credit card dispute bc I got ripped off!

DO NOT BUY from this company! Its a Chinese scamming company!

I tried to look for maternity dresses in the internet and the items on this website occupies almost everything when you search. I have ordered even with large amount of shipping just so i can receive the item but the item was not sent because it is out of stock and only sent a headband which is not even close as advertised that cost me $90. A TOTAL SCAM. DONT BIY

This website is a scam! Don't waist your time, I ordered a baby shower dress a month ago! MIND YOU I PAIED $60 & Never received the dress, updates or a confirmation number! I tried to contact them and no one will respond to me! I tried to request refund and it don't let me move forward with my request they won't give me my money back! I tried to cancel my order and it tells me i haven't placed an order yet! Don't waist your time or money on this site! I'm very disappointed! SCAMMING WEBSITE

Ordered two dresses. They did not ship within the stated time. When I contacted them to cancel my order (they're overseas btw) they stalled offering a bogus $7 credit. Then they sent me a shipping number and claimed they could not refund because it had suddenly shipped. When dresses finally arrived 8 days late, the quality is so bad it looks like something I made in my garage. Not worth $2 much less $40

Worst experience on this website. I paid some swimsuits without receiving any notifications of payment or purchase. I have been emailing them since and they won't pay me back

Have waited weeks for my maternity dress had to get a different dress for my shoot. There tracking system says it's been delivered and never received the item. Tried contacting through there website and it won't let me submit a ticket. My tracking information they emailed me with does not work on there website. I had to try and email them. I paid over 100 dollars and receive nothing. Do NOT order from here! It is a scam!

This company stated that they will accept returns if you are not satisfied with your item. However, you will need to email them to request for refund. When I did that, they did not offer the refund and offer a voucher for 28% of what I pay for and told me to keep the item. It took two emails to get a response and it was very unprofessional. I would stay away from buying from this online company.

I ordered 3 different dresses- one of which I never even received (got an email a week later it was sold out) the other 2 that I finally received after 3 weeks were nothing like the pictures and not quality dresses at all. After contacting customer service to get a refund they stated I would have to pay to ship them back which I agreed to. The address they told me to ship them to I did and sent them the tracking number saying they had been delivered and now they are telling me they were sent to the wrong address and they cannot refund me. DO NOT WASTE YOUR MONEY

Unfortunately I made the mistake of not reading reviews first! I received my order and it looks like I could of gone to spotlight amd sewed some curtains together and being a maternity dress it didn't even fit over my baby bump when I emailed asking for am address to refund the dress they offered me $13 and to keep the dress (I paid $65) after telling them I'd rather a full refund as I will get no use out of the dress they never replied to my emails!

Got 5 dresses from they for a photoshoot. Nothing looked like what it was on the pictures. Quality is so cheap, sizing just irrelevant and then they try to make you keep the items anyway. Still waiting on a refund but I doubt I will get it. Just don't make the same mistake as me and don't buy from that site.

I was trying to find affordable maternity gowns for my photography studio and ordered this one. The material is heavy and the train is a ton of fun to play with. My client bought a few dresses as well so this one was backup and I was so pleased I brought it because it was the wow factor I was searching for!

I wish I could give this company zero stars. Absolutely garbage clothing, horrible quality and takes an extremely long time to arrive. Returns are beyond painful, they do not answer emails for two or more days and delay in providing their return shipping address (I am still waiting on "customer service" to give me an address to send back the package. They delay and delay, most likely to claim that you did not return the clothes within the allotted time frame. What a joke.

I have purchased this dress from the lukalula website where the dress did not fit me properly and wanted to return. They only have point of contact via email and the customer support is so disappointing and unsatisfactory. They are asking me if I could keep the dress and they would give me $20 for the dress that I purchased for $75. And each day they send one email with bargaining the refund amount and not taking back the dress.

I didn't want to put one star... they took my money never gave me my order & I went through PayPal to have action against them & basically PayPal didn't get my money back & said it was my fault. So I lost out on money & maternity dress for my baby shower & PayPal is horrible as well. Please watch out before buying anything from here they should be shut down it's a SCAM!

I ordered a dress from this website and it came within a decent time period but it was a whole other product than what I ordered and when I tried to go through the website for a refund the link wouldn't validate. I had to create a conflict through PayPal and the seller offered a partial refund for me to keep the product or a full refund minus the cost of shipping that I'd have to spare at my suspense to send it to a manufacturer. BEWARE of this site, it is super sketchy!

I have been sending you emails from last 2 weeks no reply can you let me know where is my parcel or I have to contact someone else to make sure I have not wasted my money in scam. I didn't get any confirmation of my order and now no reply. Very bad