Lukalula

This website is horrible, the customer service is BAD, they lie in your face and don't care. I bought 2 or 3 dresses from the website and did not receive them, I ordered them for my pregnancy pictures. When the date was close I kept on checking my email my mail and nothing would come in, then I decided to contact them. They said it was out of stock and that I had to wait. They kept taking long so I contacted them again and asked for my money back and they said they would send it back to the account. Days passed and nothing happened I called again and the answer was always the same. This is why my advice to you mamma is to skip them no mater what there are other websites Bette than this one. ALSO if I would give them 0 starts o would.

I wanted my first photo shoot to be amazing, because it was my first baby. I see so many ppl write reviews on months, and I feel extra embarrassed because this has been 3 weeks for me. I have not received an email, the "tracking shipment" order still says it's in process, but they had no problem taking my money AND THEEEN taking an extra amount for shipping from another country. I have sent 5 emails about my order. And have not received anything back, but a "we miss you " email asking if I want to shop some more. I ordered this dress in the beginning toward the middle of may, we are in June! My baby should be here any day now. And still no stupid dress! Never again!

I ordered 3 different dresses- one of which I never even received (got an email a week later it was sold out) the other 2 that I finally received after 3 weeks were nothing like the pictures and not quality dresses at all. After contacting customer service to get a refund they stated I would have to pay to ship them back which I agreed to. The address they told me to ship them to I did and sent them the tracking number saying they had been delivered and now they are telling me they were sent to the wrong address and they cannot refund me. DO NOT WASTE YOUR MONEY

I would advise to read the reviews before ordering. This site is very bad. No one responds to you if you send them message. Their site has options to send message, track and cancel but its all a scam. Nothing works.

I wish I had read more reviews before I ordered from them. Completing a return, even though they claim that returns are accepted, is a nightmare. You have to ship the product to China and pay for your own shipping cost. My product is also stuck in limbo in Chinese customs, possibly never to be found, and they are not returning my money. I've now wasted $130 (between what I bought and the return shipping cost) and feel like a fool.

As far as the quality of the products themselves, it's just ok--seem a little cheap.

Do not get suckered like I did!

Unfortunately I made the mistake of not reading reviews first! I received my order and it looks like I could of gone to spotlight amd sewed some curtains together and being a maternity dress it didn't even fit over my baby bump when I emailed asking for am address to refund the dress they offered me $13 and to keep the dress (I paid $65) after telling them I'd rather a full refund as I will get no use out of the dress they never replied to my emails!

I didn't want to put one star... they took my money never gave me my order & I went through PayPal to have action against them & basically PayPal didn't get my money back & said it was my fault. So I lost out on money & maternity dress for my baby shower & PayPal is horrible as well. Please watch out before buying anything from here they should be shut down it's a SCAM!

They are selling very low quality clothing that you hardly even see at Walmart. I requested a return for my first order, the return policy seems very easy, but unfortunately I had to back and force with them so many times, they will request SKU or SPU for the returning items that I've never heard about and they are not even on the order detail. They also offered me to keep the orders with $37 partial refund out of $120. I refused it, because I'll never wear them anyway. AND! I got the email from them as the pic that I posted on. They gave me a China address to send the orders back! What a nasty company. They have never mention that on their return polity. Now I have to pay about 100 bucks for a return. It's ridiculous! With this kind of customer service, I'm sure they will loose their business soon.

2 of the 3 dresses I ordered arrived. I am including side by side comparisons of the two that arrived from my order. The images on the left are what I ordered, the ones on the right is what I received. As you can see, they look nothing at all like what I ordered. I reached out to the business and asked for a full refund, I have not received it yet. The dresses are complete garbage save your money and buy from a reputable company. The reviews on their website are fake. I submitted my review, and its no where to be found.

They took my money and never shipped the order. I have never received an order number, transaction id or any information related to my order but when I go to my search history it clearly shows that I have ordered two dresses but it does not show the order number. It is a clear scam and I am offering everyone who have gone through this awful experience to sign a petition and refer to Customer Protection Department so they will help to close this business so they will never steal money from people again.

So I received my order today and I am beyond utterly disappointed. This piece of material is nothing like what the photo looked like at all, it looks like someone made the dress from a curtain. I paid almost $100 for the dress and shipping for my maternity photo shoot and this is terrible. The quality of the fabric looks like it cost $2 to make.
DO NOT spend your money with this business.

If I could give zero stars I would. They took two months to deliver my maternity dress that I ordered. Getting in contact with customer service is impossible and if you have an issue they will not respond. The dress I received was of the lowest quality material, the dress was not made proportional, the color was wrong, and it wasn't even the same dress as pictured. They will take your money and you will not receive a refund. Product quality is of the lowest and you won't see your shipment for months if at all. Take your money somewhere else and do you research!

If I could give zero stars and shut this company down I would. They sent maternity dresses a month after they were ordered and due to my growing belly they didn't fit by the time they arrived. I asked to ship them back and they told me they don't pay for that. I go to the post office and it'd a 27$ charge to ship back. Not only am I out of a dress for my baby shower but I am out of 80$ as well.

This place is awful! I would not recommend purchasing anything from them! Its terrible quality and they steal your money. I ordered 2 dresses one white and one silver that totalled out $77.3 weeks later they sent me the ugliest dress i never even purchased it was an aqua blue dress with flowers and it was falling apart, the bag was even dirty... i reached out to the company and they told me to keep the dress and that they could not refund me for not sending me the correct dresses i actually paid for and ordered and that they would give me a coupon for $19 to shop on the site...

Absolutely horrendous quality and customer service! It is unbelievably infuriating how much of a scam this company is, please, whatever you do, please avoid purchasing ANYTHING! You have been warned, trust me!