STAY AWAYYY from LUKALULA online store. I am another trying to WARN from buying. The pictures are NOTHING of what they send. Material is so cheap and they arrive from China. They do not refund items either! I have been trying to send them emails to the email they provide on their website but still haven't received a return label! IDK what else to do at this moment. Other than NOOO DO NOT BUY FROM LUKKALULA!
The dress did not indicate no liner and its too small around bust area. I'm dissatisfied with refun option. The dress is completely see through
I paid 45$ for an express shipping, not only I didn't receive $#*!, the order number doesn't work!
I had to call my bank to report the purchase!
I ordered my baby shower dresses a month I'm advance. I got the ugliest biggest dress that looked nothing like what I ordered.
Everything in this website are trash. Stay way from it. They dont only deserve 0 star, they need shut down this company..
The website never send the dresses. I bought 2 dresses over a month ago. Now they don't even answer my emails anymore!
They are breaking the law in Australia by refunding to refund me. I'll report them if they keep ignoring me.
Could never track my dresses. When i finally received it, I had ordered two dresses and only received one dress. They are a mess and its a scam
DO NOT I REPEAT DO NOT ORDER FROM THIS WEBSITE. THEY ARE SCAMMERS AND DO NOT SEND THE PRODUCT YOU ORDER. LOOK ELSEWHERE YOU WILL BE DISSATISFIED WITH THEM. DO NOT ORDER.
Dont buy thats all fake fake fake pictures and all …………… never write me back after ask for refund return..
I thought this would be a legit company after reading about it online and didn't come across any reviews that say it was a scam, only that the dresses were not good quality or like the photos but I was willing to work with some sub par dresses for my maternity shoot since they were so cheap and I'd only wear them once. I was told my order of two dresses would be processed and shipped within 7 days. After over a week of no information on shipping and the link to take me to the shipping info page not even working, I had emailed the company many times asking what was going on. Which if you weren't careful when you hit "reply" it actually auto replies to yourself... so I had to make sure I was replying to the single email they had for a contact that they emailed me from. Their email responses had poor grammar and was not professional and just kept saying there were many delays since demand was high. After still not getting any info, I said I wanted to cancel my order as it would clearly not make it to me in time for my maternity shoot. They ignored this request multiple times and then they finally decided to send me actual tracking information and then told me it was too late to cancel the order... like what?! Then it still took another two weeks for ONE of the dresses to get to me. They still ignored me about wanting my money back so I disputed the charge with my credit card company. DO NOT buy from this company they prey on pregnant women thinking you're going to get your order in time for a photoshoot or whatever you want it for, and the quality is garbage NOTHING like the photo. It looked like a Halloween costume that I sewed myself and again if I hadn't emailed and complained for weeks I'm pretty sure they just planned on keeping my money and never sending me their garbage dresses in the first place. Disgusting criminals from China.
I ordered my maternity dress 1/10/2019 and still today 3/3/2020 I have not received my dress and the order still shows being prepared. STAY AWAY!
FRAUD! CANT CANCEL MY ORDER WEBSITE IS BULL$#*!. NO CONTACT INFORMATION THATS VALID. NO NUMBER NO EMAIL
Answer: DO NOT ORDER FROM lukalula! I never got my money back after I returned my items.
Answer: It's a scam site. You will never hear from anyone ever. Sorry. I made the same mistake.
Answer: Definitely a scam - I have been charged for items that they cancelled so they have had me pay for goods I did not receive
Answer: It's a scam site, you cannot get a refund. No one will ever answer your emails if you can manage to get one sent out.
Answer: No customer service,, no refund. They have a full refund policy but not true...
Answer: It is pointless but - service@lukalula.com - they will respond in some funny code which makes no sense and sadly - won't help you out. Someone needs to request their website is deactivated.
Answer: DO NOT ORDER FROM lukalula! I never got my money back after I returned my items.
Lukalula has a rating of 1.1 stars from 198 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Lukalula most frequently mention customer service, baby shower and tracking number. Lukalula ranks 27th among Maternity Clothes sites.