Lukalula

I have purchased this dress from the lukalula website where the dress did not fit me properly and wanted to return. They only have point of contact via email and the customer support is so disappointing and unsatisfactory. They are asking me if I could keep the dress and they would give me $20 for the dress that I purchased for $75. And each day they send one email with bargaining the refund amount and not taking back the dress.

This site has GOT to be a scam. I ordered over $100 worth of maternity clothes on July 31st. Well, it's November 5th, and I have yet to receive them. I have contacted the site no fewer than TEN times. When they respond (which is rare), they give me the turn-around. First, (in August) they said the items were back-ordered, and inwould receive them in a couple weeks. Then, (toward the end of September), they were shipped and sold reach me in a couple days. Finally, (mid October), they told me their records showed me receiving them in the beginning of September, and that if i didn't receive them, I should take it up with the post office. Since then, I have been much less patient with my communication at them (I say "at" because they have not responded to my last 3 inquiries, where I have repeatedly requested a refund). This site is not worth the time or trouble.

I ordered 2 dresses over a month ago. I haven't received either one. I check the status for shipping and it is still being processed. I canceled my order, and they informed me that there will not be a refund of my money. In spite of the fact of never receiving any product. I have yet to be able to speak to someone. I just keep getting apology emails with offers of coupons. It's a scam! In addition to the product never being shipped. I had to get a new credit card. Because the card that I have had for 3 years was fraudulently used by theis people to perchance two flights! Save yourself the heart ake by never ordering from this sight.

Do not, I repeat, do NOT, order from here. They don't provide tracking and you have to hound them for tracking information. It took over a month for the product to arrive and they sent the WRONG thing and the other two items fit terribly. It's so not worth it.

Really dissatisfied with the products I received. They are not what is shown in the pictures, the materials are totally wrong to what was in the picture and the color as well. And I haven't received everything I ordered. Dresses came in late as well not as advertised on their website. It's bull$#*!. Now I have my baby photoshoot and nothing decent to wear. This is such a scam and waste of time. Better to thrift shop...

The dresses that were bought here on from www.popopie.com material is terrible. I have asked to return the dresses and have not got a respond, other then the dresses have been shipped. Before they were shipped I tried to cancel.

I am not very happy about a order that I have placed and have not received on January 29, They did not give me a tracking number and was told that I have to wait when I needed my dress to do maternity photos. I would never order from these people again and they are very bad with communication

This is a fake company! After not receiving my items for a month I called to cancel! The man said he would call me back in 10 mins! He calls back from a different number and tells me that in order to get my money he has to have me fill out a form from my computer! This was him trying to hack into my computer! I told him that made no sense and to give me a manager! He said he was the manager! I told him to refund my money and he said he couldn't because I didn't follow his instructions! I told him this was a fake company and he relies "what the $#*!" please do not order and lose money like me! I lost $73.00! It's sad that I ordered maternity clothes and they stole from a pregnant woman! What a disgrace! I'm going to contact my bank and try to get my money back.

I bought 4 items (maternity wear), half of them were as described and as shown, while the other half was cheaply made, the seams don't match and all of them were supposed to be maternity wear, but the one jumpsuit I purchased that's supposed to be maternity fit doesn't fit my 10week belly; if it doesn't fit my belly already, it won't fit it when I'm later into my pregnancy. First person I email tells me they can only give me an partial refund and a gift card to shop more with them, which I don't want to. (Then I can't email back saying anything to the guy) second person says: I have to send the products back (which I don't care, If they send me a label and everything so I don't need to pay for international shipping and packaging again). Two different people, same company, two different types of assisting.

If i could have given this company negative stars I would! I tried to cancel my order 2 hours after I placed it. My bank called me and warned me it was a scam. They miraculously said they could not give me a tracking number due to Covid but it had shipped and they could not return my order or refund me at that time. They have sent me multiple emails stating they will refund me after I reported them to the FTC and to the International trade commission. I'm not done pursuing getting my money back. Please don't waste your time and money buying anything from this company! SCAM SCAM SCAM!

I had ordered a few dresses for my baby shower from this company as their website was fabulous - the worst thing I could have done. The dresses took FOREVER to arrive to the point I could not rely on them being there in time for my baby shower - mind you I ordered them 2 months ahead of time. I tried to cancel the order and get a refund since I would no longer need the items - a portion was confirmed as cancelled but I have still been charged for these undeceived items. I have requested multiple times to process returns for the items I received too late to be of use to me but their customer service team refuses to respond. Additionally the items that were received were poorly done knockoffs of what was pictured.

I've been waiting for this beautiful dress I thought was "real" I have yet to receive it I have been waiting over 2-3 weeks for it I need it this weekend for my maternity shoot now i don't even have a dress to wear and I'm stressing over it. I paid $35 for something that never came. I did however receive a second dress that I was going to use for my babyshower and it is not the same one from the site. It's very see through and the material is like a t-shirt like. I am so upset I don't even know where to send an email to and I never not once receive a confirmation email so there's no way I can "prove" I spent over $60 for both dresses one that was never received and the second one that was a see through $#*!ty material dress that I can't return and get my money back.