Website states refunds are easy however, I confirmed my dress was returned at the end of October 2022. November 11,2022. I was told a refund of almost $64 would be processed between 7 to 10 business days. Now at the 90 day marker, and still no refund. Very dissatisfied. With customer service and their falsely advertised refund process. Would state unless you have the money to just throw away, don't buy from them!