Lukalula

I ordered a dress from this website and it came within a decent time period but it was a whole other product than what I ordered and when I tried to go through the website for a refund the link wouldn't validate. I had to create a conflict through PayPal and the seller offered a partial refund for me to keep the product or a full refund minus the cost of shipping that I'd have to spare at my suspense to send it to a manufacturer. BEWARE of this site, it is super sketchy!

Amazon needs to pull their ads. No phone numbers to speak to a person. Based out of the ‘UK', dealing with a different person from China warehouse with every email. They sent me a costume not a maternity dress then said I would get a full refund- send a pic of receipt. They refunded me 40 for the dress, not the return shipping. So I'm out 250 dollars now. Way to take advantage of pregnant women!

My order arrived 2 weeks late, and was the wrong color. (Not to mention poor, cheesy quality.) Someone will respond to your emails until you ask how to cancel or obtain a refund and then suddenly no response. Do yourself a favor and DO NOT order from this site.

As i was really worried by reading the comments and was one of those who thought that i will never receive anything! But i did receive my dress within a month.
Before we order something'its already mentioned that due to Covid protocols the delivery could take little longer.
I actually received the same thing as in the picture.and in a very good quality.
I am very much satisfied

I received my order. Dress was bigger than I thought, but nice. Dresses were great. But I ordered a mommy matching daughter outfit and only received my dress. Not the baby. The emails are answered every 2 days so I resend my emails because that's ridiculous. It has taken 2 weeks for them to comprehend or understand my simple clear English. I stated my dress came in and baby dress did not, even took screen shots and drew arrows to words matching baby dress in the description. They emailed and said sorry I'm not happy and can send back for half a refund. WHAT'S THERE TO SEND BACK?! JUST please send the damn baby dress. I got half my order.

I gave 2 stars since the 2 dresses and 1 hair flower decoration turned out to be pretty decent after waiting for around 5 weeks of shipping. Deducted 3 stars from that I got ZERO communications from the shop and that was a big part of ordering. There was no even confirmation email whatsoever after placing an order. I found this review website on the next day since I was trying to figure out and got so worried that I might got scammed. I contacted the bank to dispute the transaction and received a letter from the bank later that they actually replied to the bank that the items were shipped. They should have replied to me instead! So it meant the return and exchange policies on their website are NOT existing.

The items all seem super cute in the online catalog, but what you see is not what you get. And all attempts to contact the company for merchandise return have failed. Email is not legit. They do not have a phone number. Online customer service form won't submit because the site continually claims that the verification code is invalid. After researching online, I realize that I'm one of hundreds (if not thousands) of pregnant women that have been duped by these frauds. If I did find a way to return these poorly made items, I doubt I'd ever see my money refunded. Lesson learned, hope others find this information before they waste money too. Parenting will have many challenges, sad to know we are getting taken advantage of already.

I order three maternity dresses three weeks before my baby shower and maternity shoot pictures, paid the extra $30 for fast shipping. Didn't get the items until 2 weeks after with only two out of the three dresses I ordered. Asked for return label and refund, they said they would only refund my $20 back even though my merchandise total was $109.00.
There's no phone number to talk to anyone you just have to communicate through emails. I'm stuck with two ugly dresses that don't fit and seem like they came from the kids section and out 109$... I rarely make online purchases this is so so disappointing and I would highly recommend not to shop with them.

Unfortunately I didn't look up reviews before I purchased but it's completely a scam site. Bought a dress, it never came in. When I went to contact customer service the only option is to email but it's actually made impossible. It has you enter a code to ensure you're not a robot and won't accept any of the attempts- always will say invalid. There's also a tab to just completely cancel the order and it says it emails you a code which you have to re-enter Into their site and that's a lie too. It's impossible to contact someone or get your money back once you've been tricked by them. It's unfortunate that they're taking advantage of expectant moms. Maternity photos are something we look forward to.

I paid around $90 for 2 dresses, $60 and $25 + tax and shipping. Shipping said it would be here in 3 weeks, after the 4th week I I emailed and tried to cancel 6 times and no response! I had already taken my pictures it was too late. Well coming up on 2 months I'm just now receiving them! Very cheap material, color isn't the same (ordered pink and got burnt orange), the other dress isn't even the dress I ordered, and they are way too big I'm size small and looks like size large! No idea what to do with them now since I can't get ahold of them if I wanted to sell them they are so cheap I could only sell for maybe $15 each...

In summary: this company is a scam. Please look elsewhere!

Problems:
Shipping took significantly longer than the web site claimed.
Quality of the product (e.g. Material used, color, sewing) was inferior to what was shown on the web site
Defects in the product (the zipper for one dress was stuck)
Cancelled order with no reimbursement (one item was cancelled by the company, but no)
Customer service was poor and slow (there is no way to contact the company except through their web site or via email; some responses took months to be received)

There seems to be no accountability (no legal means to pursue redress) if you are dissatisfied with the merchandise or customer service and request reimbursement or don't received your order but have paid for the merchandise.

I did not read the reviews before purchasing and was also scammed with this website. There is no contact information for this company and they never send a confirmation email. I'm trying to report them to the better business bureau because at this point, this is definitely a scam. Ordered a few items about 3 weeks ago and they took their money from my account but I haven't received anything. This company is disgusting and I'm going to actively work on getting them shut down. Whoever wrote good reviews about this company works for this company because I'm pretty sure this company doesn't actually exist. They give you these fake $#*! order numbers but this doesn't mean anything. I only got this because I screen shot them when I make purchases online.

Do not order from this company. This is a scam. They offered a $16 refund for a $78 order. The pictures other reviewers have posted of the cheap products that look nothing like the photos on the website are accurate. This is not even worth keeping as a Halloween costume. It's too frightening.

I have been sending you emails from last 2 weeks no reply can you let me know where is my parcel or I have to contact someone else to make sure I have not wasted my money in scam. I didn't get any confirmation of my order and now no reply. Very bad

This is the worst company I have ever ordered from. They say they have a return policy but they won't honor it. I returned the dresses I received within 4 business days months ago, had to pay over $60 shipping, and they are saying they haven't received my items. I provided them with all the details they requested - tracking number, etc. They still haven't refunded me any of my money.