LivingSocialReviews 1,490

Totally scammed out of a deal. Called to find out if multiple family members could order through same CC--was told as long as we each had our own LS and email account, it was no problem! Come to find out, they cancelled the orders, but saved our CC information for our accounts.
And now 5 days later it is still not resolved, keep getting the run around.
Will NEVER deal with them again. Ready to file against them for fraud, this is total and utter fraudulent marketing and sales practices.

My issue is this: I placed the order for 1 Amazon.com card the morning of the day of the offer. I did not receive any emails confirming my order. I kept checking my account, which continued to say purchasing ( i think it was) with a note that I would be charged within 1 day. I checked their online help. I checked my spam. On 1/20, I sent a Help request through their online help. On 1/21, I contacted customer care and was told I would have my order by end of business next day.
I also then received a response to my online help request indicatng mine was a duplicate and would be cancelled. Since I only placed one order, I was quite concerned. I responded to that message with my response (mentioned above).

Then I saw a lot of negative blogging going on about LivingSocial and this offer and attempted to remove my credit card info from MY Account. I was pretty wigged and definitely feeling like I was in the midst of a scam to get my credit card info. In order to remove my credit card info from "MY Account", I had to delete the "purchasing" offer. I did NOT want to delete the offer, I still want it, but I did not feel comfortable having my credit card information stored with Living Social after receiving such an incorrect response from customer service.

After repeated attempts to resolve through their Facebook site, and some direct communication with their FB "customer advocate". The latest commitment was that I would receive an update on the resolution by today. At 7:26 pm, I've received nothing. I'm convinced they have no intention of honoring their offer which more than 1 mm people purchased.

Stay away from this site. It doesn't get worse than this.

My spouse and I purchased 2 Amazon gift cards using two different credit cards on two separate accounts since limit one person. Both of orders got cancelled. Called several times, spokes to 5 representatives, they accused me of open two accounts and tried to make multiple fraud purchases since the we same the same mailing address and similar credit cards. The representatives were rude and unprofessional that didn't listen to you. Three of them actually hung up on me during our conversation. LIVING SOCIAL IS THE WORST COMPANY I HAVE DEAL WITH STAY AWAY FROM THEM!

I purchased two vouchers for a place called corrective skin and vein center in okc for my wife before xmas through living social. She has called during work hours and no one answers. The machine indicated they were off till january 4 for xmas... it is now january 22 and stll no one at the place. Living social has done nothing to research these places out... they are not standing behind their product... NEVER again will I do busiess with these frauds...

Two days ago, my friend passed this great deal on me and I bought the Amazon deal: $20 gift card for $10. And if I pass it on my friends and 3 of them buy, I will get my free. Many of my friends bought, I didn't get it for free, but... today, my credit card company called me and warned my for fraudulent charges of $402! We immediately canceled my account and the card. Thanks, Chase, for being so observant. The only new place I used that credit card was on LivingSocial... what a coincidence! I don't trust them anymore and won't use them nor recommend them.

HORRIBLE COMPANY. I SIGNED UP FOR A ONE MONTH BOOT CAMP AND CALLED THE COMPANY (HOME OFFICE BASED IN ANOTHER STATE) TO REGISTER AND WHEN I SHOWED UP 3X FOR BCOR BOOTCAMP, NO ONE WAS THERE! I CALLED LIVINGSOCIAL - *******191 AND THEY WERE RUDE AND UNPROFESSIONAL. THEY SAID THEY HAD JUST FINISHED A 1.9 MILLION DOLLAR DEAL WITH AMAZON AND THEY DIDN'T HAVE TIME TO PASS ME OVER TO A SUPERVISOR. REALLY! OH, BCOR JUST STOPPED ANSWERING THEIR PHONE! AND YOU CAN'T LEAVE A MESSAGE! WHACK

I think the thing that everyone needs to remember is that LivingSocial and Groupon both just take the deals they think will sell, from whatever place they can coerce a good deal out. (Or at least that's my impression sometimes.) They don't necessarily seem to do a lot of research to make sure the company is "cool" and "flexible" or even that all employees know the deal. Sometimes that's okay, and the deal is good anyway.

In order to make sure you have a good experience, research the place you're getting the service from first.

I've gotten good deals from LivingSocial, but after researching a couple others and deciding not to buy, I definitely understand why some people would have lousy experiences.

Wow - I'm surprised to see all the negative reviews. Maybe it makes a difference which city you are getting the deals in -- I've had a great experience with the Minneapolis deals. I've gotten about 10 deals and the only one I had a problem with was easily dealt with and I got a refund. It was a mis-wording of the specifics of the deal and when I talked to the service provider and got the real details I realized the deal was not what I wanted. I then contacted Living Social and got a refund check back in a few weeks. No hassle, no trouble. And I've gotten a variety of other deals (services, a hotel night, restaurants / bakeries) with perfect results. I happily recommend them to friends. Hopefully they'll get their act together in certain areas that other folks are having real trouble with.

I signed up with Living Social about a month ago and received a $5 credit towards my next deal. I used it on an Amazon gift card purchase. When I looked at my bank statement the next I noticed I had been charged full price for the deal. I'm not the only one this happened to. It seems that Living Social changed the fine print after they realized so many people were getting a $20 dollar gift card for $5. I emailed them and they sent me this response: "With each deal that we run, it is per the discretion of LivingSocial which promotional opportunities, such as Deal Bucks, Me + 3 and Refer a Friend, will be applicable."
I guess that means that Living Social does what Living Social wants to do even if it means they screw over their customers!

I purchased 2 gift certificates for a friend for a 2 hr house cleaning from Atlanta Cleaning and Janitorial. My friends just mailed the gift back to me, because they have tried to contact this cleaning services many times trying, leaving detailed messages, trying to use their gift from me, and never got a call back. They were upset and frustrated. Needless to say I was very embarrassed because it had been a gift from me.
I tried to call this cleaning service a few days ago, left a message, and still have not received a return call from them.
To add insult to injury, I have tried to contact LivingSocial to get a refund, and have not found a contact number or e-mail for them. HELP... Can anyone tell me how to contact LivingSocial customer Service? Thanks!