Wendy L.

My issue is this: I placed the order for 1 Amazon.com card the morning of the day of the offer. I did not receive any emails confirming my order. I kept checking my account, which continued to say purchasing ( i think it was) with a note that I would be charged within 1 day. I checked their online help. I checked my spam. On 1/20, I sent a Help request through their online help. On 1/21, I contacted customer care and was told I would have my order by end of business next day.
I also then received a response to my online help request indicatng mine was a duplicate and would be cancelled. Since I only placed one order, I was quite concerned. I responded to that message with my response (mentioned above).

Then I saw a lot of negative blogging going on about LivingSocial and this offer and attempted to remove my credit card info from MY Account. I was pretty wigged and definitely feeling like I was in the midst of a scam to get my credit card info. In order to remove my credit card info from "MY Account", I had to delete the "purchasing" offer. I did NOT want to delete the offer, I still want it, but I did not feel comfortable having my credit card information stored with Living Social after receiving such an incorrect response from customer service.

After repeated attempts to resolve through their Facebook site, and some direct communication with their FB "customer advocate". The latest commitment was that I would receive an update on the resolution by today. At 7:26 pm, I've received nothing. I'm convinced they have no intention of honoring their offer which more than 1 mm people purchased.

Stay away from this site. It doesn't get worse than this.