LivingSocialReviews 1,490

Living Social is good for buying vouchers or gift certificates to local restaurants and services, but don't bother buying products from them. They could never show up and all they say is sorry! Here is your refund.

Can you give negative stars

You will not believe this but I had a deal with them for a meal and then it turned out to be my wife and I were to share over the carcase of a meal 3 oysters and half a lobster with some salad - I can see myself salivating whilst I am offering her the lobster tail. I discovered the scam only by accident as they sold the same deal again but this time they took care to say that 2 people will share - they managed to obfuscate it the first time and think they are very clever

This is the best bit - After uncovered the scam, the customer service rep offered to refund my purchase but I asked for him to honour the deal by calling the restaurant - to be fair at this point I didn't know I had genuinely been oversold and under delivered but did not fancy having my wife dress up and then have an almighty row about payment with the restaurant.

To paraphrase his words "What more can I do - I have offered you a refund". I said honour the deal and he said it was beyond his authority and needed to talk to his manager to which my response was - okay escalate it as I have taken the day off to get to London on time and want my full meal

No manager called me so I called again and he was a choice person - totally polite given I was losing my cool at being cheated. Apparently the notes stated no refund had been offered which is an outright lie of course. He refused to play the transcript

Such a palaver for a few pounds

My advise NEVER BUY as it is always a scam

Although LivingSocial does at times offer good deals one must carefully scrutinize any company offering goods or services found on it. They simply do not properly vett companies. I recently got one of their emails which contained ads from two different companies advertising vent cleaning. The first was rated "F" by the BBB and the complaints were typically of no services obtained, blame it on a subcontractor, or bait and switch. The second was not recognized by BBB but had amazingly similar complaints.

I ordered two living social vouchers for Dotzilla Bluetooth shower speakers in November. Then paid additional $5.99 to Dotzila for Each one. The stated shipping on website said 5 to 10 days. After three calls to Living Social and emails to Dotzilla the product came after Christmas. They were supposed to be gifts. The product sent had clearly been opened previously and neither work after 24 hours of charging. Living social offered me a credit but will not refund my money, which is what I want. I shouldn't have to spend more money to send it back. I will no longer buy anything from them and have blocked all their emails. I am also telling my friends and family to think twice about living social. Dotzilla is a scam company with no toll free number and your hands are tied with living social. Not worth it. This didn't save me money or time.

HORRIBLE! A TRUE RIP-OFF! I've had 2 experiences with Living Social:

#1) I PAID $32 for an item that NEVER ARRIVED and I only GOT BACK $20 in CREDITS with these scam artists! REALLY?

#2) I PAID $8.32 for a mini perfume sample thing for travel…. It arrived poorly packaged, opened and empty, since the liquid leaked out into the little pouch. I called Living Social, got jerked around for 12 minutes and finally hung-up! My time is more valuable at this point. Lesson learned! Avoid these thugs!

Why not just knock me down and steal my purse? Same thing! Don't WASTE your time with these crooks! Just watch -- they'll be another 'flash in the pan' that'll be gone soon because of their lousy customer service and 'snake oil salesman tactics!'

Like most of the other reviews my experience was terrible customer service was rude and unprofessional... my suggestion would be to not buy anything from this site and unsubscribe...

I purchased and was charged for an item that was not received. Contacted LivingSocial and received a coupon code and told to order directly from the company but they would not honor the code. After going back and forth, I finally gave up but I wasn't smart enough to quit. I tried ordering another item later on and had the same experience. They will never get a third chance.

I've had good customer service with LivingSocial itself, but the stores/salons don't always live up to their end of the bargain. Typically I do feel like if I get a "deal" and have a coupon I get treated as less of a customer than a full-paying customer.

I have made many things through Living Social and even when their merchant didn't come through, Living Social has always made it right for me. I think their customer service is as good as Amazon (as good as it gets)!

I ordered a beats by dr dre studio headphones from living social on Black Friday for $199. They sent me a beats by dr dre Monster headphones instead. I opened the box and to my surprise it turned out to be a fake one.

It is very easy to find out if it is a fake or real. Just open YouTube and search for unpacking of beats by dre monster headphones video. There are no logos of monster present on the headphones or plugs which connect headphones to phone and all the accessories. I don't know how how long they have been in business, but man they are trying to fool people around.

On top of it when I called customer care and informed them the same, they don't trust and say they can't help me. They were very rude and say they are not at fault. I would like everyone who got this item through living social, please check for authenticity and also please never purchase any big ticket items from living social in future because of their authenticity and bad customer service who never cares.

I order a product from them based solely on the fact that it said it would arrive within 10 business days. There was a better quality version I wanted from another site but that was outside of the United states and couldn't guarentee anything less than a month to ship. Never received a confirmation of shipping within that ten days. Can not email them (I would imagine because they'd be overrun with complaints) and calling them took THREE DAYS to get an answer which wound up being too bad it'll get there when it gets there. Now waiting to receive something I can no longer use.

EcoAir is a complete scam! Do not buy a living social coupon from them. They barely cleaned the air vents and the entire time they were at my house they pressured me to buy other services. I said no several times and they wouldn't leave me alone. They pretended to call their manager to get a better price for the other services even though I said I was not paying for anything else. When I questioned if they cleaned all the air ducts they gave me an attitude and said they were done. Complete waste of money. Then when I called to complain to the manager they said he wasn't available. SCAM SCAM SCAM!

This is one of the worse online shopping site
Will never ever recommend anyone
Ordered 2 months back still have not received my order...
No replies to email
Such a fake site...

Nightmare for customer service. I had requested a refund which had been agreed but nothing received (since October)! Trying to contact them is a waste of time as you are hanging on the telephone and no easy way of contacting them online (they make it very difficult). Will not be buying from them again.

My favourite company.
Always had great experience. Recently my husband and I bought a coupon for Mexican restaurant in Toronto on Murten Street. What a great experience!
I will alway use Living Social.

One of the worse online buying experiences ever. Only had to purchase two defective cheap solar lights to realize the rude, non existent customer service. They sell cheap junk at a very high price. There suggested retail prices shown are absolutely false and very misleading. If there was a "no star" rating, this company deserves it. There are too many internet companies that provide outstanding products and service to have to deal with this outfit.