• LiveCareer

2022 CUSTOMER CHOICE AWARD

LiveCareer

Overview

LiveCareer has a rating of 4.43 stars from 8,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.

Proactively asks for customer feedback

This company responds to reviews on average within 16 days

Positive reviews (last 12 months): 82.4%
Positive
112
Neutral
7
Negative
17
10
See all photos

What reviewers want you to know

Positive highlights

  • I had the pleasure of speaking with, Mr. Victor, your customer service representative.
  • Very user friendly, the deals are spectacular and will really help you in your job search!
  • 2022 Customer Choice Winner

Critical highlights

  • I reported it to my credit card customer service and got 2 transactions cancelled and 1 disputed.
  • They took $35 out of my bank account and refused to refund it.
  • After using the template, I cancelled my service before the trial period ended.
How would you rate LiveCareer?
Top Positive Review

“LiveCareer has helped me acquire my current job position”

Shannon D.
3/6/24

Very impressed with customer service (Omar) when calling. A big thanks to LiveCareer and the amazing assistance for helping me along the way.

Top Critical Review

“Waste of money, zero support”

Eva E.
3/2/24

Cv has been submitted 2 weeks ago,guaranteed 2-3 bus.day to be corrected. No-one answered the phone,poor customer service, no support,you practically paid to recieved anything. CHOOSE DIFFERENT COMPANY,PLEASE!

Reviews (8,732)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (578) credit card (171) bank account (54) trial period (44) confirmation email (22) business practice (30) job search (29) bullet points (15) web site (23) job descriptions (19)
Thumbnail of user jasmineb249
1 review
0 helpful votes
August 6th, 2021
Verified purchase

I really like this platform for making resumes. Not only do they have a lot of great and sleek looking resume templates, they also give you wording recommendations, suggestions on job experience and helpful phrases to word your resume more professionally. That really helped me get my resume completed faster and with more accuracy. Would highly recommend.

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user shannond673
1 review
0 helpful votes
March 6th, 2024
Verified purchase

Very impressed with customer service (Omar) when calling. A big thanks to LiveCareer and the amazing assistance for helping me along the way.

Thumbnail of user paolav43
Paola V. – LiveCareer Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user richm342
1 review
9 helpful votes
May 5th, 2020

When I needed to contact support about my account, Carla was incredibly helpful and kind. She helped me resolve my issue with professionalism and genuine kindness. She was great and I would highly recommend using this site, they also have the best resume builder, which is truly amazing because the formatting is so flexible and adaptive.

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Hi, Rich

Thank you for sharing your experience with Carla, we’ll be sure to pass along your positive feedback. If there’s anything else we can assist you with, don’t hesitate to ask!

Thumbnail of user anthonyl1345
1 review
0 helpful votes
September 13th, 2022
Verified purchase

AMAZING! Live Career, literally walks you through each step in building out your cover letter. Once the specific fields, such as company name and title that you're interviewing for are filled out - the end result is Pultizer level written up cover letter that will surely help getting you noticed by hiring managers.

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you for this amazing feedback! We're so grateful for rating us five stars and that you're satisfied with our service.

For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/

Thumbnail of user priscillab248
1 review
0 helpful votes
November 12th, 2023
Verified purchase

I wanted to confirm registering and my access. The customer service person was very attentive and helpful me with concerns,

Thumbnail of user paolav43
Paola V. – LiveCareer Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user angelicas170
1 review
0 helpful votes
September 26th, 2022
Verified purchase

Super easy to build resume, but wish you would let consumers know they have to pay upfront before allowing them to create their dream resume. LOL good strategy though.

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you for rating us and for your feedback, Angelica! We're always happy to hear it.

For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/

Thumbnail of user lucasw182
1 review
0 helpful votes
December 13th, 2023
Verified purchase

I had the pleasure of chatting with Maria as she assisted me in cancelling my subscription. She was quite persistent in offering an extended premium service for $4.95 as a safe guard incase my current career plans fell through. I unfortunately declined, but she was very pleasant and courteous the entire time. I will definitely revisit LiveCareer because of her customer service!

Thumbnail of user paolav43
Paola V. – LiveCareer Rep

Hello,

Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.

Thumbnail of user darcelm4
2 reviews
10 helpful votes
November 13th, 2020

I contacted LiveCareer to cancel prior to the free trial expiring. The customer service rep, Silvia, was very kind, patient and answered my questions. When she mentioned the fact that a family member could get use from the services, I immediately thought of my son, who is in the midst of changing careers and my decision had a turnaround. You were a great help Silvia!

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you, Darcel, for sharing your experience with, Silvia. We always strive to provide the best customer service experience with a one-stop approach to any situation and your feedback helps make our service even better.

Thumbnail of user vickyr162
1 review
1 helpful vote
January 30th, 2023
Verified purchase

This is THE best way to do a resume! It's easy, fast and makes me an even better career candidate! Thank you so much!

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you for rating us. We're always happy to help!

Thumbnail of user suzannel370
1 review
0 helpful votes
December 27th, 2021
Verified purchase
Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user mychie
1 review
0 helpful votes
July 8th, 2022
Verified purchase

This is my first time using LiveCareer program. I really like the format and the step-by-step instructions in writing my personalized cover letter. It is a great resource in my job search process. LiveCareer saves me time, increases my confidence, and helps me share my professional strengths, skills, and experiences to potential employers.

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

So amazing to hear this! Glad you're very satisfied with our services and thank you for trusting us!

For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer

Thumbnail of user paigec123
1 review
0 helpful votes
November 15th, 2021
Verified purchase

Fast and easy to use. Very helpful in a time crunch

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user kaysees
1 review
0 helpful votes
August 11th, 2021
Verified purchase

Great at forming professional sentences without sounding too choppy or too long. Also a good variety of vocabulary and I also love that they have "pro top choice" options based on specific careers. Will definitely use this again and will be referring my friends to this website!

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user alisong175
1 review
0 helpful votes
November 15th, 2021
Verified purchase

Thank you so much for all the good tips! It looks great

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user rachelik1
1 review
0 helpful votes
December 27th, 2021
Verified purchase
Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user karinz19
1 review
0 helpful votes
September 20th, 2023
Verified purchase

Informative, pleasant, respectful. The representative was friendly and professional, and answered all of my questions efficiently.

Thumbnail of user paolav43
Paola V. – LiveCareer Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out!

Thumbnail of user beverlys673
1 review
0 helpful votes
April 12th, 2022
Verified purchase

Best resume builder i've experienced EVER! Easy to use. Very smooth process. Highly recommend using this hands-down over any other service out there!

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

You made our day with your review, thank you! Glad we were able to help you with our resume builder.

Thumbnail of user shubhamk64
1 review
0 helpful votes
December 5th, 2022

I loved their resume templates and their offers! Very friendly staff! They also provide career support.

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you for the glowing review and your valuable feedback! We're so happy that you meet your expectations with our builder!

For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/

Thumbnail of user timr943
1 review
0 helpful votes
November 20th, 2023
Verified purchase

Excellent resume builder that designed a layout that generated numerous opportunities for employment! Highly recommend and the customer service is also outstanding!

Thumbnail of user paolav43
Paola V. – LiveCareer Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user shariahw
1 review
0 helpful votes
November 15th, 2021
Verified purchase
Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user brickerw
2 reviews
0 helpful votes
April 18th, 2022
Verified purchase

Like I've said before this is one of the best Resume writer app out there. Definitely worth the money!

Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

Thank you for trusting us with your resume and reviewing our services!

Thumbnail of user micheller2023
1 review
0 helpful votes
April 25th, 2022
Verified purchase
Thumbnail of user xiarap
Xiara P. – LiveCareer Rep

We're thrilled to hear that you enjoyed your experience with us!

Thumbnail of user olwenz
1 review
0 helpful votes
June 1st, 2021
Verified purchase

I love it. My only problem is my career field is a little different and you don't have the templates I need.
In fashion styling, theater, and film, we do lists of credits, we only need 1 date, we don't do big descriptions, its really job title, production name, production company and date. I have tried to make one of your templates work, but its a long resume now.

Reason I chose this business:

Luckily I remembered where I had made my resumes in the past! You make it very easy.

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user shirleyq387
1 review
0 helpful votes
December 27th, 2021
Verified purchase

I love it here! Great help!
LiveCareer was recommended to me by a fellow professional and they didn't disappoint

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user brendab716
1 review
10 helpful votes
May 13th, 2020
Verified purchase

Everything was really awesome. Resume Builder helped me immensely in preparing a very professional resume. Thank you ever so much. I'm eternally grateful for all your wonderful help. Keep up the good work, everyone. You're doing great!

Thumbnail of user yashirah2
Yashira H. – LiveCareer Rep

Thank you for sharing your experience with us, Brenda our team prides itself on providing top-notch customer service and your feedback helps us tremendously.

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From the business

Let’s get you hired!

We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.

Business History

Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.

With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.

Company Representative

Thumbnail of user dougj2
Laura T.
Social Media Specialist
Typically responds within 16 days
We've got live, friendly people standing by ready to help you, whether it's a question about building your resume, getting the most out of our services, or managing your account, we're here to help!

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