LightInTheBox

Let's start from the order. Everything in time as described! When I received the product I was impressed of the detail of packing. As it's not an expensive saxophone I was ready for acceptable packing but that was beyond my expectations. Even small pieces of foam between the pads for safe transportation. My daughter, the saxophone was her birthday present, says that it sounds great and it is far more than what she needs for her studies. I'm really happy I decided to purchase this item! Definitely I would recommend it to people who would like a saxophone for learning or spend some time with.

My order has been processing for the past month. They keep telling me I've been made a priority shipment... But 8 days later, still processing... I would ask for a refund but apparently you wait even longer... I've always had better service with Shein... I made an order at the same time with shein, my order came within 2 weeks. And it was a large order... So I will choose Shein over light in the box any day.

I ordered two items that arrived. Thickness of fabric, colour and quality of print and best of all the sizes.
I have contacted them to gain a return and refund but continue to get automated question on product.
Absolutely the worst ever so please bin the app.

I have had a partial refund that almost covered the full cost but the experience was frustrating as seen in my review. I think vetting of product quality is required if they want to maintain the platform

I followed the chart the posted on their site and I even went one size up. The two cardigans were so small my arms did not go in. I left a review and I was contacted to jump all these hoops so they can help me. The photos they asked for did not even download on their site. The whole process is a nightmare. I would stay away from this site if yiu are not sure about their sizes. 75 dollars down the drain.

Bought a pair of earbuds that didn't work. They never helped me with an exchange or refund. They offered me to keep them and a $1.50 credit. I tried everything but got no help. NEVER AGAIN. I sent 3 videos

I recently purchased a few items from this website and I am beyond impressed with the quality and service. The clothes arrived quickly and were exactly as pictured on the website. The fabrics are soft and comfortable, and the stitching is well done. I love the attention to detail in each piece, from the buttons to the pockets. The sizing was also accurate, which is always a concern when shopping online. Overall, I am very happy with my purchases and would definitely recommend this site to anyone looking for high-quality, stylish clothing. I will definitely be shopping here again in the future.

All looks nice but made with the most low quality and cheap material, don't let them steal your money because will not get reimbursed and to return is more expensive and out of pocket, they will not pay return expenses.

I have ordered some items for my wedding, also a pair of shoes, a hat and some dress jewelry. Yes, delivery is slower (it is coming from China and it also has to pass customs) but everything has arrived exactly as the picture states. I had to return the shoes as they did not fit, the return label was issued and a credit issued. Contacting customer service is through "their" system and not as fast as I am used to, but again I have received responses and I have been satisfied. It does take time to get used the web site after placing orders etc. If there is not a return hub in your country then yes shipping back to China would probably be too expensive. I take all this into account when I order.

I ordered on 3/24/20, they charged my credit card on 3/26. I inquired a month later and was told to check with the post office. Since it was coming from China (of course) I have waited another month and nothing. They sent me an email asking if I had gotten my package and when I replied No they said "Dear customer
You can go to the logistics official website for your package's status. If you can not find it online, you can go to the local post office, and check the parcel status. " I would not recommend anyone buying anything from this internet fiasco.

The Crab Kingdom 5 v Active Buzzer Thin Body Electromagnetic SOT Laminate Tube Length
Great product. Works very well. Its as described. Small but very helpful item. Its easy to use.
I am very satisfied with this purchase.

Poor product quality, the order was late, received in poor packaging and damaged. I followed the returning policy and after submission, a message pupped up stating that someone will sent an e-mail in one business day with more details on how to return the damaged product. No response for more than a week. There are no other way on how to follow up and no customer services contact details. I demand a full refund for my payment including the shipping charges.