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I no longer get the vision insurance from my employer. I can get bargain frames and lenses from zenni. I loose my glasses all the time and zenni allowed me to get more than one pair. They look good and are worth the price. Yes, they are not oakley or gucci, but do you really want to pay six times more for one pair. Zenni ships fast and I have not had any issues. If you are not a brand wh... then this site is for your.
Tip for consumers:
Have your prescription ready. You can save it, just in case you want to buy more glasses later.
Products used:
Bought several frames and lenses.
I followed the chart the posted on their site and I even went one size up. The two cardigans were so small my arms did not go in. I left a review and I was contacted to jump all these hoops so they can help me. The photos they asked for did not even download on their site. The whole process is a nightmare. I would stay away from this site if yiu are not sure about their sizes. 75 dollars down the drain.
Tip for consumers:
Don't use it. Returns are hard and it will cost a lot. Exchanges are even more expensive after returning the wrong items. If it's in China, find another site
Products used:
2 cardigans.
Carlos C.'s review of LightInTheBox earned a Very Helpful vote
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I will only buy from Zenni Oprtical for now on. Hands down the best customer service on or off...
I ordered 3 pairs, one for reading, one for distance and a pair with Transitions lenses. I live...
Hi Carlos C.,
Thank you for leaving a comment on our page.
We are very sorry that you've received 2 cardigans that didn't fit. As mentioned, all our clothing is made according to exact measurements, as indicated on the size chart. Because you considered the size chart my colleague requested to send us photos as evidence. This problem could have been easily proven with measuring tape, and allow a refund without the need of returning the product back! I feel sorry that this procedure gave you the wrong impression. Please don't worry, the souring manager is on this case and will be reviewing the size chart together with the supplier. The products don't need to be sent back.
We invite you to check your mailbox (ticket #24643080) for more details concerning your refund. Please don't hesitate to reply if you have any questions or doubts.
It will be our pleasure to help you!
LightInTheBox Customer Service Team